Nice stay, but not a 5 stars, 3 maximum.
Posted Dec 23, 2013
Visited the Hyatt Regency in Saipan for 4D/3N, overall a good experience, and friendly staff.
That being said, hotel needs to be seriously refreshed and it's star rating to be downgraded 2 notches.
We are frequent travelers and often stay at the Ritz, Conrad or St Regis, and the Hyatt is Not a 5 stars hotel.
The beach is awesome but dirty, only plastic chairs, and no luxury whatsoever.
Lobby is okay but not many people there to help or many of them but none available.
Rooms, though needing a serious refurbishing are okay and offer a nice view.
We had a regency wing room and the complimentary breakfast and cocktails were appreciated, good was diverse and plenty, but low on quality, drinks were okay though and staff was very helpful and warm.
Check in and check out were smooth and fast.
Overall good experience, but once again this is not a 5 stars by any means.