Ratings based on 590 Verified Reviews

4.3 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 17, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

nice hotel close to Sakae

Posted Jul 10, 2017
a large sized hotel close to the city centre. room was very clean. staff were helpful and friendly. within walking distance from Sakae subway station.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 3, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 27, 2017 on Hotels
5 out of 5
by Ravi

Luxury standards at a reasonable price

Posted May 28, 2017 on Hotels
Tomoko the concierge went above and beyond what one would expect
5 out of 5
by Shruti

This traveler left a rating score only Posted May 18, 2017 on Hotels
3 out of 5
by A verified traveler

Comments

Posted May 17, 2017 on Hotels
It's a bit far away from the subway exit than I expected.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Convenient

Posted May 3, 2017
Easy to reach by airport bus, close to subway station and department stores.
3 out of 5
Recommended
for Everyone
by A verified traveler

A OK spacious hotel close to Sakae station

Posted Apr 21, 2017
Pros: Nice and helpful staff Good breakfast buffet Close to Sakae subway Airport limousine bus station right at the doorsteps. Spacious Room Free Wifi
Cons: Signs of wear and tear especially the bathroom Sloppy housekeeping
Location: 5 minutes away from Oasis 21 and Sakae Subway station 5 minutes away from Aichi Pref Arts Center. 10 minutes away from major department stores.
In general, it is a nice hotel with very friendly and helpful staffs. Rooms are spacious for family of 4 with 2 young kids. Sakae subway station (Exit 12) is just 5 minutes walk away and you can walk to major department stores and Oasis 21 within 10 minutes. They've got a Airport limousine bus station right at their doorsteps, which makes it very convenient for travelers with heavy luggage or kids/elderly. Breakfast buffet is very good with nice choices of foods and tastes good. In general, the room is pretty clean. However, it shows signs of wear (especially the bathroom) and a major renovation is obviously due. Housekeeping staffs are a little bit sloppy. They managed to miss refilling the complimentary bottled water every single day and I need to call the front desk for resupply in the evening when I returned. Then, on the second day, they did not change the used glasses and cup and refilling the tea bags. This is something really surprised me with a hotel in this class and price range.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best value for the money in Japan

Posted Apr 10, 2017
Pros: Very nice hotel for great price
For the money, a much better value than the Marriott which is nearly twice the price.