Ratings based on 416 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2018
Great stay...always enjoy staying at the Holiday Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler from PEI

Great value

Posted Dec 3, 2017
Pros: Pretty much everything
Cons: Have hot coffee on at night…I always leave early and there is no hot coffee until breakfast
Location: You literally walk up the hill and everything is there
Highly recommend this Hotel. Close to everything you need and just a short distance to downtown. Newly renovated rooms are fantastic.
5 out of 5
Recommended
for Everyone
by A verified traveler

accepts pets

Posted Nov 30, 2017
pet accepted with gift at checkin. room was large and very clean
4 out of 5
Recommended
for Everyone
by A verified traveler

Ongoing works

Posted Nov 28, 2017
Hotel was refurbished recently inside, outside is still being done. It's like an old lady in a new dress. Looks good but you still know & can see her age.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing

Posted Nov 28, 2017
My flight came in early and the staff were super accomadating in getting me checked-in early! The newly renovated space is super clean and comfortable with some pretty views of the city. It is probably one of the best hotels I have stayed in, in North America and I would love to go there again@
5 out of 5
Recommended
for Everyone
by A verified traveler from Saint John, NB Canada

Great stay.

Posted Nov 19, 2017
Hotel newly renovated...5 star rating for us...comfortable beds, good breakfast ( the cinnamon buns are to die for), the place is nice and clean...10 minute walk to uptown
5 out of 5
Recommended
for Everyone
by A verified traveler from st john new brunswick

Posted Nov 18, 2017
Excellent room, very clean, the bed super comfortable, and the staff very friendly and helpful
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 17, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Great Mid Range Hotel

Posted Oct 13, 2017
Excellent service and support from an enthusiastic team. I would not stay anywhere else in St John. The evening get together was much appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler from wolfeboro, nh

Spacious rooms and great free breakfast

Posted Oct 10, 2017
Recently renovated hotel, clean and spacious rooms. Courteous and helpful staff. Great breakfast ! Oh