Ratings based on 1,398 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from KSA

Nice Hotel

Posted Aug 23, 2017
This hotel is lovely and comfortable, has a beautiful view over the lake and the staff are very friendly.
2 out of 5
by A verified traveler from London

Disappointing - very noisy room on busy main road

Posted Aug 21, 2017
Pros: The view from the restaurant where they serve breakfast is fantastic. There is a good selection for breakfast and the staff there are great.
Cons: Sound proofing - the noise from traffic keeps you awake and I usually sleep really easily. Make check in earlier than from 3 o'clock..
Location: Go a block behind the hotel and you will find bars and restaurants. The hotel does give you a voucher for a boat trip which was nice.
I booked a lake view room. I arrived around 2 o'clock and they did not have a room ready. I went off for a coffee and came back at 3 o'clock. I was told at that point the room had been cleaned but not checked. I said ok I would wait. Unfortunately at that point the Receptionist did not do anything further even though I was sat in the Reception area waiting. I returned in another 15-20 minutes and was given a room key. No sorry for keeping you waiting or an offer of a soft drink/coffee during all the time I waited. I had no idea it was on such a busy road. Both my husband and myself slept really badly both nights. The traffic does not seem to end. You would expect better sound proofing. The hotel really needs to sort it out. The lake view room was on the 3rd floor, but is really a view of trees rather than the lake. You clearly need to be on a higher floor to get a decent view. It is worth going up to the restaurant even if you are not eating there to have a really great view. Bathroom is badly designed. I think people who design hotels really need to stay in them sometimes to get a better understanding of what is needed. Simple thinks like a reasonable shelf to put your things without them getting soaked would be a start.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ft. Lauderdale, FL

Great hotel and location!

Posted Jul 17, 2017
Great hotel located across a beautiful lake. Centrally located near a number of restaurants, cafes and bars. Staff are wonderful, extremely professional and courteous. Decor is modern. Perfect short stay hotel as we stayed in Hamburg for 3 days.
5 out of 5
by A verified traveler

Modern, comfortable hotel near ammenities

Posted Jun 29, 2017
Pros: Good location. Comfortable. Decent pool and spa.
Location: Near to the City Hall and shopping district.
This is a newly built hotel in a nice part of town. Opposite the attractive Alster lake and close to the upmarket shopping districts of Hamburg. Rooms are corporate but nice and the top floor restaurant give lovely view over the lake. Staff are friendly and helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 16, 2017 on Hotels
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Close to my company office

Posted Apr 30, 2017
Pros: Since you arrive everything work very well
Cons: Just stay like it's
Location: Go and see my experience about the hotel
This hotel I like to recommend to everyone who knows about the hotel
5 out of 5
by Kevin

Posted Apr 11, 2017 on Hotels
Nice hotel - Good value for money
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfort

Posted Mar 18, 2017
Really lovely stay at Meridien. Our room was very cosy, super comfortable bed, great bath. The staff were friendly too. Overall really good.
5 out of 5
by lavi

Posted Mar 16, 2017 on Hotels
amazing front desk staff
5 out of 5
by Martin

Amazing Hotel. Would return.

Posted Jan 7, 2017 on Hotels
Great hotel with views of the lake and minutes from great shopping and dining. Also close to train station. Fitness centre and spa was amazing and clean. Great hotel. Restaurant was excellent.