Standard Room, 1 King Bed (Free Sting Ray Experience for 1 pax) | Pillowtop beds, in-room safe, desk, iron/ironing board

Reviews of Century Hotel

2.5 out of 5
Century Hotel
Chalan Pale Arnold, Garapan, Saipan

Reviews

7.8

Good

Rating 10 - Excellent. 78 out of 273 reviews" "
Rating 8 - Good. 117 out of 273 reviews" "
Rating 6 - Okay. 53 out of 273 reviews" "
Rating 4 - Poor. 12 out of 273 reviews" "
Rating 2 - Terrible. 13 out of 273 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the hotel that I always got ot while in Saipan. Nice ,safe & quite.
Stayed 1 night in Mar 2024
Response from Lourence on Mar 13, 2024
Hafa Adai!We are happy to hear that you had a pleasant stay with us. Positive feedback such as yours is always welcome. We look forward to your next visit. Thank you

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and convenient
Stayed 1 night in Dec 2023
Response from Loida S. on Jan 25, 2024
Hafa Adai Joe. Thank you for leaving us feedback. We are glad that your stay with us left you a positive impression. We look forward to having you stay with us again.

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet for a long day at work
Stayed 1 night in Oct 2023
Response from Lourence C. on Oct 27, 2023
Hafa Adai Joe, thank you for leaving us a positive review. We are happy to hear that you enjoyed your stay. It was a pleasure having you as our guest and we look forward to seeing you again.

8/10 Good

Jason

Stayed 2 nights in Jun 2023
Response from Lourence C. on Jun 9, 2023
Hafa Adai Jason,Thank you for your review. We are happy to hear you had a pleasant experience at our hotel. We look forward to having you with us again in the future.

8/10 Good

LouConnie

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the convenience that the restaurant is down stairs. However, the beddings and curtains need to be updated.
Stayed 1 night in May 2023
Response from Lourence C. on May 19, 2023
Hafa Adai, thank you for leaving us feedback. We are glad that your stay with us left you a positive impression. We are working hard to always improve and hope to swiftly address the issues you came across. We look forward to having you with us in the future.

10/10 Excellent

Erik

Stayed 3 nights in Apr 2023
Response from Lourence C. on May 5, 2023
Hafa Adai Erik,Thank you for taking the time to leave us a review. We are pleased to hear that you had enjoyed your stay. We look forward to having you with us again.

10/10 Excellent

Palau

Stayed 5 nights in Apr 2023
Response from Lourence C. on Apr 13, 2023
Hafa Adai, We greatly appreciate your taking time to leave us a review. We are glad that you enjoyed your stay with us and we hope to continue providing service that meets your expectations.

2/10 Terrible

woong

Stayed 1 night in Jan 2023
Response from Lourence C. on Jan 17, 2023
Hafa Adai Mr. Woong,We are sorry you did not enjoy your time with us. We hope to provide you with a better experience should you choose to stay with us again in the future.

10/10 Excellent

James

Stayed 1 night in Jan 2023
Response from Lourence C. on Jan 13, 2023
Hafa Adai James, We greatly appreciate your time in leaving us a review. We are happy to hear that we were able to provide you with a pleasant stay and we look forward to having you with us again.

10/10 Excellent

Loremel

Liked: Cleanliness, property conditions & facilities
Good place but a bit sketchy
Stayed 2 nights in Nov 2022
Response from Lourence C. on Nov 14, 2022
Hafa Adai,Thank you for taking the time to leave us a positive review. We are glad that you enjoyed your stay and hope to continue providing service to your satisfaction. We look forward to having you with us again in the future!

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and room and hotel was very clean. Unfortunately, there seemed to be construction going on at night after 10pm so it was loud.
Stayed 7 nights in Oct 2022
Response from Lourence C. on Oct 27, 2022
Hafa Adai Cathy,We are pleased to hear that you were happy with our facilities and services. Thank you for leaving us a review. Feedback is always greatly appreciated as it helps us to improve. We are sorry to hear that the construction in the area had poorly affected your stay with us. We look forward to providing you with a better stay in the future.

8/10 Good

JUHUI

Stayed 3 nights in Sep 2022
Response from Lourence C. on Oct 8, 2022
Hafa Adai. Thank you for leaving up a positive review. We are honored to have had you stay with us during your birthday. We hope you had a pleasant stay with us, and we look forward to providing you with a better experience in the future.

8/10 Good

Edward

Stayed 6 nights in Sep 2022

10/10 Excellent

CARPET

Stayed 3 nights in Jul 2022
Response from Lourence C. on Aug 8, 2022
Hafa Adai. Thank you for taking time to leave us a review. We strive to provide our guests with a pleasant and fulfilling stay at our hotel and are happy to know you had a positive outlook on our service. We look forward to having you stay again with us in the future.

