Ratings based on 1,764 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Jun 18, 2018
Th hotel is in a quiet area. The hotel staff was very friendly and professional.
Comment from Hotel Management
Jun 21, 2018 by Leila , Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila
5 out of 5
by A verified traveler from Missouri

Posted Jun 17, 2018
Excellent hotel, excellent food and bar with a nice atmosphere. I highly recommend this place when in Montreal!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vermont

Posted Jun 17, 2018
Upscale room accoutriments. Shuttle to airport. Bilingual staff.
Comment from Hotel Management
Jun 21, 2018 by Leila , Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila
4 out of 5
by A verified traveler

Posted Jun 17, 2018
Very convenient and comfy.doe to schedule only there to check in and sleep. Would stay agIn
Comment from Hotel Management
Jun 21, 2018 by Leila , Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila
4 out of 5
Recommended
for Everyone
by A verified traveler

Fine airport hotel

Posted Jun 16, 2018
Clean, surprisingly spacious room. No issues whatsoever. Staff was friendly and helpful. Great if you have to pick up a red eye flight. Shuttle to airport on the hour.
Comment from Hotel Management
Jun 21, 2018 by Leila , Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila
4 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel close to airport

Posted Jun 16, 2018
It was a ok hotel - staff was very helpful but I thought the hotel needed a little upgrade
Comment from Hotel Management
Jun 21, 2018 by Leila , Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 11, 2018
Well maintained and very professional front desk staff
Comment from Hotel Management
Jun 21, 2018 by Leila , Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila
4 out of 5
by A verified traveler

Posted Jun 10, 2018
Wifi was constantly going down. Only negative point
4 out of 5
Recommended
for Everyone
by A verified traveler

Near airport

Posted Jun 9, 2018
Typical of the brand, it is simple and well maintained. Nice room. Quiet.
Comment from Hotel Management
Jun 21, 2018 by Leila , Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Montréal Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leila
3 out of 5
by A verified traveler

Not close to the airport

Posted Jun 7, 2018
Advertised as airport hotel, this hotel is NOT close to the airport. The AC was not working in my room, very uncomfortable, I did not sleep.