Ratings based on 298 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Porto, Portugal

Not a 4 star Hotel !!!

Posted Oct 10, 2017
Pros: The location.
Cons: Change the 4 stars to 2 stars.
Location: Nice avenue and shops nearby.
I pay for 2 nights 815.40 Usd. This price is usual in a 5 star Hotel...! We were 2 persons. The room was to small, the bed is small also. There was 1 little bottle of shampoo, 1 little bottle of liquid soap and 1 soap. Definitely this was a 2 star "Hostel" not a 4 star Hotel. An advice for Expedia managers: Please confirm with someone of your trust the category of the Hotels. Thank You Manuel Marques / Portugal
2 out of 5
by A verified traveler from Riyadh, Saudi

A rip off

Posted Oct 8, 2017
The hotel cleanliness is low, the bathroom did not have the layout of typical hotel. Towels were very worn out, the bed linens smelled very bad, the reception never answered, there is no iron in the room. There are no slippers/robe or any coffee/tea in room or via room service. This hotel is overpriced for the services and standard that I experienced. It would be ideal for a 3 star rating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lebanon

Cozy Room with an Awesome AC & Very Clean

Posted Aug 30, 2017
Pros: The theme of Hotel is really nice and unique, its really clean and tidy.
Location: Really close to Avenida de America Metro station that connects you to the city.
The theme of Hotel is really nice and unique, its really clean and tidy. The AC in the room is really powerful. The breakfast is good too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel in a nice area.

Posted Jul 1, 2017
Welcoming and helpful staff. Clean and comfortable.
4 out of 5
by A verified traveler

Good stay

Posted Jun 21, 2017 on Hotels
Good, functional hotel. The art on the bedroom wall made it slightly more interesting. Good location in terms of getting into central Madrid and to the airport.
5 out of 5
by robert

Unique Madrid Boutique Hotel

Posted May 23, 2017 on Hotels
Great location and nice rooms. Off-site parking (only type available) was close by but a bit of an issue in exiting. The hotel failed to review the process, there was no parking attendant available and the process to pay and exit was very convoluted. The hotel had no information available on area events.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 5, 2017 on Hotels
5 out of 5
by JORGE

Posted May 1, 2017 on Hotels
excellent
4 out of 5
by Miguel

Great value

Posted Apr 19, 2017 on Hotels
Visiting Madrid for 9 days for a family gathering
5 out of 5
by A verified traveler

Clean and comfortable hotel

Posted Dec 4, 2016 on Hotels
The stay was comfortable. No complaints