Ratings based on 105 Verified Reviews

3.8 out of 5
75% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 13, 2017
The hotel is a bit old. The front desk staff was nice fast. We had no other encounters with them later on. The pool has a round shape so it's recommended for people who really like to swim, because basically you just can't. Baby's pool was ok. The hotel has access to the beach. But right next to the hotel there are some major constructions so my advise is to book if possible on the other end.
Comment from Hotel Management
Sep 19, 2017 by Haitham, Hotel Management
Dear Sir/Mme, Thank you for sharing your experience of the recent stay at Hilton Salalah and look forward to welcoming you back in the near future. Please feel free to contact me to handle any future booking, rest assured that the team and I will make the utmost to make unforgettable stay. Kindest Regards, Haitham
2 out of 5
by A verified traveler from Dubai

Disappointing

Posted Aug 20, 2017
Pros: Not much
Cons: Needs renovation
Location: The hotel is located near an industrial area and you have view over it.
The hotel is ageing and looks not very well maintained. Nobody to greet you at the restaurant for breakfast: looks like anybody can can come in and out. The pool is small but water is temperature controlled. The room is OK except the bathtub: no water pressure and when you switch from tab to shower, water still runs out from tab. On top of that, could not connect to Internet and nobody was able to fix it. Not worth the price.
Comment from Hotel Management
Sep 19, 2017 by Haitham, Hotel Management
Dear John, First of all, I would like to thank you very much for choosing Hilton Salalah Resort, Sultanate of Oman for your stay and for taking the time to write to us. As we greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standard. In regards to your low rating in some areas and services that haven’t met your expectations which we do apology for, as this certainly not the level of our preeminent service that we are aiming to. The comment is immediately communicated to the concerned department head in order to take the necessary and preventative actions, so that experience will not reoccur in the future. Once again thank you for taking the time to bring your concern to our attention. Hopefully you will allow us to regain your confidence in our service in the near future. Please feel free to contact me personally to get the chance handle your next booking with a word to provide you unforgettable stay that exceeds your expectation . Kindest Regards, Haitham
4 out of 5
by nice hotel from salalh

nice weekends

Posted Jul 9, 2017 on Hotels
i enjoyed during weekend
Comment from Hotel Management
Aug 6, 2017
Dear Sir/Mme, Thank you very much for choosing to stay at Hilton Salalah Resort, Sultanate of Oman and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standard. We are very thankful for your constructive feedback that makes us very proud of our services and our team. Your positive scores about the overall satisfaction have been noted and shared with the team members (it really makes everyone so happy:-) It is only through such comments received from our esteemed guests- like your good self - we can improve our day to day operation and ensure the preeminent services. Looking forward to welcoming you back to Hilton Salalah Resort 'Your Home Away From Home' whilst I will be more than delighted to be in direct contact with you to handle your next visit, rest assured that the team and I will spare no efforts to make it a memorable stay Thanks, Haitham
3 out of 5
Recommended
for Everyone
by A verified traveler from RAK

Spacious room with fine view and near to ocean

Posted Jun 29, 2017
Somewhat remote place, only one resort in that block. Room was spacious, clean. Usual class of amenities in bath room. Limited bottle of complimentary water Good ocean view, big sandy beach but it seems just natural not being managed. Guest-oriented staff Nice egg dish in the breakfast buffet Children-friendly swimming pool
Comment from Hotel Management
Aug 13, 2017 by Haitham, Hotel Management
Dear Amie, Many thanks for sharing your recent stay experience at Hilton Salalah with us! Your constructive feedback is very important for us in order to keep maintaining the highest level of service. Look forward to welcoming you back in the near future. Sincerely, Haitham
4 out of 5
by Tammy

Overall a nice stay with friendly service.

Posted Apr 22, 2017 on Hotels
Staff was super nice but there is major construction going on next door and it overlooks the pool area so for a couple of days relaxing by the pool was accompanied by the rattling of jack hammers. Hotel is not super new, getting a little shabby around the edges, but in general, a decent place. Staff should make sure though that bottled water is replaced in the rooms daily as I generally do not drink tap water on vacation and some days there were be two bottles, some days one, some days none. Having the car rental on site was great and it was easy access. It does have a lovely view of the port so if that kind of thing bothers you, it might not be for you, but HUGE beach.
5 out of 5
by LJUBOMIR

We will come back!!!

Posted Jan 25, 2017 on Hotels
We like the place very much, good location and perfect beach!!!
4 out of 5
by ishrat

Posted Dec 22, 2016 on Hotels
The Hilton is a lovely hotel in a fairly central location to the sights we had planned to visit. The beach and pool area was beautiful. However be aware of the Mosquitos. We also found big black bugs in our room as we were checking out. Rooms are in need of some pest control.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice stay on the beach

Posted Dec 18, 2016
Pros: the location
Cons: more maintenance
Location: the hotel staff helped us in finding a local driver to tour around and it was excellent experience to us
we had great time only for couple of days the food in Al Maha was ordinary food nothing spectacular staff were very friendly
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 8, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2016
I recommend this hotel to anyone who needs to travel to salalah. Because it's very nice and clean however the location also nice in quiet area. In my opinion the hotel needs to make an activity for guests. Like fishing and sea trips. And jet ski, aqua bisicle, kayak boats.