Desk, soundproofing, free cribs/infant beds, free WiFi

Reviews of B&B HOTEL Alençon Nord

2 out of 5
B&B HOTEL Alençon Nord
Pôle d'Activités d'Ecouves, Rue François Arago, Valframbert

Reviews

8.4

Very Good

Rating 10 - Excellent. 119 out of 293 reviews" "
Rating 8 - Good. 122 out of 293 reviews" "
Rating 6 - Okay. 29 out of 293 reviews" "
Rating 4 - Poor. 17 out of 293 reviews" "
Rating 2 - Terrible. 6 out of 293 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Traveled with partner
Liked: Cleanliness, staff & service
Beds were a bit hard.
Stayed 1 night in Apr 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I regularly choose to stay at B&B hotels. They are basic but clean and well equipped. The car parking is secure which helps you to get a good nights worry free sleep. The Wi-Fi is irritating because you have to go through a tiresome logging in process every time you switch on your phone or laptop.
Stayed 1 night in Apr 2024

8/10 Good

Stephen, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact but very clean & comfortable room. Great reception even if we had touse a phone to translate 😀.
Stayed 1 night in Mar 2024

4/10 Poor

Josh

Stayed 1 night in Sep 2023

2/10 Terrible

Heinz

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I usually try to choose B&B hotels when travelling as I feel they offer the best combination of quality, comfort and price. I was certainly not disappointed on this occasion. A well-run budget hotel, spotless room, superb bed and linen, clean shower/ wc. I also appreciated the lift as I have mobility issues. Checkin was efficient and friendly.
Stayed 1 night in Jun 2023
Response from Anane, Réception on Jul 25, 2023
Hello, It was a real pleasure to receive you. Thank you for taking the time to share your feelings following your stay in our establishment. All your comments and suggestions are welcome to help us adapt our services to your needs. Looking forward to the pleasure of welcoming you again

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Anane PHINASA / Assistant on May 23, 2023
Bonjour,Nous vous remercions pour vos commentaires suite à votre séjour au B&B HOTEL Alençon Nord C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs.

10/10 Excellent

Gillian

Stayed 1 night in Apr 2023
Response from Anane, Réception on Apr 12, 2023
Bonjour,Nous vous remercions pour vos commentaires suite à votre séjour au B&B HOTEL Alencon Nord C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs.

10/10 Excellent

Malcolm

Stayed 1 night in Apr 2023
Response from Anane, Réception on Apr 11, 2023
Bonjour,Merci d'avoir pris le temps d'exprimer votre avis concernant votre séjour au B&B HOTEL Alençon Nord. Vos commentaires positifs sont un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes.A très bientôt !

10/10 Excellent

Anthony

Stayed 1 night in Mar 2023
Response from Anane, Réception on Apr 5, 2023
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour au B&B HOTEL Alencon Nord. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Une nuit de payse
Une nuit de pause pendant un voyage. Facile a regler - borne automatique à l'entrée. Chambre propre et tranquille. Pas bien dormit parce que lit etait un peu dure pour moi mais c'est chacun sa préférence.
Stayed 1 night in Jan 2023
Response from Anane PHINASA / Assistant on Jan 6, 2023
Hello,Thank you for taking the time to express your opinion regarding your stay at the B&B Hôtel Alençon Nord.Your positive comments are a real encouragement for the whole team and we are delighted that your stay with us has lived up to your expectations.See you soon !

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sleep
First time I used this hotel chain and I was very impressed. Beds super comfy, room clean and bathroom cosy. Will use again as very convenient.
Stayed 1 night in Dec 2022
Response from Anane PHINASA / Assistant on Jan 6, 2023
Hello,Thank you for taking the time to review your stay at B&B Hôtel Alençon Nord.Your positive comments are a real encouragement for the whole team and we are delighted that your stay with us has lived up to your expectations.Goodbye !

8/10 Good

John

Liked: Cleanliness, staff & service
For what it is , bare minimum , staff, vending machines, breakfast, shower facilities etc it is priced comparable to mid range hotels, it’s budget amenities but mid range Hotel prices
Stayed 1 night in Dec 2022
Response from Anane PHINASA / Assistant on Dec 12, 2022
Bonjour, Ce fut un réel plaisir de vous recevoir.Merci d’avoir pris le temps de nous faire part de votre ressenti suite à votre séjour dans notre établissement. Toutes vos remarques et suggestions sont les bienvenues pour nous aider à adapter nos services à vos besoins.Dans l’attente du plaisir de vous accueillir de nouveau.

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Anane PHINASA / Assistant on Oct 26, 2022
Bonjour,Merci d'avoir pris le temps d'exprimer votre avis concernant votre séjour au B&B Hôtel Alencon Nord. Vos commentaires positifs sont un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes.A très bientôt !

