Ratings based on 130 Verified Reviews

4.3 out of 5
80% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by Vivian from NYC

A wonderful retreat

Posted Jul 23, 2015 on Hotels
Overall, quite good. Beautiful pool. Hotel is maybe 5-10 mins drive from village center. Shuttle takes you only to the Tahiti Beach or into town in front of La Rivea restaurant in la place des lices. I had tried contacting them twice by email in English for information on how to be picked up in town with no reply. And when we got in via bus, we had the tourist office call them for us, but the receptionists' English was not very clear. Very frustrating! But I think the manager helped us after that. The drivers were great. The room itself was nice and clean, though we could hear things from the other rooms. Breakfast was nice and a little expensive (but comes with the area, I suppose). It's a great retreat from the village - a place for relaxing away from it all.
Comment from Hotel Management
Sep 30, 2015 by Julien B, Hotel Management
Dear Vivian, thank you for taking the time to post this comment. We are really sorry we did not get your e-mail and we will go thought that to understabd why. this is not our habits! We hope to see you again, kind regards, julien Brosset
4 out of 5
by A verified traveler

Excellent service

Posted Jul 21, 2015 on Hotels
Wonderful staff. Very cooperative and accommodating on booking restraunts, beach clubs etc. By chance had left some dresses of value behind in the hotel closet and the staff were very helpful in recovering them and shipping them to London. Even though the rooms were small and the concept of the rooms were minimalist I would certainly go back for the service alone at the hotel. The pool and surrounding area is quiet and relaxing.
Comment from Hotel Management
Sep 30, 2015 by Julien B, Hotel Management
Dear Guest, thank you for your feed back. We hope to see you again next year! kind regards, Julien Brosset
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Beautiful and relaxing

Posted Jul 13, 2015
Cons: Shuttle doesn't goto Pampellone Beach or up to the port. Had no toothbrush kits.
Location: Walking to St Trop centre is far definitely need the shuttle or your own car.
Beautiful pool, minimal clean rooms. Staff were lovely. Really enjoyed stay. Room cleaning twice a day is good.
Comment from Hotel Management
Sep 30, 2015 by Julien Brosset, Hotel Management
Dear Londonhk, thank for your nice comment about staff and swimming pool. Middle of Pampelone bay is indeed to far for us to drive you, but we are always happy to call a taxi . Ou free shuttle goes to place des lices, in the heart of the village, 3 minutes walk to the port. Kind regards,
3 out of 5
by A verified traveler from miami beach

small room

Posted Jul 10, 2015
Pros: location, staff
Cons: room size, bathrooms!
the rooms are too small and the bathrooms are modern but out of standard!!!
Comment from Hotel Management
Sep 30, 2015 by Julien Brosset, Hotel Management
Dear Giulio, Thank you for your nice comment about our staff. Ask us for a superior room next time in order to get more space. kind regards,
5 out of 5
by Jeffrey from Miami

Favorite hotel in Florence

Posted Jul 7, 2015 on Hotels
Great location, awesome service, fantastic place. Tomaso and the Family make you feel like you're family. Travelled Italy for a month and this was one of our favorite places.
Comment from Hotel Management
Sep 30, 2015 by Julien B, Hotel Management
Dear Jeffrey, We are really glad you felt home at Benkirai, hoping to see you again, kind regards, Julien Brosset
5 out of 5
by Barbara

Posted May 18, 2015 on Hotels
Comment from Hotel Management
Oct 1, 2015 by Julien B, Hotel Management
Dear Barbara, thanks you for the great mark, Regards, Julien Brosset
5 out of 5
Recommended
for Couples
by A verified traveler from Aruba

Excellent experience

Posted May 3, 2015
Excellent experience from the moment I drove in this beautiful property, everyone in this hotel was very nice, they really gave me a super service. The room they gave me was on the ground floor close to the pool. you enter the room through out the modern bathroom and have a nice relaxing view on the garden. The place where the hotel is located is right between town and Pampelonne bar beaches. Police doesn't control this very rich Area often which is ok after a couple of Rose glasses lol... I would recommend this place yes
Comment from Hotel Management
May 8, 2015 by julien B, Hotel Management
Dear Guest, Thank you for your reat review! 2 glasses of Rosé is okay but no more! kind regards, Julien Brosset
5 out of 5
by Sharon from Bethlehem pa

Short but sweet.

Posted Apr 25, 2015 on Hotels
It was divine although we were only there for one night passing through. Wish we were staying longer. Would highly recommend it. 5 min from town but courtesy shuttle takes you there. Staff was superb!
Comment from Hotel Management
May 8, 2015 by Julien B, Hotel Management
Dear Sharon, Thank for your great comment! Hoping to seeing you again, Kind regards, Julien Brosset
4 out of 5
by thierry from MD

St Tropez's quiet side

Posted Oct 6, 2014 on Hotels
Parking shpould be free as it is part of the hotel property as they are no other solution to park.
Comment from Hotel Management
May 8, 2015 by Julien B, Hotel Management
Dear Thierry, thank you for the 4 star rating. Parking rate also includes valet and shuttle to and from town, much cheaper than most hotels in st tropez. Kind regards, Julien Brosset
5 out of 5
Recommended
for Everyone
by A verified traveler

Luxury is the word. Certainly a four plus facility

Posted Oct 1, 2014
Pros: The feeling of comfort and hospitality.
Cons: It is what it is.
Location: A relatively secluded property that will appeal to many but not all. Far from town and the beaches but the on demand shuttle service compensates.
Novel designer room. Beautiful heated pool. Good restaurant...at least for breakfast and lunch. Shuttle service to town was a real winner.
Comment from Hotel Management
May 8, 2015 by julien B, Hotel Management
Dear Traveller, Thank you for your nice comment. Regards, Julien Brosset