Posted Dec 8, 2016
Showed up and they in the same breath as offering me an upgrade to a king size bed looked down on me for booking through expedia so wouldn't upgrade me [no king size rooms where available on their website or expedia so I think this may have been a false gesture]. Queen size bed was a murphy bed so not the normal comfortable bed that one would expect from the Hilton. The air conditioner had a tinging noise to it all night. Got room service and the hamburger that took 30min was a pre cooked hamburger that was microwaved [the lettuce was wilted and the bun was warm, and the meat was tough].
This is the worst thing though which made me write my first review was that when I went to make a coffee in the am there was feces in the coffee maker. They comped my meal from the night before as a result but wouldn't do anymore since I book through expedia.
Over all a very bad experience for what is supposed to be the nest hotel in the area.