Overview of La Bertelière, The Originals Relais Rouen

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Guest reviews

4.1 / 5Very Good
300 reviews
Guests rated this property 4.2/5 for cleanliness.


  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Breakfast Available



Popular LocationRouen Cemetery11 min drive
Popular LocationCHU-Hospital of Rouen12 min drive
RestaurantFujiya Sushi4 min drive
RestaurantLa Strada4 min drive
AirportRouen (URO-Rouen - Seine Valley)28 min drive

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  • Traditional Room

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details
  • Superior Room

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details
  • Junior Suite

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More details

About this area


Located in Saint-Martin-du-Vivier, La Bertelière, The Originals Relais Rouen is near a train station. Square Verdrel and Roumare Forest reflect the area's natural beauty and area attractions include Panorama XXL and Jardin des Plantes. Parc de Cleres and Parc du Bocasse are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Visit our Saint-Martin-du-Vivier travel guide
Popular Location

What's nearby

  • Rouen Cemetery - 11 min drive
  • CHU-Hospital of Rouen - 12 min drive
  • Charles Nicolle Hospital - 13 min drive
  • Saint-Ouen Church - 15 min drive
  • Hotel de Ville - 15 min drive

Getting around

  • St-Martin-du-Vivier Station - 11 min walk
  • Honoré de Balzac Tram Stop - 11 min drive
  • Rouen (URO-Rouen - Seine Valley) - 28 min drive


  • Le Jardin D Hiver — 1 min walk
  • Fujiya Sushi - 4 min drive
  • La Strada - 4 min drive
  • Le Comptoir du Malt - 5 min drive
  • L'Addition - 5 min drive

About this property

La Bertelière, The Originals Relais Rouen

4-star hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite. All 44 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find coffee makers and free bottled water.
La Bertelière, The Originals Relais Rouen offers 44 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.
Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Saint-Martin-du-Vivier hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

RV/bus/truck parking

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 17 for adults and EUR 8 for children
1 restaurant
1 bar
Room service available

Family friendly

Dry cleaning service
Free cribs/infant beds
Rollaway/extra beds (surcharge)
Soundproofed rooms


Banquet hall
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
No elevators

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken


Business services

Business center
Meeting rooms
Conference space (215 square feet)




If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)


Smoke-free property
TV in lobby

Room amenities


Free cribs/infant beds
Rollaway/extra beds (surcharge)


Free toiletries
Hair dryer


Flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water


Connecting rooms available
Iron/ironing board (on request)



Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18


Check-out before 11 AM


Pets allowed for an extra charge of EUR 18 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25 per night
Free cribs (infant beds)

Property payment types

American Express

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17 for adults and EUR 8 for children (approximately)
  • Pet fee: EUR 18 per pet, per night
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Quality Berteliere
Quality Berteliere Saint-Martin-du-Vivier
Quality Hotel Berteliere
Quality Hotel Berteliere Saint-Martin-du-Vivier
Qualys-Hotel Rouen Hotel
Qualys-Hotel Rouen
QUALYS-HOTEL Rouen Nord Hotel Saint-Martin-du-Vivier
QUALYS-HOTEL Rouen Nord Hotel
QUALYS-HOTEL Rouen Nord Saint-Martin-du-Vivier
La Bertelière, The Originals Relais Rouen Hotel
La Berteliere The Originals Relais (Qualys Hotel)
La Bertelière, The Originals Relais Rouen Saint-Martin-du-Vivier

Frequently asked questions

Guest reviews

Very Good
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort


Great stop off with a restaurant to die for, and for the guys they have Duval....no more needs to be said.

Stayed 1 night in Feb 2020


    Receptionist was wonderful, hotel and amenities tired but clean. We went for the Gastronomic menu expecting great things but was sadly disappointed. Everything tasted of Maggie stock cubes and we had eaten far better homemade food in a workmans cafe in Portugal the day before for €10 between us with drinks. Not €49 per headas in La Berteliere. However we had three dogs with us so grateful for any hotel that lets us stay! We just wont eat there next time....

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Steve jill and dogs

    We stayed just one night with our 2 large dogs. The hotel staff were freindly and welcoming to all of us. There was a large function that night but we never waited for anything. A great place to stay. Highly reccommended.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    good stop over for easy morning run to Chunnel.

    generally very good rooms clean spacious and beds big & comfortable. Felt breakfast let it down slightly, wasn't enough attention to hot buffet running out and needing topped up.

    Stayed 1 night in Oct 2019

    4/5 Good

    • Liked: Staff & service, room comfort

    One night stay

    Room clean a few cobwebs in bathroom the fridge wouldn’t open but reported to reception and she bought two bottles of water. Bed comfortable. Ate in restaurant which was a bit of a shambles owing to staff shortage. Food and wine was excellent when it arrived but we thought very expensive.

    Stayed 1 night in Sep 2019