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Hotel Chantaco Golf & Wellness

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Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Terrace/Patio

Overview of Hotel Chantaco Golf & Wellness

Hotel Chantaco Golf & Wellness

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
  • Sheets and towels washed at 140°F

Explore the area

  • Popular LocationPort of Saint-Jean-de-Luz Ciboure3 min drive
  • Popular LocationSt-Jean-de-Luz Beach7 min drive
  • Popular LocationMaison Louis XIV7 min drive
  • AirportSan Sebastian (EAS)27 min drive

Choose dates to view prices

About this area

Saint-Jean-de-Luz

Next to a golf course, Hotel Chantaco Golf & Wellness is in an area with good shopping. The area's natural beauty can be seen at St-Jean-de-Luz Beach and Milady Beach, while Bid'a Parc and Biarritz Aquarium are popular area attractions. Le Train de La Rhune and Ibardin Aventures are also worth visiting.
Popular Location

What's nearby

  • Port of Saint-Jean-de-Luz Ciboure - 3 min drive
  • Port de Saint-Jean-de-Luz - 7 min drive
  • St-Jean-de-Luz Beach - 7 min drive
  • Maison Louis XIV - 7 min drive
  • Bid'a Parc - 16 min drive

Getting around

  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 2 min drive
  • Biarritz (BIQ-Pays Basque) - 21 min drive

Restaurants

  • Bodega Coco — 3 min drive
  • Bellini — 3 min drive
  • L'Océan — 3 min drive
  • Le Brouillarta — 3 min drive
  • Arrantzaleak — 4 min drive

About this property

Hotel Chantaco Golf & Wellness

4-star golf hotel near St-Jean-de-Luz Beach
A golf course, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All rooms are soundproofed and offer free WiFi and hair dryers. For a bit of entertainment, TVs come with digital channels, and guests will also find premium bedding and safes.
Hotel Chantaco Golf & Wellness offers 23 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 16 for adults and EUR 12 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • Fitness center
  • Golf driving range
  • Seasonal outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Golf clubhouse
  • Golf lessions with a pro
  • Golf pro shop
  • Multilingual staff

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - December 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 102-cm TV
  • Digital channels

More

  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 7 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10:30 PM
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 12.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 16 for adults and EUR 12 for children (approximately)
  • Pet fee: EUR 12 per pet, per night
  • Crib (infant bed) fee: EUR 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards

We should mention

The seasonal pool will be open from March to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Chantaco Golf Wellness Saint-Jean-de-Luz
Hotel Chantaco Golf Wellness
Chantaco Golf Wellness Saint-Jean-de-Luz
Chantaco Golf Wellness
Chantaco Golf & Wellness
Hotel Chantaco Golf & Wellness Hotel
Hotel Chantaco Golf & Wellness Saint-Jean-de-Luz
Hotel Chantaco Golf & Wellness Hotel Saint-Jean-de-Luz

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 20 out of 43 reviews
5 - Excellent 47%
Rating 4 - Good. 18 out of 43 reviews
4 - Good 42%
Rating 3 - Okay. 2 out of 43 reviews
3 - Okay 5%
Rating 2 - Poor. 3 out of 43 reviews
2 - Poor 7%
Rating 1 - Terrible. 0 out of 43 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Liked: Room comfort
Disliked: Staff & service
Comfy bed, uncomfortable front desk staff.
A good and comfortable bed, a large room with shared balcony, and a large bathroom are positives for this property. On the negative side, the shower was hand-held, with half glass door so the floor will get wet. The young woman behind the front desk at check-in had an attitude, and when I asked about a room on the ground floor instead of walking up the rounded stairway - the hotel was empty, (I explained I had an issue with stairs, she literally laughed at me). I didn’t expect that, it was extremely rude. When she realized I was having some anxiety about these stairs she did offer to “try” to find another room, rather than making the arrangement. She didn’t offer one, so it was an empty offer. The rugs in the halls are very worn, so a spruce-up would be advised. Breakfast is expensive so I would suggest having breakfast out, there are plenty of places in St. Jean du Luz, some by the marina or in the covered food markets. Also beware you have to park the car in a lot across the street, so drop off your bags first - and there is NO elevator. We chose the hotel for price and the fact that we had a car and for that reason, it worked out. However, surely young women shouldn’t be at the front desk.
Stayed 1 night in Oct 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We had a great stay at Hotel Chantaco. We received a very warm welcome from the reception staff. The hotel is charming and has a lot of character. Our room was located on the top floor, unfortunately there is no lift, but the reception staff kindly carried my case up to the room. The food and service at the hotel restaurant was fantastic, accompanied by some good wine. We also had a couple of drinks at the club house and the service was great also. The was complimentary parking across the road. The location of the hotel is great, off the main road, however, this is a disadvantage as one cannot escape the road noise from any of the rooms. Would suggest installing wider glass screen curtains on the bath, to prevent the water flooding the floors whilst taking a shower. Otherwise would recommend this hotel.
Stayed 2 nights in Mar 2018

4/5 Good

Disliked: Property conditions & facilities
Nice stay but hotel has some issues
We enjoyed our stay and its a really nice building, but we are talking about a 4* hotel which is fronting a main road and is frankly quite noisy. The hotel has some issues. The meals are expensive - breakfast for 2 will be £30 and set dinner with a bottle of wine £100. The dining room looks pretty basic and does not reflect these sort of charges and, perversely, the dining and bar seem to be run separately from the hotel and are paid separately. The very nice pool is surrounded with trees on three sides and is spoiled because in early September it gets no morning sun. In the late afternoon and evening it is gorgeous. The room service was pretty dire. Coffee and tea facilities are included in the room but there is no milk and if you want some you will be charged 3€. We were constantly asking for the [small] bath towels that disappeared and a bath mat [ditto]. There was effectively no shower because the hand-held shower did not fit into the wall bracket and the shower curtain had been removed. It was 30 degrees outside and the bath-only arrangement seemed strange. The staff are very pleasant and helpful but the management needs to step back and take a look at what a 4* hotel stands for.
Stayed 4 nights in Sep 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018