10/10 Excellent

Anthony John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The definition of above and beyond for the guests. Kind and courteous to a T. Very mindful of their guests’ needs. They even have a Shirley’s built downstairs and a bar to cool down. Both are outstanding. With the recent renovation they had, and the amenities they provide, makes for a promising stay.
Stayed 4 nights in Jun 2022
Response from Joray M. on Jul 12, 2022
Hafa Adai! thank you so much for staying with us and we are glad you had a wonderful experience with our hotel and staff. We will continue to provide excellent service and can't wait for your return! Again thanks for choosing Century Hotel!

8/10 Good

Douglas, Barrigada

Business traveler
Liked: Staff & service, property conditions & facilities
Average place, room was OK, good AC, showers lack a lot of water pressure, bed was OK. If looking for an average spot to stay 1-2 days, this place is fine, if looking for a resort, this is not the place. But besides the shower (lack of water pressure), the place acceptable.
Stayed 3 nights in May 2022
Response from Loida S. on Jun 20, 2022
Hafa Adai Mr. Douglas, Thank you for taking time out on your busy schedule to provide us valuable feedback. We very much appreciate your comments. I will be sure to share your feedback with our team who always enjoy hearing from our guests. I am sorry to hear, however that you experienced lack of water pressure. We are taking the appropriate measure to address the problem. We hope to see you again in the near future so we can share an even more positive experience.

6/10 Okay

Tayeko

Stayed 3 nights in Apr 2022
Response from Lourence C. on Aug 8, 2022
Hafa Adai! Thank you for leaving us a review. We are always aiming to improve. We look forward to providing you with better service on your next stay.

2/10 Terrible

Carmie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. The hotel needs some major renovations. Bathroom had mold on walls, toilet barely flushable.
Stayed 3 nights in Feb 2022
Response from Loida S. on Feb 20, 2022
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Shawn

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Adjacent to town
Stayed 2 nights in Oct 2021
Response from Loida S. on Oct 6, 2021
Hafa Adai Shawn. Thank you so much for taking time to share a positive review about us. We will continue to improve to serve you better. Looking forward to have you again.

10/10 Excellent

Leo Rustum

Stayed 4 nights in Jun 2021
Response from Loida S. on Jun 25, 2021
Hafa Adai Mr. Rustum. We really appreciate you taking the time to share your excellent rating with us. We look forward to seeing you again soon.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location & friendly staff Limited hours on restaurant and bar due to covid, not the fault of hotel though.
Stayed 5 nights in May 2021
Response from Loida S. on May 27, 2021
Hafa Adai. We can't thank you enough for the kind words and feedback about your stay with us. We truly appreciate the time you took to leave a positive review. Looming forward to have you again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met my needs for a short weekend trip.
Stayed 2 nights in May 2021
Response from Loida S. on May 11, 2021
Thank for sharing a positive feed back. We work hard to meet expectations like yours and we are happy to hear that we've met it. Hope to see you again. CHEERS!!

10/10 Excellent

peter

Stayed 2 nights in May 2021
Response from Loida S. on May 27, 2021
Hafa Adai Peter . Thank you so much for sharing an excellent rating with us. We look forward to seeing you again soon! We really appreciate your business.

10/10 Excellent

Yuji

Stayed 6 nights in Aug 2020

6/10 Okay

Rlene Santos

Liked: Cleanliness, staff & service, room comfort
Mixed Feelings
I have mixed feelings about my stay at the Century this last time.
Stayed 4 nights in Aug 2019
Response from Loida S. on Sep 20, 2019
Hafa Adai Ms. Steffy, Thank you for bringing this to our attention. As our long time guest, we do value you and appreciate your stay with us. Please let me know your concerns so that we may address it accordingly to serve you better. Hoping to hear from you.

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019
Response from Loida S. on Jul 17, 2019
Hafa Adai! Thank you for taking time in posting a positive review. We will continue to improve to serve you better.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the rooms and the services. I love the fact that there is a restaurant thede
Stayed 2 nights in Jun 2019
Response from Lhoydz on Jun 24, 2019
Thank you for taking time to share your review. We will continue to improve to serve you better. Looking forward to see you again here at Century Hotel

8/10 Good

Alex, Guam

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very close to downtown which was awesome.
Stayed 4 nights in May 2019
Response from Loida on May 21, 2019
Thank you for taking your time in giving Century Hotel a positive review. We will continue to improve to meet your expectation.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Loida on May 21, 2019
Thank you for your time in sending a positive review. Looking forward to serve you more in the future

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
I like yhst it was clean. But the parking was a problem. Had to circle several times to get a parking space.
Stayed 1 night in Dec 2018
Response from Nelson on Dec 18, 2018
Hello from Century Hotel, Thank you that you are happy to stayed in our hotel we will do our best to give you a better assistance in furture reservation.

