Ratings based on 222 Verified Reviews

4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Manan NB

The most comfortable beds!

Posted Mar 5, 2017
The most comfortable beds we've slept on in a hotel! Our room as well as the hotel was very clean. Great breakfast and the staff are so kind and helpful!
5 out of 5
Recommended
for Everyone
by A verified traveler from Saint John NB

Nice hotel

Posted Feb 12, 2017
Convenient location friendly staff Comfortable bed Low noise got a good night's sleep
Comment from Hotel Management
Feb 17, 2017 by Shelley Henry General Manager, Hotel Management
Thank you so much for taking the time to provide comments on your stay, we really appreciate hearing from you and hope you will be back to visit us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from NB

Great continental breakfast.

Posted Dec 7, 2016
Good overall, super pet friendly and nice staff.
Comment from Hotel Management
Dec 28, 2016 by Shelley Henry General Manager, Hotel Management
Thank you so much for your kind words, It was a pleasure to have you with us. Happy Holidays
4 out of 5
by A verified traveler

Wonderful stay

Posted Dec 1, 2016 on Hotels
Very friendly staff! Excellent breakfast (eggs, sausage, pancakes - LOVE the pancake machine, bread, muffins, bagels, coffee, tea, juice). Comfortable bed and pillows, everything was very clean. Notices a huge tear in one of the curtains. Informed front desk so we didn't get blamed for it, and she immediately offered to change our room. Will definitely stay there next time we need a hotel in the area.
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you so much for your kind words, It was a pleasure to have you with us. Happy Holidays
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2016
The hotel is as expected...quiet, clean and comfortable. The breakfast is sub par even for a continental but you don't stay at a hotel like this and expect five star meals.
Comment from Hotel Management
Dec 28, 2016 by Shelley Henry General Manager, Hotel Management
Thank you so much for your kind words, It was a pleasure to have you with us. Happy Holidays
3 out of 5
Recommended
for Everyone
by A verified traveler from St.Stephen

Good location

Posted Nov 18, 2016
Pros: Close to all the stores.
Cons: In our room the heater would not shut off so it was very noisy and the coffee maker had no little basket to put the coffee in.
Location: Shopping and good restaurants.
It was ok.We stayed one night and the breakfast was great.
Comment from Hotel Management
Dec 28, 2016 by Shelley Henry General Manager, Hotel Management
Thank you so much for your feedback, we have had the maintenance man repair the heater that was in the room, sorry for any discomfort this may have caused. Happy Holidays
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice room and good location

Posted Nov 14, 2016
The room was comfortable and was convenient for us because we had a outside entrance.
Comment from Hotel Management
Dec 28, 2016 by Shelley Henry General Manager, Hotel Management
Thank you so much for your kind words, It was a pleasure to have you with us. Happy Holidays
4 out of 5
by A verified traveler

Posted Nov 10, 2016 on Hotels
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you Happy Holidays
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Good location - close to Boat terminal

Posted Oct 31, 2016
Pros: Location, breakfast, very large rooms
Location: Close to boat terminal. A Sobey's, Tim's and Lanaster Mall with a Walmart less than 1 mile away.
The Digby boat was only scheduled for a 1700 crossing putting you in Saint John by 2000. The hotel was a nice stopover for the night.
Comment from Hotel Management
Dec 28, 2016 by Shelley Henry General Manager, Hotel Management
Thank you so much for your kind words, It was a pleasure to have you with us. Happy Holidays
4 out of 5
by A verified traveler

Great staff

Posted Oct 28, 2016 on Hotels
Room is a great size, however smelled somewhat old.
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you so much for your feedback and thank you for staying with us