Ratings based on 25 Verified Reviews

4.1 out of 5
57% of guests recommend
4.4 Room cleanliness
3.6 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by Erika

New chalet type apartment

Posted Sep 15, 2017 on Hotels
The location was perfect for us to enjoy Luchon de Bagneres and the mountains for a bike race. We arrived after hours and the office was closed. You HAVE to contact them early to find out how to retrieve the keys if you will be late. The front desk didn't speak a lot of English which was challenging. They have elevators. Our apt was very nice with a porch with a gorgeous view. We had to make the beds with the clean sheets provided on the first night. You have to bring your own toilet paper and soap. They did provided kitchen and bath towels. The kitchen was well stocked. To check out, you have to make a time for an appointment for them to come to your room and review to see that you have cleaned everything. The check out is about 5 minutes and they will return your security deposit if you pass the inspection. I wish I would've known all of this when we booked, but I would definitely return to this same location. Nice pool.
4 out of 5
by A verified traveler from PAU

Posted Jan 15, 2018
beau centre de vacances neuf, appart. vaste, propre comme la piscine, les locaux etc... grande proximité du village. Personnel aimable, dommage qu'ils connaissent si peu leur région, seul bémol.
4 out of 5
by A verified traveler

Posted Jan 3, 2018
Residence tout confort, tout était parfait pour un jour de l'an inoubliable!
4 out of 5
by Sylvain

This traveler left a rating score only Posted Jul 14, 2017 on Hotels
5 out of 5
by henri

Posted Feb 18, 2017 on Hotels
Très bon accueil Très propre
4 out of 5
for Everyone
by A verified traveler

Séjour agréable

Posted Feb 12, 2017
Chambre bien aménagée et équipée. L'isolation est très bonne. La piscine est agréable mais mal aménagée (1 seul vestiaire, casiers avec clé sans bracelet, pas de règles affichées donc c'est l'anarchie aux heures de pointe). Bonne localisation (20 min à pied du télécabine, petit train pendant les vacances d'hivers réduisant le temps). Le parking extérieur est trop petit donc les gens se garent où ils peuvent.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 10, 2017 on Hotels
4 out of 5
by Fabrice

This traveler left a rating score only Posted Jan 31, 2017 on Hotels
4 out of 5
by franck from Tlse

Accueil mitigé !

Posted Aug 31, 2016 on Hotels
Malgré un accueil décevant, le séjour a été satisfaisant dans son ensemble! Les services sont toutefois limités.
4 out of 5
by frederic from Montpellier

Posted Jul 5, 2016 on Hotels
Résidence très sympa ,très bon accueil ,localisation,activités et infrastructures autour ,vraiment sympa ...Fred