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Overview of Grand Hôtel Thalasso et Spa

Photo gallery

2 restaurants, lunch and dinner served, French cuisine
On the beach
Indoor pool
Indoor pool
Indoor pool

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationSt-Jean-de-Luz Beach4 min walk
    Popular LocationChurch of St-Jean-Baptiste8 min walk
    Popular LocationMaison Louis XIV10 min walk
    AirportBiarritz (BIQ-Pays Basque)23 min drive

Choose dates to view prices

  • Junior Suite, Terrace (Accès Gratuit au Spa)

    Room amenities

    • 366 sq ft
    • Sea view
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsJunior Suite, Terrace (Accès Gratuit au Spa)
  • Family Room (Accès Gratuit au Spa)

    4.2/5 guest room rating

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsFamily Room (Accès Gratuit au Spa)
  • Classic Room, City View (Accès Gratuit au Spa)

    4.6/5 guest room rating

    Room amenities

    • 237 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsClassic Room, City View (Accès Gratuit au Spa)
  • Superior Room, City View (Accès Gratuit au Spa)

    4.7/5 guest room rating

    Room amenities

    • 248 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room, City View (Accès Gratuit au Spa)
  • Suite (Océan - Accès Gratuit au Spa)

    Room amenities

    • 678 sq ft
    • Ocean view
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite (Océan - Accès Gratuit au Spa)
  • Deluxe Room, Ocean View (Accès Gratuit au Spa)

    5/5 guest room rating

    Room amenities

    • 366 sq ft
    • Ocean view
    • Sleeps 3
    • 1 Queen Bed
    More detailsDeluxe Room, Ocean View (Accès Gratuit au Spa)
  • Superior Room, Ocean View (Accès Gratuit au Spa)

    4.4/5 guest room rating

    Room amenities

    • 237 sq ft
    • Ocean view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room, Ocean View (Accès Gratuit au Spa)

About this area

Saint-Jean-de-Luz

Located in Saint-Jean-de-Luz, Grand Hôtel Thalasso et Spa is in the city center and on the beach. Pointe de Sainte Barbe and Maison de l'Infante are notable landmarks, and some of the area's activities can be experienced at Port of Saint-Jean-de-Luz Ciboure and Nivelle Golf Course. Bid'a Parc and Ibardin Aventures are also worth visiting. Discover the area's water adventures with water skiing and parasailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Guests appreciate the hotel's quiet location.
Visit our Saint-Jean-de-Luz travel guide
Popular Location

What's nearby

  • St-Jean-de-Luz Beach - 4 min walk
  • Church of St-Jean-Baptiste - 8 min walk
  • Maison de l'Infante - 10 min walk
  • Maison Louis XIV - 10 min walk
  • Port de Saint-Jean-de-Luz - 11 min walk

Getting around

  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 11 min walk
  • AirportBiarritz (BIQ-Pays Basque) - 23 min drive

Restaurants

  • Badia — 1 min walk
  • L'Ocean — 1 min walk
  • Le Bistrot Luzien — 3 min walk
  • Bellini — 3 min walk
  • Bodega Coco — 3 min walk

About this property

Grand Hôtel Thalasso et Spa

Beach spa retreat walking distance from St-Jean-de-Luz Beach
Catch some rays at the beach or spend the day relaxing at Grand Hôtel Thalasso et Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 52 rooms offer comforts like premium bedding and pillow menus, plus free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and rainfall showerheads.
Grand Hôtel Thalasso et Spa offers 52 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Saint-Jean-de-Luz hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Loreamar has 20 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 25.00 per day)
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 30 for adults and EUR 12 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Motorized watercraft
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Free children's club
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Beachfront location
  • Terrace

Spa

  • 20 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa tub
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 1 2020 to January 21 2021 (dates subject to change).
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 30 for adults and EUR 12 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Valet parking fee: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the spa from noon to 4 PM and from 6-8 PM.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Loreamar Thalasso
Grand Hotel Loreamar Thalasso Spa
Grand Hotel Loreamar Thalasso Spa Saint-Jean-de-Luz
Grand Loreamar Thalasso Spa
Grand Loreamar Thalasso Spa Saint-Jean-de-Luz
Loreamar
Loreamar Hotel
Loreamar Spa
Loreamar Thalasso Spa
Thalasso Spa Loreamar
Grand Hôtel Thalasso Spa Saint-Jean-de-Luz
Grand Hôtel Thalasso Spa
Grand Thalasso Spa Saint-Jean-de-Luz
Grand Thalasso Spa
Thalasso Et Spa Saint Jean Luz
Grand Hôtel Thalasso et Spa Hotel
Grand Hôtel Thalasso et Spa Saint-Jean-de-Luz
Grand Hôtel Thalasso et Spa Hotel Saint-Jean-de-Luz

Frequently asked questions

Can I cancel my reservation for free at Grand Hôtel Thalasso et Spa and receive a full refund?
Yes, Grand Hôtel Thalasso et Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hôtel Thalasso et Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hôtel Thalasso et Spa have a pool?
Yes, this property has an indoor pool. Pool access is from 8 AM–8 PM.
Is Grand Hôtel Thalasso et Spa pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night.
How much is parking at Grand Hôtel Thalasso et Spa?
Valet parking is available for EUR 25.00 per day.
What time is check-in at Grand Hôtel Thalasso et Spa?
Check-in is from 3 PM - noon.
What time is check-out at Grand Hôtel Thalasso et Spa?
Check-out is at noon.
Does Grand Hôtel Thalasso et Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 50 per vehicle, one way, applies.
Where is Grand Hôtel Thalasso et Spa located?
Located in Saint-Jean-de-Luz, this beachfront hotel is in the city center and within a 10-minute walk of St-Jean-de-Luz Beach, Church of St-Jean-Baptiste, and Maison de l'Infante. Maison Louis XIV and Pointe de Sainte Barbe are also within 15 minutes. Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) is 11 minutes by foot and Saint Jean De Luz Ciboure Station is 11 minutes.
4.6
Wonderful
5 - Excellent
168
4 - Good
47
3 - Okay
8
2 - Poor
4
1 - Terrible
4

4.7/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
fantastic
Stayed 1 night in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

5/5 Excellent

Traveled with group, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, Excellent staff and, excellent food
Stayed 4 nights in Sep 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Fine for one night
We went because we had a wedding. The hotel is nice, but the room and especially the bathroom was tiny. I had no space to put my makeup bag, and we had to take turns brushing our teeth. The curtains are not blackout curtains so the sun comes in the oversized windows bright and early. The spa is nice enough but nothing special, just a pool really.
Stayed 1 night in Sep 2019

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