Ratings based on 208 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2017
Pros: Location of the hotel to most of the sights of Salamanca and restaurants.
Excellent location. Staff welcoming after early morning arrival on the train from Coimbra even though check in finishing at midnight. Room very comfortable with a great view of the Cathedral. Would certainly recommend this hotel.
Comment from Hotel Management
Jun 29, 2017 by Remedios Madrid , Hotel Management
Dear Guest, Thank you very much for taking the time to share your opinion with us and the users of Expedia. We are delighted to hear you had a wonderful stay, and to hear our service and our location meet your expectations. We look forward to welcoming you again soon. Warm regards,
2 out of 5
by A verified traveler from Fort Lauderdale

Not what I expected

Posted Jun 5, 2017
Pros: Location
Cons: Services, and breakfast
Location: Right in the middle of the old city
The hotel is very nicely located but there is not service when you arrive. You have to park yur own car and carry your bags. The rooms are ok on the small size but clean. Would not stay there again. Breakfast was not very good.
Comment from Hotel Management
Jun 24, 2017 by Remedios Madrid (General Manager), Hotel Management
Dear guest, We would like apologize for your unsatisfactory experience in our hotel. We take into account your comments to impove and create better experiencies in the future for the rest of guests. We´d wish to see you again in future times
5 out of 5
Recommended
for Everyone
by A verified traveler from santa fe, NM

Nh group is great

Posted May 23, 2017
Rooms excellent! Staff great with local stuff but limited to their resident hotel. They Need to know and promote and assist with other NH location bookings or more information
Comment from Hotel Management
Jun 19, 2017 by Remedos Madrid, Hotel Management
Dear guest, Thank you very much for your feedback. We are delighted to know you enjoyed your stay with us and we met your expectations. We take into account your comments about improving our service. We look forward to seeing in future times. Remedios Madrid General Manager
4 out of 5
by A verified traveler

Posted Apr 23, 2017 on Hotels
Room in 2nd floor (201) is quite dark, balcony wall is about 1.5m. 1st floor has normal window and balcony.
5 out of 5
by A verified traveler

Posted Apr 22, 2017 on Hotels
Loved this hotel! Very nice and in a great location! The people at the front desk were wonderful!
Comment from Hotel Management
Apr 25, 2017
Dear Guest, Thank you very much for your nice comment, as well as for dedicating your time to write it. We are delighted to read that you enjoyed your stay with us especially our location. We are looking forward to welcome you back
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Location and Charm

Posted Jan 12, 2017
Great hotel, well appointed. Location was perfect: within the old city, walking distance to everything, but at a lovely quiet end of the town.
5 out of 5
by A verified traveler

Just great

Posted Jan 3, 2017 on Hotels
Friendly staff, great value and well located.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Great Hotel - really comfortable.

Posted Nov 9, 2016
Pros: Super location in a comfortable hotel. Modern, large, very clean and appointed rooms and super breakfast. Pleasant staff.
Cons: No complaints at all. Breakfast was very good- even eggs made to order.
Location: Next to the Cathedral and three blocks from the Nuevo Plaza. Lots of resturants to choose from.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Juan Puerto Rico

nice hotel, good service

Posted Nov 7, 2016
Pros: location
the city of Salamanca is very nice, good food. The city of SALAMANCA is beautiful at night
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 5, 2016 on Hotels