10/10 Excellent

Restituto Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay at Century Hotel
Nice location and friendly staff. It is also great to learn that we are ok to enter the facilities of Fiesta Hotel when we stay at Century Hotel
Stayed 1 night in Oct 2018
Response from Loida on Oct 17, 2018
Hafa Adai! Thank you for taking the time to leave an awesome feed back. We at Century Hotel value you as a guest and we wanted to ensure your stay is enjoyable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is close to where I was doing business. Shirley's, which has excellent breakfast and fried rice, is located in the same building.
Stayed 1 night in Oct 2018
Response from Loida on Oct 17, 2018
Thank you for taking time to leave great review. We at Century are happy to serve you and value you as our guest

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price for location. Friendly staff. Will visit again.
Stayed 4 nights in Oct 2018
Response from Loida S on Nov 27, 2018
Thank you for your great review. We are pleased that we are able to meet your expectation. Looking forward to welcome you again.

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Housekeeping missed a few pretty important things to keep travelers from writing bad reviews. Maybe double checking the stuff in the toilet and removing the long hair on the white marble counter top in the bathroom is a good start.
Stayed 2 nights in Sep 2018
Response from Loida S on Nov 27, 2018
Hafa Adai! Thank you for reminding us. Will make sure to address this issue.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
a/c in room was lacking power it was barely enuff to keep it almost comfortable
Stayed 2 nights in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Central location
I’ve stayed in this hotel a few times before so I’ve seen nice improvements. It’s location is ideal as it’s close enough drive to where I worked at. The one thing that I don’t appreciate is each afternoon when I go back the bathroom stinks of chlorox so bad I try to eliminate the odor by opening all doors. I mentioned this to receptionist but same day happened the following days. Parking is also an issue as the restaurant clients use same parking space.
Stayed 4 nights in Apr 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Century Hotel, Saipan :-)
The hotel is undergoing renovation, the room we stayed was renovated and very comfortable and clean. The staff were very pleasant and helpful, theres a 24/7 restaurant down stairs which is perfect for the later flights that come in Saipan. Overall 8 out of 10 :-)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to business district
Located on Middle Road in Saipan, within walking distance of the bar and business district in Garapan and the American Memorial Park. The best place to have breakfast is Shirley's which is located off of the lobby in the Century. Be sure to ask for mattress cover if you prefer a softer bed.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very kind and friendly. If I go to Saipan , I will reservate too
Stayed 4 nights in Jan 2018

8/10 Good

Mehdi, Saipan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Century hotel
I enjoyed staying at century Hotel, the rooms are nice and clean, the staff are very friendly and helpful, the location is also good, I recommend this Hotel, and I will go back again.
Stayed 3 nights in Dec 2017

8/10 Good

Arvin

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Minimal service at such a cost, not really recomm
Quiet far from central locations room small view is really bad.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near hot places of garapan
Very nice place to spend a couple of days with free access to Fiesta resort facility.

8/10 Good

CHI WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and nice hotel
Room is big enough, clean, bed is comfortable. The location is in Middlle Road, behind of DFS. near Himawari which is a Japanese restaurant, provide fresh food and a price is reasonable.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Staff members were very friendly and accommodating. Room key and room safe deposit box key is on a large numbered key chain. If lost, anybody can enter the room and steal the items in the safe. Room carpet looked old and very dusty. Shower drain was so slow that water was up to my ankle. Amenity basket had a very old towel lining with lots of hair in it. Should I say more? Good luck if you're planning to stay at this hotel.

8/10 Good

Minki

Liked: Cleanliness, property conditions & facilities, room comfort
Good chocie for couple
Room condition is pretty good and clean. Some lights don't work, but manager fixed it right away. A location is not too bad, far from Garapan about 15m by walk. But offered WiFi is really poor, so we should buy local USIM.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말 잊을수 없는 호텔이였다.
직원이 엄청 친절하고, 객실도 나름 깔끔하고 깨끗했다! 화장실에 물이 좀 약해서 그러치 다른건 다 만족스러웠다. 피에스타호텔 수영장도 무료로 이용할수있고 갠찮았다.

4/10 Poor

Anne, US

The view from my room was horrible
Price was high for type of hotel but it's ok. View was horrible and no elevator. I guess you can't expect much from an island like Saipan. ..
Happy in Saipan, 10/2016