Ratings based on 1,270 Verified Reviews

3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great central location

Posted Jul 4, 2017
Surprisingly quiet considering it's right outside the main station! Comfortable room. Good breakfast. Recommend!
2 out of 5
by A verified traveler

Posted Jun 19, 2017 on Hotels
Old and out of date hotel. The front desk staff are cold and not welcoming. The housekeeping was not bad though. The only good part of this hotel is the location, right at the central station, if you travel by train.
4 out of 5
by Charlie

Posted Jun 6, 2017 on Hotels
Wonderful location - quiet friendly staff, nice relaxed atmosphere
4 out of 5
by Aidan

This traveler left a rating score only Posted Jun 6, 2017 on Hotels
4 out of 5
by A verified traveler

Posted May 19, 2017 on Hotels
Small room but clean, lovely breakfast, perfect location, quiet in spite of being in a busy area. A kettle in the room would have been nice. Would stay again.
5 out of 5
by A verified traveler

Posted May 19, 2017 on Hotels
Very convenient to train and downtown. Everyone was nice and breakfast good.
2 out of 5
by Shimon

Bad

Posted May 12, 2017 on Hotels
Old and over priced. they put there a bottle of water and did not say you have to pay 4 euro.i refused to pay.the service from the staff was rude
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 30, 2017 on Hotels
4 out of 5
by Paul

Posted Apr 21, 2017 on Hotels
We enjoyed our stay at this hotel. The Central Station offered a variety of food options, as well as nearby walking. The breakfast at the hotel was very good. The bed was hard and the shower was slippery and could contribute to falls.
5 out of 5
by Marilyn

Centrally location, good value

Posted Apr 19, 2017 on Hotels
We were just staying one night in Hamburg, on our way to Berlin. With its location directly across from the train station, the location was great and within walking distance to downtown and other sites. Room was small but comfortable and a good value for the price. Service was excellent with friendly, helpful staff.