Ratings based on 761 Verified Reviews

3.6 out of 5
79% of guests recommend
4.1 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Hotel booked at the last minute & happy to accept a check in after midnight when our flight was delayed.
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Adequate hotel...close to the centre of town...

Posted Jun 25, 2017
Good value hotel. If you don't mind the noise outside then it's great. Central location for seeing the sights..
3 out of 5
by Suzette

Good

Posted Jun 19, 2017 on Hotels
The breakfast was good!
4 out of 5
by A verified traveler

Posted May 31, 2017 on Hotels
The hotel itself was fine. Installation of fans in the rooms would be an asset. The location of the hotel was on a busy, noisy street. It was noisy especially at night. Distance to the centre of town was very good, great for sight seeing.
4 out of 5
by Mark

This traveler left a rating score only Posted Mar 20, 2017 on Hotels
4 out of 5
Recommended
for Families
by A verified traveler from Bangi, Malaysia

Nice hotel. friendly staff.value for money

Posted Jan 12, 2017
Pros: Centrally located near the Hbf.......There are many restaurants along the street.
Cons: Provide complimentary drinks/fruits for guests Perhaps, provide tea/coffee making gadgets in the room.
Location: Lots of eateries near te hotel.
The hotel is strategically located, only about 5 minutes to the main train station. The room was clean, the bed cosy and the WIFI signals were good. The breakfast was okay and met the normal standard of a 3 - star hotel. To my wife and I, who are first - time tourists in Hamburg, the hotel and its services met with our expectation and considered it as Good value for money
3 out of 5
by A verified traveler

Basic but bearable

Posted Dec 16, 2016 on Hotels
Receptionist wasn't very helpful in check in, no breakfast info, held our bags as our rooms were not ready but no luggage tags or safety as cupboard was open in reception. Beds were fine although twin beds put together rather than a double and awful thin pillows. Non of the staff seemed happy or friendly. Area was handy for the Ubahn but a bit shady of a night.
3 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

Good location for transport links.

Posted Nov 23, 2016
Pros: Location
Cons: Get a bar and a better lift.
Location: Location was good, main station just round the corner and a walk to the Alster was only about 15 minutes also the main shopping center.
Had a good holiday, the Hotel was nice and clean, breakfast was first class the only down side was, NO BAR.
4 out of 5
by A verified traveler

Convenient and clean Hotel

Posted Nov 4, 2016 on Hotels
Staff were friendly and welcoming. Room was clean and comfortable.
4 out of 5
by A verified traveler

Novum Hotel Savoy Hamburg Mitte

Posted Sep 30, 2016 on Hotels
The hotel was located close to the main railway station in Hamburg. It is in a noisy area so the option is to close the window and boil in your room or leave the window open and be disturbed by the noise. Having said that the staff were very helpful and the breakfast was well organised and plentiful. Very tasty. So overall a comfortable hotel and despite its location it was safe and secure. I would stay again as the hotel is good value for money and an easy walk to the exhibition centre - about 30-40 mins depending on how fast you walk