Ratings based on 35 Verified Reviews

4.4 out of 5
70% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic staff. Great location!

Posted Oct 11, 2017
Very happy to stay in this hotel. Great location, beautiful views from rooftop.
Comment from Hotel Management
Nov 8, 2017 by Sales Manager, Hotel Management
Dear cliente, Thank you very much for your comments. We hope to see you next time in H10 Puerta de Alcalá hotel. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Aug 19, 2017
Really nice hotel, modern and clean. Staff friendly and helpful. Roof bar and pool were really good for views of the skyline of the city. Close to the park which is great for walking through with plenty to see and do in there. Overall, great experience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 29, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

lovely hotel.

Posted Jul 26, 2017
Pros: everthing
lovely hotel, we had great time food lovely the only down side was it was a bit too far from the centre
4 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Nice but could be better...

Posted Jul 25, 2017
Lovely hotel, reasonably central but let down by staff who are not overly friendly and extortionate prices for food and beverage.
4 out of 5
by Catherine

Posted Jul 15, 2017 on Hotels
The hotel was modern and clean. It was in a great location close to the park which was great for running in the morning as it was beautiful and very safe as there were always a lot of other people around. It was close enough to the major tourist attractions if you wanted to walk in to them but also very close to metro stations which made it easy to get to the further away ones and also the main train station. Spacious rooms and a modern bathroom.
5 out of 5
by A verified traveler

Relax in the city

Posted Jun 19, 2017 on Hotels
Relaxed atmosphere, nicely renovated, great roof terrace
5 out of 5
by Agustin

Excellent place to stay!

Posted Jun 15, 2017 on Hotels
The hotel is located in one of the best areas of Madrid, across from the Retiro and a 10 minute walk from the Cibeles and the Prado and Thyssen museums. The staff is friendly and helpful and the facilities have been recently renovated. An outstanding roof terrace with a great view of Madrid, a bar, a sunning area and a mini swimming pool complements the offer.
5 out of 5
Recommended
for Everyone
by A verified traveler from Havant

Madrid Magic

Posted Apr 15, 2017
Pros: Good location,loved the roof terrace,amazing views
Cons: Menu could be improved with a greater selection
Location: Handy for the Wink Centre and Ed Sheeran concert
Fantastic few days in a fantastic city,convenient for the Ed Sheeran concert at the Wink Centre.Take the travel bus so much to see !
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Would consider using again

Posted Mar 15, 2017
Pros: location and rooftop
Cons: English classes for some of the front desk staff
Location: fantastic location - downtown Madrid
The hotel has a fantastic location and amazing rooftop views. The room was always clean. The front desk helpfulness and English knowledge was a bit tricky, but we made it work.