Ratings based on 299 Verified Reviews

4.7 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2017
Awesome apartment. Lot of space and clean. Well furnished.
Comment from Hotel Management
Jan 2, 2018 by Mundi, Hotel Management
Thank you for your feedback! Happy New Year!
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Great location and cozy place

Posted Dec 27, 2017
Very nice hotel with a great location; room was perfectly comfortable and the people of the hotel were helpful and friendly
Comment from Hotel Management
Dec 27, 2017 by Mundi, Hotel Management
Thank you for your feedback!! We look forward to welcome you back soon Happy New Year!
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Posted Dec 14, 2017
Great place at a great price. Well situated in the city, rooms were of high quality and staff were very helpful. Highly recommended.
Comment from Hotel Management
Dec 14, 2017 by Mundi, Hotel Management
Thanks Ryan for your feedbak, Highly appreciated! We look forward to welcome you back soon Merry Christmas!
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Excellent size and location

Posted Nov 27, 2017
Excellent location, helpful staff, the size of the flats are very spacious, it's like having your own flat in Madrid
Comment from Hotel Management
Nov 28, 2017 by Mundi, Hotel Management
Thanks Maximiliano A pleasure to take great care of you ! We look forward to welcome you back soon Warm regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location in the city

Posted Nov 16, 2017
Pros: Location location location.
Location: All of Madrid’s tourist attractions are within easy walking distance. Great restaurants located nearby.
We had a great stay in the Luxury Suites, staff, location and room were all excellent. I have no problem recommending staying here, and will be definitely staying here again
Comment from Hotel Management
Nov 18, 2017 by Mundi, Hotel Management
Thank you very much for your feedback and for the recommendation! We look forward to welcome you back in the very near future
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 9, 2017
Beautiful Hotel and great location, convenient to everything. We would recommend this hotel.
Comment from Hotel Management
Nov 12, 2017 by Mundi, Hotel Management
Thank you very much for your recommendation. We look forward to welcome you back in the very near future. Warm regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

Madrid Vacation

Posted Nov 1, 2017
Pros: Location, Staff and cleanliness
Cons: Parking.. You get a deal of 7% off at Serrano public garage but still very pricey (downtown Madrid)
Location: Close to everything. MAX 30 min Stroll to far side of City center (Egyptian tomb) but minutes to Restiro park, El Prado, etc.
ABSOLUTELY the best place for Madrid. May need GPS to find since it is on a main street. Go to parking at Serrano or find street parking just behind the hotel then check in. EXCELLENT friendly, professional and knowledgeable Staff (Fernando) who made our stay absolutely wonderful. EXCELLENT location just steps await from El Prado, The Restiro park, and Salamanca area. A Good walk to the other tourist venues but well worth the stroll. Clean suites with kitchen and sitting area. I will return to this Hotel in a heartbeat.
Comment from Hotel Management
Nov 3, 2017 by Mundi, Hotel Management
Thank you very much for your feedback! It is a pleasure to know that you have enjoyed so much your recent stay with us and the beautiful surroundings. We look forward to welcome you back any time in the very near future Warm regards
5 out of 5
by A verified traveler

Posted Oct 30, 2017 on Hotels
Comment from Hotel Management
Nov 1, 2017 by General Manager, Hotel Management
thank you for your feedback!
5 out of 5
by Adriana

Posted Oct 24, 2017 on Hotels
Comment from Hotel Management
Nov 1, 2017 by General Manager, Hotel Management
Gracias Adriana por su valoración
5 out of 5
by A verified traveler

Excellent stay in great location

Posted Oct 20, 2017 on Hotels
The Luxury Suites provide high quality, excellent accommodation in a stunning locations in Madrid. They are located right by the stunning Plaza de Cibeles, across from grand buildings, and close to the Porte de Alcalá and the Buen Retiro Park. The photo opportunities from this location are all postcard worthy, and it is a lovely area to walk around, with good cafes, bars and restaurants. The Gran Via, Museum district and centre of the tourist areas are all within walking distance. The rooms are very large and well-equipped. The two-bedroom apartment had two well-sized bedrooms, each with their own large bathroom, with shower over a bath, toilet and bidet. There was also a large lounge/dining room (with a sofa bed) and a reasonably sized kitchen with dishwasher and washing machine. The airconditioning worked well, as well as all of the appliances. This was a great apartment with plenty of space. The bedroom/bathroom spaces had separate entrance doors, so friends or family could easily have their own, private space. The apartment seems to have been recently renovated, with floor boards throughout, so this stay was one of the best stays I have had in Europe, and much better than most hotels. I will definitely be back and highly recommend the Luxury Suites apartments.
Comment from Hotel Management
Oct 25, 2017 by General Manager, Hotel Management
Thank you very much for sharing your experience. It is nice to hear that you enjoyed so much your recent stay with us and the beautiful surroundings! We highly appreciate your recommendation and we look forward to welcoming you back in the very near future. Warm regards