Ratings based on 1,692 Verified Reviews

3.6 out of 5
70% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from edmundston

Posted Oct 16, 2017
Nice hotel with relaxing pool area. Good restaurant attached to hotel. Convenient!
4 out of 5
Recommended
for Everyone
by A verified traveler from Orangeville, ON

Posted Oct 14, 2017
Stayed for an over night pit stop. Nice pool, attached to a Boston Pizza, grocery store, Tim's, other food options close by. Not far from the Old City
3 out of 5
by A verified traveler from Winnipeg

convenient

Posted Oct 7, 2017
Pros: We liked the atrium, pool, and hot tub.
Cons: Some housekeeping things have been neglected eg air conditioner and shower
Location: The hotel is across from Laval University and has a Boston Pizza attached to the hotel. You can get breakfast there.
The room was decent but there are some housekeeping things that need to be addressed. eg air conditioner and the shower. The air conditioner would not turn off unless we unplugged it. While taking a shower ,the water didn';t drain and there was 4 inches of water in the tub by the time the shower was completed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Coldstream, BC

Good

Posted Oct 4, 2017
Pros: Kitchenette. Boston pizza in the hotel. Tropical decor.
Cons: Sauna maintenance
Location: Visit Old Quebec!!
The hotel pool and hot tub with waterfall was cool for the kids. Boston Pizza right in the hotel was convenient. However, one or both of the saunas was not functioning the whole time we were there. Staff was willing to speak English, but also willing to listen to my not so great French. Rooms were spacious and clean. Kitchenette was pretty well equipped.
3 out of 5
by A verified traveler from Montreal, QC

Posted Sep 25, 2017
Pros: Close to the Laval University.
I could not open the shower doors... neither the service man, so he removed one of the two sliding doors. No coffee available to put in the coffee maker. The freezer was full of ice, I could not use it. The garbage basket was not empty.
3 out of 5
by A verified traveler from Toronto

A Hotel close to all facilities

Posted Sep 19, 2017
Pros: Location is very close to good eating places. Nice and quite room. Good quality internet.
Cons: Room was on first floor. Corridor was quite smelly. They sprayed perfume, that even made it worse. Bathing tub drain was plugged.
Location: In front of Laval university. Subway, Tim Hortons and many other such places walking distance.
Mixed experience. Location is very good. Lots of parking spaces. Nic staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Confortable room, fantastic pool area.

Posted Sep 19, 2017
Nice hotel, close to Tim, Mc D and Metro. Our room was big and beds were comfortable.
Comment from Hotel Management
Sep 26, 2017 by nancysavard, Hotel Management
Thank you for the 4 stars, we appreciated it. We hope to see you back soon.
3 out of 5
by A verified traveler from Montreal

located near major shopping centers.

Posted Sep 18, 2017
Pros: Close to shopping centers and 10 minutes away from Old City. Not noise.
Cons: They should invest to upkeep their assez. Paint job required in corridors, change carpeting and wash glass Windows doors
Location: Facing Laval University. 5 mintes away from good restaurants.
Staff ok at registration. Shared areas of hotel almost total let down. Carpeting in corridors old, ripped and dirty. Room ok, clean and large. Mattress commendable. Free parking: à big plus. Will not go back.
3 out of 5
by A verified traveler from canada, qc

Posted Sep 5, 2017
the bed is terrible, no comfort, should be changed, because the rest of the hotel is very nice. Friendly staff, Really good odour in the room and the hotel.
Comment from Hotel Management
Sep 14, 2017 by clevesque, Hotel Management
Bonjour mr/mrs Langlois, Thank you for your comments. A follow up will be made with the conerned department. We are very happy to see that our staff and the overall hotel was up to your expectations. Thank you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great hotel to stay to explore Quebec City

Posted Sep 1, 2017
The hotel is Just outside the city centre of Quebec City . Very comfortable and lovely pool hot tub area you felt like you were in the tropics . Boston Pizza was the restaurant right within the hotel , you could enter right there . I Would highly recommend and stay there again
Comment from Hotel Management
Sep 4, 2017 by clevesque, Hotel Management
Bonjour Love@25 years, It is a pleasure to read your comment! We are very happy to see that our hotel and location was convinient for you! We hope to see you again for a business or family trip.