Ratings based on 19 Verified Reviews

3.6 out of 5
4.3 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by SUSAN from Columbia

OK hotel - I think they're trying!

Posted Aug 24, 2015 on Hotels
I have to start out with we read on the hotel desc. that some rooms had a shared bath so we called to verify that the room we were booking DID NOT have a shared bath. We were assured that we had a toilet in the room since it was a "deluxe" room. There was no miscommunication. My husband is French. But when we arrived the room we were shown did not have a toilet. We arrived after 9pm and were told it was the last room so we had no choice but to keep the room. Other than that the room was OK. It was a very small room. Just enough room around the bed to move. A small closet to put the suitcase. One nightstand. We did have a sink and our own shower. There was just a sheet on the bed, no blanket and the staff were already in bed so there was no one to ask for additional bedding. I will say I think they're trying. There have been comments about people not liking the breakfast. I think what is described is a traditional European continental breakfast. They now offer just a croissant and coffee for 3 euros as well as the continental breakfast. Also they have plenty of towels in the bathroom. Nice patios for each room. Two pillows per person on the beds. As I mentioned we arrived late and didn't notice on the listing that we were suppose to notify the hotel but they were very gracious in accommodating us even though I think closing at 8pm is a little ridiculous for a hotel.
Comment from Hotel Management
by julie, Hotel Management
Sorry for the misunderstanding. It seems you do not call the hotel but the website using for the reservation. We have one superior room with shared toilet , "superior" means with terrasse or balcony ;-) . Our beds have all comforter. Thank for all your positifs commentaries about breakfast and terrasse, that a really pleasure for us to read it. We can do late arrival with no problems but we have to know it before we closed to explain how to do. ;-) Best regards. Julie et Cédric.
4 out of 5
by Angelo from Highland Park, NJ

Nice little hotel in a great location

Posted Jul 30, 2015 on Hotels
We stayed here for 3 nights. Check-in was easy. We didn't try the breakfast as there is a bakery (boulangerie) literally a minute away. The neighborhood is great, there are 2 beaches within a 10 minutes walk, a corner store, multiple restaurants. And the local train station is just nearby too. Saint Raphael and Agay are 10 minutes drive away. The toilet, common to all the rooms on the floor, was two steps away and never too busy. Downside: our room was on the small side. With two medium luggages and two backpacks there was nearly no space to walk around the bed. Parking is NOT included with the reservation (€5 extra I think) but there is plenty of street parking (also by the corner store).
Comment from Hotel Management
by julie, Hotel Management
Thank for your commentary. Toilet are for only 3 rooms, all the others rooms have toilets inside. Best regards. Julie et Cédric
3 out of 5
by A verified traveler

Not bad, not great. Reception 'closes' too early

Posted Jul 14, 2015 on Hotels
Not a bad stay, but there are some inconveniences. #1, it's not in the center of St. Raphael, more like 10 min. drive, and I found it hard to find. This also means that it's in a nicer, quieter, more pristine area. #2, even though I realized this may be common in Europe, the reception 'closes' way too early, at 8 pm. I never saw that written anywhere nor had a warning about it when I booked, and of course, as a traveler driving through, I was not there that early. I arrived around 9:45 pm actually (still sunny out), and knocked on the doors to no answer. It took another kind guest with a phone that worked in France to call a number for someone to let me in. I think the hotel should be on the lookout if they know guests are coming-how about some cameras? Until then, I highly suggest contacting the hotel if you're coming later, to make arrangements. After I was in, room was nice and clean. #3, no parking provided, so you must make sure you find a spot in the alley behind the hotel or on the street in front. #4 Price is very affordable, but don't think it's low enough to make up for these inconveniences. Overall, was ok, but needs improvements.
Comment from Hotel Management
by julie, Hotel Management
Thank for your commentary. Since you came we had contact all website to check they write the opening and closed times on the reception. We can do late arrival with no problems but we have to know it before we closed to explain how to do. ;-) Best regards. Julie et Cédric
2 out of 5
by A verified traveler

Posted Aug 30, 2016 on Hotels
Rue bruyante !
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Nous sommes très surpris de ce commentaire car aucune chambre de l'hôtel ne donne sur une rue passante. C'est le bâtiment avec la réception et la salle de petit déjeuner qui donne sur la rue principale. Les chambres donnent sur la contre allée utilisée uniquement par les riverains. Cordialement. Julie et Cédric
4 out of 5
by Sylvie from France

Chambres top ! Mais les abords à désirer ...

Posted Aug 26, 2016 on Hotels
C'était bien et la chambre très propre ! services en chambre nettoyage changement des affaires de la salle d'eau au top, petit réfrigérateur, chambre calme avec wifi ... Mais les abords de l'hôtel pas entretenus, c'est dommage car c'est mignon, un personnel pas très accueillant mais très professionnel
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Merci de mettre en avant la propreté de nos chambres dans votre commentaire. Cordialement. Julie et Cédric
1 out of 5
by A verified traveler

Posted Aug 22, 2016 on Hotels
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Nous sommes navrés de lire cette note que nous ne comprenons pas. Des précisions concernant les points négatifs supposés auraient été les bienvenues afin de nous permettre de nous améliorer si besoin. Julie et Cédric
4 out of 5
by DERHAN

Posted Jul 31, 2016 on Hotels
Comment from Hotel Management
by General Manager, Hotel Management
Merci
3 out of 5
by Miklos

Provence, Cote d'azur

Posted Jul 22, 2016 on Hotels
Kis, szűk szoba, kirándulás utáni pihenésre megfelelő. Szolgálatkész, rugalmas személyzet.
Comment from Hotel Management
by julie, Hotel Management
Köszönöm !
4 out of 5
by XAVIER

Posted Jul 14, 2016 on Hotels
PRATIQUE
Comment from Hotel Management
by julie, Hotel Management
Merci et à bientôt! Julie et Cédric
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 12, 2016 on Hotels