Ratings based on 31 Verified Reviews

3.5 out of 5
75% of guests recommend
3.5 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler from Las Vegas, NV

Posted Jan 29, 2015
Pros: Public beach 50 meters from the hotel.
Cons: The TV should be movable - it wasn't so we had to stand to see the images. The furnishings need to be upgraded.
Staff was pleasant and helpful but rather pushy about cleaning the room while we were still in it.
2 out of 5
by A verified traveler from Atlanta, GA

Don't do it.

Posted Aug 19, 2014
Pros: The pool was fairly nice. That's about it.
Cons: Tear it down and start over.
Location: Fairly close to the airport and a short walk from a nice beach, but most of the stuff to do on the island is in the north.
I think this was a nice place when it was first built (probably by the Japanese before WWII). My impression is that the current owners are just squeezing everything they can out of it, without putting any money into it, before it is totally dead. 1) If you are going to spend the money to get to Saipan, spend a little more for a decent place to stay. 2) Book early so you will have the option of getting in a decent place.
1 out of 5
by A verified traveler from Vancouver, Wa.

A dump

Posted Aug 12, 2014
Pros: Nothing
Cons: The exterior was passable with some cleanup but the rooms need complete remodel.
Location: Good location close to main part of Saipan and close to the beach, has a decent swimming pool.
8/9/14: When we looked at the rooms (which cost as much as the Hyatt) each of us could not stay there. We were not a couple but 2 business associates and we both said the same thing. Additionally there was a worker who had come to fix the air conditioning--wherever that was. Rooms were small, bedding was dingey, though floors may have been cleaned they had what appeared to be years of ground in dirt that wasn't coming out. The beds were old and saggy. We found rooms elsewhere. I have asked for a refund and will only use Expedia again if they work with me on this.
3 out of 5
for Everyone
by A verified traveler

Island Acceptable

Posted Apr 8, 2013
Very dated. Room fixtures were a hodgepodge of fittings. Towels were well used and there were no was cloths. The front sliding door lock was broken, but the operators/owners put common wood doors on the outside of the lanai to access unit. The curtains did not open, as the pull cords were removed and the ends were fastened to the curtain blind rod.
4 out of 5
by Michael from Goldsboro, NC

A very pleasant suprise.

Posted Apr 5, 2013 on Hotels
We elected to extend our Saipan vacation, but had to change hotels due to room availability. We found Chalan Kanoa had room so we gave them a shot. When you pull up to the property, the neighborhood is not the best and we had some initial doubts. They quickly went away. The rooms are basic but very comfortable. We had a two twin beds, which was not preferable but we adjusted. The a/c worked great, bathroom was clean, had a fridge to keep our drinks cold and ESPN...when the tv worked. Our room overlooked the pool which was nice. The hotel is used mostly by divers, as there is a dive shop attached to the property. The restaraunt serves very good food with some very diverse offerings. I listened to our server and tried the Filipino and Asian offerings and loved everthing. Our room came with breakfast and it also was good. They menu prices are extremely reasonable and we found ourselves eating most of our meals here instead of in town. They have a fun Happy Hour at 5pm each day. There is a very secluded beach a short 1 minute walk through a park. During the week we did not see a person on the beach. The staff at Chalan could not have been nicer. They were so friendly and helped us with our tour questions, arranged for a rental car for us, and constantly checked on us to make sure our stay was going well. We are planning a return trip to Saipan and Rota later this year and Chalan Kanoa has just become our hotel of choice. We really enjoyed our stay there.
2 out of 5
by Sylvia from Guam

Only as a last resort!

Posted Feb 25, 2013
Pros: Decent restaurant, very nice staff
Cons: Hotel room very old, not very clean
Location: Close to the airport and right on the beach although not the nicest beach on Saipan
This appears to be a small family run hotel. It is very dated. The restaurant on site was quite good and the pool was nice. The hotel room was very old. It was large but that's about the best thing I can say about it. In the bathroom we had 2 large bath towels, no hand towels or washcloths. The kitchen cabinets were full of sand! TV was small and old but at least it worked and the air conditioner worked quite well once we figured out the remote control. We did not spend a lot of time in the room so it was satisfactory for our stay but I could not believe how expensive it was for what we got. Everywhere else was booked. If you go to Saipan plan way ahead and stay at the Hyatt, Aqua Resort, or even Fiesta.
4 out of 5
by A verified traveler

Posted Feb 20, 2013 on Hotels
Quite, friendly staff, clean rooms. Not bad for the price.Would stay there again.
3 out of 5
by Mason

Decent hotel for the money.

Posted Dec 18, 2012 on Hotels
If you want up-to-date furnishings and exotic views from your room this hotel is NOT for you. It is definitely dated but the rooms were very clean and the beds comfortable. The hotel's location is a bit of a drive from Garapan where most of the dining and shopping areas are. You are a few steps from the beach which really does have the nicest sand I have ever seen. You could snorkel from here but it wouldn't be that great. The staff was very helpful in giving us directions and information about the island, places to see, and which beaches to visit. The breakfasts were delicious. So if you want a comfortable place to stay and not spend a fortune, you will like this hotel.
4 out of 5
by Colm

Nice quiet beach hotel

Posted Oct 1, 2012 on Hotels
Needs updating but if stay hear again even if nothing changed. the food is delicious and cheap, great happy hour, great beach 100 feet away, and the staff was excellent in friendliness, attitude, and service. Great place for the price (pay twice as much in garapan for a place with the same faults), includes breakfast. Not for someone looking for a Marriott experience. Location with respect to shopping, bars stinks, but nothing on the island is more than a 15 minute drive. And you're safe from the seediness of garapan. If I return to Saipan I'll stay here again.
3 out of 5
for Everyone
by Jose from Seoul

Comfort and clean

Posted Sep 24, 2012
Pros: Peaceful
Cons: Bed
Location: Quiet
Peaceful and comfortable, need to upgrade bed.Aaaa Peaceful and comfortable, need to upgrade bed.Aaaa