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.Lovely spacious room and bathroom.Well situated for town centre. Good breakfast.Excellent stopover for tunnel or ferry.Would definitely stay here again.
Stayed 1 night in Sep 2022
Response from Anane PHINASA / Assistant on Oct 26, 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Terence

Stayed 1 night in Aug 2022
Response from Anane PHINASA / Assistant on Sep 25, 2022
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel Alençon Nord. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop Alencon
The hotel was easy to find and close to the motorway so excellent for an overnight stop. The room was small and basic but clean and well presented. The automatic check in worked perfectly. Hotels.com lists it as having a restaurant. It doesn’t. It has a smallish area where you can have a buffet breakfast (which was pretty good). The vending machines offering drinks and snacks were both out of order and there were no facilities in the room. Taking my travel kettle would have been a good idea! We would use the hotel again for an overnight stop, but not for a longer stay.
Stayed 1 night in Aug 2022
Response from Anane PHINASA / Assistant on Sep 1, 2022
Bonjour,Ce fut un réel plaisir de vous recevoir.Merci d’avoir pris le temps de nous faire part de votre ressenti suite à votre séjour dans notre établissement. Toutes vos remarques et suggestions sont les bienvenues pour nous aider à adapter nos services à vos besoins.Dans l’attente du plaisir de vous accueillir de nouveau

8/10 Good

Joaquim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was great. Kids loved the staircase to the top floor for their room.
Stayed 1 night in Aug 2022
Response from Anane PHINASA / Assistant on Sep 1, 2022
Bonjour Isabelle,Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel Alençon Nord. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour !

8/10 Good

Jackson

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for a family with lots of beds. Perfect location for a quick stop off for travelling
Stayed 1 night in Aug 2022
Response from Anane PHINASA / Assistant on Sep 1, 2022
Bonjour Isabelle,Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel Alençon Nord. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour !

10/10 Excellent

Jennie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Receptionist was very helpful and friendly. Room was clean and comfortable. It would have been helpful to have some hand some in the bathroom.
Stayed 1 night in Aug 2022
Response from Anane PHINASA / Assistant on Aug 21, 2022
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel Alençon Nord. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not check in easily before 5 p.m.
The hotel was nice. The host was very helpful with information about Alençon. We liked the breakfast. The main problem was booking in as we could not find out how to get in. We found out later that we had to use the 24 hour access button which had an English speaker available
Stayed 1 night in Aug 2022
Response from Anane PHINASA Assistant on Aug 21, 2022
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel Alençon Nord. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour.

10/10 Excellent

Robin

Stayed 1 night in Aug 2022
Response from Anane PHINASA / Assistant on Aug 21, 2022
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel Alençon Nord. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour.

8/10 Good

A

Stayed 1 night in Jun 2022
Response from Anane PHINASA / Assistant on Aug 21, 2022
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hôtel Alençon Nord. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour.

10/10 Excellent

Roger

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the friendly attitude of the reception staff, so accomodating of my mobility issues. Didn't like it that we only stopped one night. Will use this stopover on our future trips further south.
Stayed 1 night in May 2022
Response from Anane PHINASA / Assistant on Jul 12, 2022
Bonjour, Ce fut un réel plaisir de vous recevoir. Merci d’avoir pris le temps de nous faire part de votre ressenti suite à votre séjour dans notre établissement. Toutes vos remarques et suggestions sont les bienvenues pour nous aider à adapter nos services à vos besoins. Dans l’attente du plaisir de vous accueillir de nouveau.

10/10 Excellent

Norman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALENCON B&B HOTEL
Great value room which was clean, comfortable and funtional. Ample self service breakfast. Staff were helpful and spoke English which was a plus as my French is schoolboy. Parking outside the room and a restaurant next door.
Stayed 1 night in Jan 2022
Response from Assistant on Feb 11, 2022
Hello, We are delighted that you enjoyed your stay at the hotel. The satisfaction of our customers is our main concern and it is always a real pleasure to read remarks like yours. We look forward to welcoming you to B&B Alencon Nord during your next stay. the B&B hotel team

8/10 Good

David

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Basic but perfect for our needs of an overnight stop. Plus point was direct access to the room with our dog
Stayed 1 night in Nov 2021
Response from Audrey on Nov 23, 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

C

Liked: Cleanliness, staff & service, room comfort
Happy Chappy.
Lovely happy guy on reception nothing too much trouble, most helpful. Cuvette fonctionné pas bien. Apart from that, all good ✓
Stayed 1 night in Sep 2021
Response from Audrey on Sep 19, 2021
Bonjour, C'est avec une grande satisfaction que nous prenons connaissance de vos impressions concernant votre récent séjour. Toute l'équipe se joint à moi pour vous remercier. En espérant vous accueillir de nouveau. Bien à vous.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay for an overnight stop
Stayed 1 night in Jan 2021
Response from Assistante on Jan 30, 2021
Hello, It is with great satisfaction that we hear your impressions of your recent stay. The whole team joins me in thanking you. Hope to welcome you again. Yours truly.

