预订圣塞巴斯蒂安卢瓦河畔酒店宾馆住宿限时优惠

“Our room and six other rooms were broken into and robbed. I’m not sure how they got the key to a door you need a key card to open it, but somehow they got into my room and six other rooms and took very valuable belongings. When asked the staff to review their cameras, they said we would have to make a police report, which makes no sense because it’s their establishment. We should be secure in their hotel and they acted like it was no big deal. The fact that they were able to get into our doors……

“The main hotel building as shown on the website was closed and looked unfit for purpose. A seperate Motel type Annexe was used for Rooms, as was a seperate building for the restaurant. Unsure what the main hotel block was used for but there were washing machines, for general use, outside the entrance. The Bedroom and Bathroom appeared clean but no A/C and with daytime temperatures around 30C, It was an uncomfortable night, even though an electric fan was provided. The whole place looked tired……

“很棒的飯店！服務人員很客氣！早餐也不錯。”

“J'ai seulement passé 1 nuit mais le personnel est bienveillant et à l'écoute.”

“很好,设施服务卫生环境都很舒服.”

“We had such an incredible stay, the service is really 5 star. Andrew made sure from the beginning we were looked after, he helped with organizing tours and wine tasting for us nearby where we had a lovely time discovering muscadet as well as thoughtfully recommending local restaurants. Emma also made sure our meals were reserved at the hotel restaurant. The rooms are nicely updated with A/C and modern furnishings including a nespresso machine. They give you soft fluffy robes and slippers. We……

“7/10”

“Le personnel est très gentille. La chambre est vraiment pas chère et pour le prix c’est très confortable ! Je recommande”

“GOOD”

“Excellent service. Personnel très avenant. Piscine et jardin fort appréciable en canicule.”

“My sister had almost $1,000 between Euros & US dollars stolen out of her suitcase in the room. The zipper inside the suitcase was broken and the money was taken. Also, the guy who works in the restaurant for breakfast on the weekend days gave the worst customer service we have ever had at a hotel. He was too busy smoking and drinking coffee behind the door to the kitchen to keep the food areas updated and clean off the dirty tables so there were places for the new customers to sit. The rooms……

“He estado en otros hoteles de la misma cadena y estaban mucho mejor mantenidos, más limpios e incluso tenian microondas y mini frigorífico. Este no es el caso. Las habitaciones no suelen ser amplias pero esta era excesivamente pequeña.”

“Pas d’air climatisé dans aucune chambre, la douche téléphone retenait le couvercle de l’extracteur d’air de la salle de bains. La tête de la douche téléphone devait être appuyée pour se tenir car autrement elle tombait. On avait oublié de mettre tapis de sortie de bain.”