Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great location, quiet and close to all you need se

Posted Jul 15, 2016
AC needs more power to make the room more comfortable
Comment from Hotel Management
Jul 17, 2016 by Leonardo Barbosa, Front Desk, Hotel Management
Thank you very much for your rating. We hope you had a good stay with us and hope to welcome you back in the future.
5 out of 5
by A verified traveler from sanrigo chile

Un gran hotel

Posted Jun 17, 2016
Pros: Todo
Cons: La carta menú del restaurant
Ubicado en un antiguo convento pero con las comodidades del siglo XXI Personal amable y habitaciones luminosas y de buen tamaño
Comment from Hotel Management
Jul 6, 2016 by Hotel Hospes Palacio de San Esteban, Hotel Management
Muchas gracias por su valoración. Nos alegramos de que haya disfrutado de estar con nosotros y esperamos volver a recibirle en su próximo viaje a Salamanca.
4 out of 5
by A verified traveler

understated elegance

Posted Apr 13, 2016
Pros: location so good, travelled by bus from madrid-25min walk to bus station-fab journey past avila n sierra guadarama.
Cons: didnt eat at the hotel as it seemed v expensive, only one sachet of coffee n milk provided in bedroom for 3 people. also breakfast £17 euros prebookd
Location: right nxt to san esteban church n well worth a visit. scaae coeli fantastic views town centre 2 mins walk,
perfect location nxt to church of st. esteban n town centre without the noise, hustle bustle. window shutters open onto a tuscan like landscape overlooking a courtyard n poplar trees. hairdryer n toiletries supplied n very clean.
Comment from Hotel Management
May 5, 2016 by Leonardo Barbosa, Front Desk, Hotel Management
Thank you very much for your rating. We are happy to know that you have enjoyed your stay with us and hope to see you again on your next visit to Salamanca.
5 out of 5
by Philip from Port Ludlow, WA USA

Outstanding Hotel

Posted Mar 19, 2016 on Hotels
Spacious room, great bathroom, and easy parking.
Comment from Hotel Management
Jul 9, 2016 by palacio, Hotel Management
Thank you very much for your rating. We are glad to know that you have had an outstanding stay with us and hope to see you again on your next visit to Salamanca.
4 out of 5
by Graham from St Mawgan, Cornwall UK

The Talling's view!

Posted Feb 22, 2016 on Hotels
Sadly we were only passing through Salamanca.
Comment from Hotel Management
Jul 9, 2016 by palacio, Hotel Management
Thank you very much for your rating. We are happy to know that you have enjoyed your stay with us and hope to see you again on your next visit to Salamanca.
5 out of 5
by A verified traveler from The Woodlands, Texas

Charming boutique hotel with incredible service

Posted Nov 30, 2015
I had high expectations for this hotel and it more than met my expectations. Favorite hotel I have ever stayed at in the world. Loved the staff especially Isabel who was incredibly kind and helpful every day. She is a true gem with a kind heart. David in the restaurant El Monje, Paulino at front desk and loved Luis in dining as well. The restaurant was excellent for dinner and the breakfast was more than worth the money. If you want a truly Spanish experience and love historic hotels with the best service in beautiful room you can not do better then here. We will stay here again and there is no where else in all of Castille y Leon I would choose to stay. We chose to stay in Salamanca because of Palacio San Esteban and the city was beautiful as were the people.
Comment from Hotel Management
Jan 21, 2016 by FRAN (DPTO.RECEPCION), Hotel Management
Thanks you for your valoration about the hotel Hospes Palacio de San Esteban. We are really happy to know that you had a nice stay with us and consider your opinion to improve our service. We hope to welcome you back again in your next visit to Salamanca
5 out of 5
by A verified traveler from California

Very high quality hotel

Posted Nov 16, 2015
Pros: It was clean, well-located, had beautiful facilities, and served an excellent breakfast.
Location: The location is great for anything relating to the university or the center of town.
This is an impressive hotel and I recommend it without hesitation if you are going to be staying in Salamanca. It is clean and beautifully renovated. The breakfast / dining area is huge compared to the rest of the hotel and the breakfast buffet was excellent. The location is top notch, a short walk from the university and the other points of interest in the center of the city. There was an attempt to upsell to a better room but I was very happy with the standard room.
Comment from Hotel Management
Nov 19, 2015 by Front Desk, Hotel Management
Thank you very much for the kind review. We are happy to have delivered a outstanding stay for you in our hotel and hope to see you again on your next visit to Salamanca.
4 out of 5
by Sylvia from Madrid

Posted Nov 13, 2015 on Hotels
Estancia agradable en un marco incomparable
Comment from Hotel Management
Jan 23, 2016 by palacio, Hotel Management
Muchísimas gracias por la valoración. Nos alegramos de que haya disfrutado de su estancia con nosotros y esperamos que nos vuelva a elegir para su próximo viaje a Salamanca.
5 out of 5
by Daniel from Madrid

Posted Nov 5, 2015 on Hotels
Excelente hotel en un antiguo convento restaurado, al lado del centro de Salamanca y con un personal muy atento y servicial. Repitiría sin lugar de dudas
Comment from Hotel Management
Jan 23, 2016 by palacio, Hotel Management
Muchísimas gracias por la valoración. Nos alegramos mucho de que le haya gustado como fue restaurado y adaptado convento. Esperamos que nos vuelvan a elegir para su próximo viaje.
3 out of 5
by DIDIER from TOULOUSE

ETABLISSEMENT DECEVANT

Posted Oct 29, 2015 on Hotels
Déception en entrant dans la chambre : tapis usé, plancher qui s'enfonce devant le dressing, radiateur salle de bains rouillé, traces de moisissures dans le joint de la paroi de douche, pas de coffre fort. Parking extérieur payant. Petit déjeuner minimaliste : il faut couper le pain soi même, pas de choix de thé (celui proposé est horriblement mauvais, peu de choix de fruits et de pains, pas de yaourts). Pas de peignoir ni de pantoufles comme prévu dans le descriptif. Est ce le sort réservé aux clients passant par HOTEL.COM ? (cet établissement ne mérite pas 5 étoiles, malgré la beauté du site et des salles communes)
Comment from Hotel Management
Jan 23, 2016 by palacio, Hotel Management
Merci beaucoup pour votre valoration. Votre commentaire est trés utile pour améliorer l'hotel. Nous esperons que vous avait eu un bon séjour dans Salamanca esperons de vous revoir dans votre prochaine voyage avec un mieux service.