Ratings based on 1,785 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from uk
City visitPosted Sep 17, 2017
Hotel was lovely the area was a little unsafe but we wanted to experience the city and this hotel was central -
by A verified traveler from Sydney
Good location walk to stationPosted Jul 31, 2017
Pros: Its convenient location.
Cons: In room facilities and fix squeaking floorboards in the corridor.
Location: The hotel was in walking distance to the main railway station and the hop on hop off bus stop.
Hotel was just ok I would not get excited about it, the room did not have tea making facilities or a safe. But the bathroom was bright and clean. Building was very old and from the reception desk there were 15 steps to climb to access the old and very small lift. Outside of my room was some very squeaky floorboards which you could not avoid when accessing the corridor, perhaps this was something management should be able to fix if they read this review. Reception staff were helpful.
for Everyoneby A verified traveler from Canada
Close to the HauptbahnhofPosted Jun 28, 2017
Convenient location, very good breakfast, better than average bathroom space.
for Everyoneby A verified traveler from westlake
Great locationPosted May 17, 2017
The hotel is only a few minutes walk from Train Station and to the shopping city centre and the lake.
by A verified traveler
Good location but ....Posted May 13, 2017
Pros: Close to main train station and central shopping district
Cons: Needs a revamp. Carpets on the stairs are threadbare
I am constantly convinced that rooms assigned to Expedia bookings are sub standard. Our room was tiny and cramped
for Everyoneby A verified traveler from UK
Great locationPosted Mar 11, 2017
We recently stayed in this hotel, very nice hotel, clean and comfortable. The location is ideal for exploring the city, very close to the train station and all of the major shops are well within walking distance. There are some great restaurants nearby serving wonderful food. The only downside is that there was a bit of noise from outside during the night, but it wasn't enough to make it uncomfortable for us. The hotel could also do with a proper bar/cafe, but there are plenty of places nearby that we found. If we return to Hamburg, which I'm sure we will, we would certainly consider this hotel due to the price and location.
for Everyoneby A verified traveler from Manchester, UK
Value hotel in good location.Posted Mar 11, 2017
Close to HBf (Central) Station and late shops. Clean room with en-suite, soap in dispensers People hanging around the square late at night but did not see any trouble. OK continental style breakfast. WiFi would not work with my phone but did at Novum hotel down the road. My Kindle did however pick up WiFi OK.
for Everyoneby A verified traveler
Ok, for what we needed.Posted Feb 5, 2017
A pleasant no frills hotel, rooms a little small. Would go back if in Hamburg again.
Posted Jan 27, 2017 on Hotels
It was fantastic.
by A verified traveler from Portland
Convenient location but....Posted Jan 9, 2017
Cons: Elevator too small, breakfast food needs to be improved. Room needs renovation. The feeling is not a hotel but rather a boarding house.
The hotel is simply old with poor facilities as they are not well maintained. The location is also in a less desirable and scary area.