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Hotel Mercure Créolia Saint-Denis La Réunion

Photo gallery for Hotel Mercure Créolia Saint-Denis La Réunion

Exterior
Front of property
Superior Double Room, 1 Double Bed, Balcony, View | Minibar, in-room safe, desk, laptop workspace
Lunch and dinner served, French cuisine, alfresco dining
Privilege, Double Room, 1 Double Bed, Balcony, Ocean View | Bathroom | Shower, free toiletries, hair dryer, towels

Overview of Hotel Mercure Créolia Saint-Denis La Réunion

Hotel Mercure Créolia Saint-Denis La Réunion

4.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
14 Rue Du Stade Montgaillard, Saint-Denis, 97400

Explore the area

  • Popular LocationAquanor6 min drive
  • Popular LocationNatural History Museum11 min drive
  • Popular LocationMusée d'Histoire Naturelle11 min drive
  • AirportSaint-Denis (RUN-Roland Garros)17 min drive

Room options

About this area

Saint-Denis

Located in Saint-Denis, Hotel Mercure Créolia Saint-Denis La Réunion is near the airport and near a train station. The area's natural beauty can be seen at Plage de Sainte Clotilde and Jardin de l'Etat, while Natural History Museum and Villa Carrère are cultural highlights. Check out an event or a game at Stade Jean-Ivoula, and consider making time for Aquanor, a top attraction not to be missed.
Visit our Saint-Denis travel guideOpens in a new window
Map

What's nearby

  • Aquanor - 6 min drive
  • Petit Marche - 11 min drive
  • Natural History Museum - 11 min drive
  • Musée d'Histoire Naturelle - 11 min drive
  • Jardin de l'Etat - 11 min drive

Getting around

  • Denis (RUN-Roland Garros Airport (RUN) - 17 min drive

Restaurants

  • Castel - 3 min drive
  • Snack Bar De La Digue - 4 min drive
  • Pizza Uno - 4 min drive
  • La Corbeille des Pains - 4 min drive
  • Bourbon Fraîcheur - 4 min drive

About this property

Hotel Mercure Créolia Saint-Denis La Réunion

4-star hotel near the airport
Located close to Aquanor and Natural History Museum, Hotel Mercure Créolia Saint-Denis La Réunion provides a terrace, dry cleaning/laundry services, and a bar. Treat yourself to a manicure/pedicure, a facial, or a hot stone massage at Créolia Bien-Être, the onsite spa. The onsite restaurant, Kaloupile, features French cuisine and al fresco dining. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and luggage storage
  • A 24-hour front desk, 5 meeting rooms, and an elevator
  • Guest reviews give top marks for the breakfast
Room features
All 108 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the comfortable, spacious rooms at the property.
Extra amenities include:
  • Reusable coffee/tea filters and LED light bulbs
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kaloupile
  • La Varangue

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business center
  • 269 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Eco-friendly cleaning products
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • LED light bulbs
  • Reusable coffee/tea filters
  • Safe

Similar properties

Policies

Check-in

Check-in from 2 PM - 11:00 AM
Early check-in subject to availability
Early check-in fee: EUR 105
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 72

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Early check-in fee: EUR 105 (subject to availability)
  • Late check-out fee: EUR 72 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Créolia
Hotel Mercure Créolia
Hotel Mercure Créolia Réunion
Hotel Mercure Créolia Saint-Denis
Hotel Mercure Créolia Saint-Denis Réunion
Hotel Mercure Réunion
Hotel Mercure Saint-Denis
Mercure Créolia Réunion
Mercure Créolia Saint-Denis Réunion
Hotel Mercure Créolia Saint-Denis La Réunion Hotel
Hotel Mercure Créolia Saint-Denis La Réunion Saint-Denis
Hotel Mercure Créolia Saint-Denis La Réunion Hotel Saint-Denis

Frequently asked questions

Does Hotel Mercure Créolia Saint-Denis La Réunion have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Hotel Mercure Créolia Saint-Denis La Réunion?

As of Apr 1, 2023, prices found for a 1-night stay for 2 adults at Hotel Mercure Créolia Saint-Denis La Réunion on Apr 4, 2023 start from $159.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Mercure Créolia Saint-Denis La Réunion pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mercure Créolia Saint-Denis La Réunion?

Self parking is free at this property.

What time is check-in at Hotel Mercure Créolia Saint-Denis La Réunion?

Check-in is from 2 PM - 11:00 AM. Early check-in is available for a fee of EUR 105 (subject to availability).

What time is check-out at Hotel Mercure Créolia Saint-Denis La Réunion?

Check-out is at 11 AM. Late check-out is available for EUR 72 (subject to availability).

Where is Hotel Mercure Créolia Saint-Denis La Réunion located?

Situated near the airport, this spa hotel is within 2 mi (3 km) of Aquanor, Plage de Sainte Clotilde, and Jardin de l'Etat. Natural History Museum and Petit Marche are also within 3 mi (5 km).

Can I cancel my reservation for free at Hotel Mercure Créolia Saint-Denis La Réunion and receive a full refund?

Yes, Hotel Mercure Créolia Saint-Denis La Réunion offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Mercure Créolia Saint-Denis La Réunion cancellation policy on our site for more details about any exclusions or requirements.

Hotel Mercure Créolia Saint-Denis La Réunion Reviews

Hotel Mercure Créolia Saint-Denis La Réunion Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 70 out of 269 reviews" "
" "10 - Excellent 26%
Rating 8 - Good. 128 out of 269 reviews" "
" "8 - Good 48%
Rating 6 - Okay. 47 out of 269 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 15 out of 269 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 9 out of 269 reviews" "
" "2 - Terrible 3%

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.5/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Excellent

PAUL, Debary

Stayed 1 night in Sep 2022

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location up high on the hill. Lovely pool. The surprise welcome drink was appreciated. Bar service was slow. The reception team spoke good English but bar and restaurant was difficult to communicate with. Bathrooms needed a refurbishment. All as to be expected though.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in St Denis
A very enjoyable stay. Excellent facilities. A great pool and wonderful panorama view of the sea and St Denis. Only slight criticism was price of meals and drinks but part of this stems from the dreadful exchange rates we get for our English pounds.
Stayed 3 nights in Mar 2019

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Hotel was very nice. The staff were more than helpful. The food in the restaurant was excellent and also the wine. I would stay here again for sure. They provide a free shuttle bus into town and to/from the airport. They also took care of booking me a hire car which was very cheap. The view is great and the pool is fantastic. Its a nice place to relax. Yes the rooms are a bit dated but they were clean. No iron in room. Ordering food and drink in Restaurant/bar can be a bit slow. Slower than what i am accustomed to. So you do need to be patient and not in a hurry.
Stayed 4 nights in Feb 2019

8/10 Good

Cyrilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family stay
very nice stay view is amazing
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Mercure Créolia Saint-Denis La Réunion
Ideal location for Business trip. Very comfortable and friendly staff
Stayed 3 nights in Feb 2018

General hotel information

Reasons to Book
Property Cleanliness & Beautiful Rooms
Star Rating
4
Nearest Airport
Saint-Denis (RUN-Roland Garros)
Address
14 Rue Du Stade Montgaillard, Saint-Denis