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Reviews of Best Western Plus Saint John Hotel & Suites

4 out of 5
Best Western Plus Saint John Hotel & Suites
55 Majors Brook Drive, Saint John, NB

Reviews

8.8

Excellent

Rating 10 - Excellent. 406 out of 761 reviews" "
Rating 8 - Good. 273 out of 761 reviews" "
Rating 6 - Okay. 44 out of 761 reviews" "
Rating 4 - Poor. 18 out of 761 reviews" "
Rating 2 - Terrible. 20 out of 761 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Danaya

Traveled with partner
Nice place
Stayed 2 nights in Mar 2024

10/10 Excellent

Darrel

Stayed 1 night in Mar 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice rooms. The breakfast is great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Reg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic. They were very friendly and went "above and beyond" to accommodate some special requests. My family and I had a wonderful week. We are very grateful for lovingkindness.
Stayed 3 nights in Mar 2024

8/10 Good

Raphaël

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shopping in area. Fairly easy access off main highway. Short drive to downtown
Stayed 1 night in Feb 2024

10/10 Excellent

Venese

Liked: Cleanliness, staff & service, property conditions & facilities
**
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Alexander

Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel in an area with a lot of amenities and shopping within walking/short drive distance. Staff was friendly and helpful
Stayed 1 night in Jan 2024

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Lena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and very friendly and personable front desk staff member, I believe his name was Don, very nice and informative! Room was so clean it felt untouched. Thanks!
Stayed 1 night in Jan 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities
By far the most recommended place to stay in SJ. Staff are so very kind, rooms are extremely clean and the breakfast is amazing. 10/10
Stayed 1 night in Dec 2023

4/10 Poor

Stuart

Stayed 1 night in Dec 2023

8/10 Good

Alain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Brynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jinho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good experience and i will visit again asap!

8/10 Good

Andrea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for just a night as we had early morning appointments at the general hospital. Room was clean and comfortable. The soaps and shampoos were really nice. I could hear (and feel!) heavy footsteps overhead all night, so if you are a light sleeper like me, request the top floor! Lots of breakfast options, but the cold options were far better than the hot.
Stayed 1 night in Nov 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Timothy

Stayed 1 night in Oct 2023

8/10 Good

timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Lacresha, St Andrews

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and many options. Enjoyed our stay
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, nice and updated. Staff were so friendly
Stayed 3 nights in Sep 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and Newer Hotel
Wow...the staff were great and the room was wonderful. Spacious room, and very comfortable. Within walking distance to restaurants. Will stay here again, but sadly, our three night stay was cut short to one night, and had to leave due to Hurivcane Lee. Hotels.com did nothing for us.
Stayed 3 nights in Sep 2023

8/10 Good

Luz B.

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Sep 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
As above
Stayed 1 night in Sep 2023

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
They had construction going on and it was still a pleasant stay! Love it here!
Stayed 1 night in Sep 2023

10/10 Excellent

Randell

Stayed 3 nights in Sep 2023

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly good breakfast
Stayed 2 nights in Aug 2023

10/10 Excellent

Tyler

Stayed 3 nights in Sep 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Just a quick overnight visit but the property was lovely, room was very spacious and modern. The pool was warm and nice and breakfast was delicious
Stayed 1 night in Sep 2023

8/10 Good

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The train going through several times during the night was quite loud.
Stayed 1 night in Aug 2023

10/10 Excellent

Leane

Stayed 2 nights in Aug 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and the staff at the kitchen was amazing. Liked the swimming pool.
Stayed 3 nights in Aug 2023

10/10 Excellent

Cindy, east hartland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Jaswant

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Nydia, Schaumburg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange location, a bit hidden. Rooms are awesome, very comfortable! Service excellent, great hot breakfast
Stayed 1 night in Aug 2023

10/10 Excellent

jeffrey f

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Pleasant surprise updated would stay again
Stayed 1 night in Aug 2023

8/10 Good

Louis

Stayed 3 nights in Aug 2023

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Randy

Liked: Cleanliness, property conditions & facilities
Liked the suite, two rooms is great
Stayed 1 night in Aug 2023