8/10 Good

Wouter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
We only wanted a bed overnight whilst travelling, so adequate.
Stayed 1 night in Aug 2020

10/10 Excellent

Mani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As described
All went well and as it was described. Good aircon and clean room.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a straightforward economical place to stop for the night. The receptionist made it exceptional -- doing everything possible to be helpful and make a difference.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Audrey on Sep 12, 2019
Bonjour, Merci d’avoir pris le temps de nous faire part de votre ressenti suite à votre séjour dans notre établissement. Toutes vos remarques et suggestions sont les bienvenues pour nous aider à adapter nos services à vos besoins. A très bientôt parmi nous !

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from Audrey Reception on Jul 23, 2019
Bonjour, Nous vous remercions d'avoir pris le temps d'exprimer votre avis suite à votre séjour au B&B Hôtel ALENCON Nord. Nous regrettons vivement que nos prestations n'ont pas répondu à vos attentes. Peut-être pourriez vous nous préciser ce qui ne vous convenait pas, afin de vous apporter un meilleur service pour un prochain séjour. Au plaisir de vous lire, Bien cordialement.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy stop off , clean, comfortable and welcoming. Not too far from amenities.
Stayed 1 night in Jun 2019
Response from Audrey Lepeltier on Jul 1, 2019
Hello, We thank you for taking the time to give us your opinion following your stay in our hotel. Your positive rating encourages us to continue our efforts to better welcome you and make your stay, among us, more enjoyable. See you soon

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Response from BENOIT SOULARD Manager on May 29, 2019
Dear Guest We were very pleased to welcome you and we thank you for your notation. Hope to see you soon.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from La réception on May 22, 2019
Bonjour, Nous vous remercions d'avoir pris le temps de nous donner votre avis suite à votre séjour dans notre établissement. Votre note positive nous encourage à poursuivre nos efforts afin de toujours mieux vous accueillir et faire que votre séjour, parmi nous, soit des plus agréable. A bientôt

8/10 Good

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the external access to the rooms. Toilet door too close to the loo for comfort.
Stayed 1 night in Apr 2019
Response from La réception on May 24, 2019
Bonjour, Merci d'avoir pris le temps d'exprimer votre avis concernant votre séjour au B&B Hôtel Alençon Nord. Ce fut un réel plaisir de vous avoir accueilli chez nous. Nous sommes très heureux que votre séjour se soit bien passé et c'est avec grand intêret que nous avons pris en compte votre avis concernant le confort de la salle de bain. A très bientôt parmis nous !

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perhaps not unique but the bedswere so very comfortable as well as spotlessly clean.
Stayed 3 nights in Mar 2019

10/10 Excellent

Gayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Great hotel always stayin B&B when in France
Stayed 1 night in Feb 2019

6/10 Okay

Mihaela Mihai Neagu

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

M, Pittsburgh, PA

Liked: Cleanliness, property conditions & facilities, room comfort
For the cheap price, this can't be beat. Clean and easy to check in no matter when you get there. Rooms weren't very soundproof-- it was a little loud. When we checked out, we tried to pay the tax that our check-in documents showed we owed. The receptionist was on the phone the whole time, super rude, didn't know anything about the tax, then gave me incorrect change? It really soured the experience for a hotel chain I definitely would have tried again otherwise.
Stayed 1 night in Nov 2018

8/10 Good

Kaye, Doncaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect overnight stay
Perfect for an overnight stop on our way back to the Uk from south west france. The hotel has basic facilities and the room is small, but it was exceptionally clean, breakfast was good and the person running the hotel was great. He even prepared us a decent ready made meal when we arrived even though there is no restaurant as such on site. We didn’t explore the area as it was only a brief stay but was on an industrial estate with a Buffalo grill next to it. The room was quiet so we had a great nights sleep in preparation for the long drive home.
Stayed 1 night in Nov 2018

10/10 Excellent

Peter, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean hotel with Buffalo Grill adjacent. Idem overnight stop within minutes of A28
Stayed 1 night in Oct 2018

10/10 Excellent

Linda

Good value budget stopover
A good value budget hotel - ideal for a stopover. The room was small but the bed was comfortable. The only downside was that the only restaurant nearby was a Buffalo Grill and that serverved the worst food in France.
Stayed 1 night in Aug 2018

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was really nice and close location to restaurant for something to eat.
Stayed 1 night in Aug 2018

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018