Ratings based on 26 Verified Reviews

3.5 out of 5
86% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by Norma

This traveler left a rating score only Posted Jul 17, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from San Juan

Good Value!

Posted Jul 7, 2017
Good neighborhood apart from the big crowds. Good cuisine nearby. Breakfast quite good also.
4 out of 5
Recommended
for Everyone
by A verified traveler

conveniently placed for all the main attractions

Posted Jul 5, 2017
I can speak fairly passable Spanish. The hotel introductory booklet mentioned the facility of keeping the room till 3 pm if available but did not mention a charge. As our return flight was at nearly 7 pm we enquired at the desk and found there was a charge and I understood it to be 10 Euros until 3 pm and 40 Euros until 4 pm. If I am uncertain I repeat what I have understood in Spanish. There was no misunderstanding. In the event the charge was 10 Euros per hour and our bill including some bar drinks showed 30 euros instead of 10 euros for the extended use of the room. Had this been clear we would have checked out at noon. There was no negotiation and we felt quite aggrieved that a very comfortable stay had ended in this way.Our extended stay hardly cost the hotel anything. We were not disputing a charge where something tangible like a meal was queried and a modest reduction would have been accepted gracefully .
2 out of 5
by A verified traveler from New York

Very Old Hotel

Posted Jun 10, 2017
The rooms are very different of the photos. Is a very Old hotel with no one to help with your luggage and a lot of stairs. Yo have to climb stairs to go to the elevador algo. Room was very dark. Not window. And You have to cross a patio. Shower imposible. And air condition didnt cool enough. to expensive only for the address. Breakfast expensive also. And wi fi didnt work!!!!!
4 out of 5
by Jose

Posted May 22, 2017 on Hotels
Great hotel but need to change all carpets and elevators
4 out of 5
by A verified traveler

Great price and amazing location

Posted May 5, 2017 on Hotels
Amazing location! Needs some renovations
4 out of 5
by A verified traveler

Posted May 1, 2017 on Hotels
This is our favourite hotel in Madrid where we always stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2017
Cons: Renovation
Location: Nice restaurants. Good shopping
Good location! Good shopping, next t o Serrano St.
4 out of 5
by jean

Great but aircon did not work

Posted Apr 17, 2017 on Hotels
The hotel was in an ideal spot and was well run. Rooms were clean and tidy. It's a pity the aircon was not working. Room temp was upwards of 30 degrees!
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location. In the Salamanca area.

Posted Apr 14, 2017
Very noisy at night. Dated. Needs some renovation.