Ratings based on 534 Verified Reviews

4.5 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City

Comfortable hotel close to old Quebec tourist site

Posted Aug 11, 2017
Pros: The staff at the reception desk were exceptional. They know their city!
Cons: More coffee in the room, but the desk was willing to give us added supplies.
Location: We were within walking distance of a few casual dining experiences, and a 15 minute drive from the historic tourist sites.
The staff was extremely helpful on site seeing parking and restaurant choices. The room was comfortable, clean, and convenient.
Comment from Hotel Management
Aug 11, 2017 by Guillaume Lefrançois, Guest Service Manager, Hotel Management
Bonjour Betty, Thank you for your kind words. I am glad that you enjoyed your stay with us. I always love when my team makes a difference for our guest. If you comeback to Quebec City, do not hesitate to stay with us again. Best regards!
4 out of 5
by Jihan

Posted May 27, 2017 on Hotels
Comment from Hotel Management
May 30, 2017
Bonjour! Thank you for taking the time to give us this note. -Guillaume Lefrançois, Guest Service Manager
5 out of 5
by John P.

Modern and convenient.

Posted Apr 2, 2017 on Hotels
Excellent
Comment from Hotel Management
Apr 4, 2017
Bonjour! Thank you for this 5/5. We are happy that you enjoyed your stay with us. Looking forward to welcome you again. Guillaume Lefrançois Guest Service Manager
5 out of 5
by marie-france

Posted Mar 28, 2017 on Hotels
Comment from Hotel Management
Mar 30, 2017
Bonjour ! Merci pour ces 5 étoiles. Au plaisir de vous accueillir de nouveau. Guillaume Lefrançois Directeur du service à la clientèle
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 3, 2017
Great hotel. Great restaurant. Nice modern room with a good sized desk to work.
Comment from Hotel Management
Mar 7, 2017 by Guillaume Lefrançois, Guest Service Manager, Hotel Management
Bonjour! Thank you for taking the time to write your comments. We are glas that you enjoyed your stay with us. We hope to welcome you again!
4 out of 5
by A verified traveler

Posted Mar 1, 2017 on Hotels
Comment from Hotel Management
Mar 7, 2017
Merci / Thank you ! Guillaume Lefrançois Directeur du service à la clientèle / Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2016
Rooms are comfortable but small. Mostly queen size beds, few king available.
Comment from Hotel Management
Dec 21, 2016 by Guillaume Lefrançois, Guest Service Manager, Hotel Management
Bonjour! Thank you for taking the time to write us your comments. We are glad that you enjoyed your stay with us. We hope to see you again soon!
5 out of 5
by A verified traveler

Very nice! highly recommend

Posted Dec 2, 2016 on Hotels
Always a pleasure staying here! Nice staff, comfortable rooms, clean gym and close to many restaurants and shopping area. Hotel is accommodating, I had to leave earlier and they made no fuss about it and cancelled my last night for free. Truly appreciate it, merci :)
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Bonjour! Thank you so much for taking the time to write such nice comments on our hotel. We are glad that you enjoy our property. Do not hesitate to stay with us again, we will welcome you with pleasure! Kind regards, Guillaume Lefrançois Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent stay

Posted Nov 14, 2016
Pros: Comfort efficiency cleanliness had everything I needed ambiance
Cons: There was nothing not to like. Parking could have been more ample
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 1, 2016 on Hotels