Ratings based on 1,556 Verified Reviews

4.5 out of 5
75% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from London

Posted Aug 22, 2019
Typical big Novotel. Good breakfast. Worth going to the bar / small pool area on the rooftop. Disappointed with the room (superior suite). Chose it specifically because the pictures show an L-shape configuration which was appealing because it meant the kids' sofa bed would be somewhat separate from the main bed. Alas, the pictures used are for corner rooms only. What we got was a more standard configuration with the sofa bed very close to the main bed. Anyway - you live and learn ...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 18, 2019
4 out of 5
by A verified traveler from London

Posted Aug 18, 2019
++ Great location, near 2 metro stations, 15mins from airport, spacious, very good breakfast buffet, super roof terrace and pool, reasonably priced, rooms spacious and beds etc comfortable, free water supplied each day, small but good gym, plenty of lifts, easy check in & out, all staff are very kind, helpful and accommodating. We stayed with our 3 teenage children who also very much appreciated the hotel. - Roof terrace can do with a few more cooling fans as some guests hogged them and refused to share with others. Drinks a little over priced (eg beer and lemonade identically priced) Cleaners cleaned some bits but bathroom had stained throughout that clearly weren’t being touched by them. Some black mould, not expected that at this hotel. Rest of the room cleaned well. Overall a really good experience and would definitely like to stay here again. We had friends over from Madrid who hadn’t visited before and who will now bring clients there & recommend it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 18, 2019
5 out of 5
by A verified traveler

Posted Aug 17, 2019
Good setting pretty close to main areas. Close to hop on hop off bus about 10 min walk.
5 out of 5
by A verified traveler from New York

Posted Aug 14, 2019
I loved the location of this hotel, the staff was friendly and the food is great at the restaurant. Breakfast was one of the best I have found. the rooftop pool and lounging area was nice and very convenient to cool off during this hot summer.
5 out of 5
by A verified traveler

Posted Aug 12, 2019
Best hotel I’ve ever stayed in 40+ years.my wife and 2 kids were extremely happy. Very contemporary and immaculate, service was amazing. Also the services were all superb
5 out of 5
by A verified traveler

Posted Aug 10, 2019
Good location and pool was an added bonus as it was extremely hot
5 out of 5
by A verified traveler

Posted Aug 8, 2019
The rooftop pool and lounge were a great place to relax after sightseeing!
5 out of 5
by A verified traveler from Santiago Chile

Posted Aug 7, 2019
Good location, easy parking and great room size. Staff super friendly. Great hotel for families.