Ratings based on 454 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Business Trip

Posted Nov 14, 2017
This was a perfect hotel for my business trip as my office is just across the road. The staff are great and very helpful in every way. Public transport is very close and easy to use so the location is good for shopping, eating, drinking etc. Subsidised parking is next door and easy to use. Will stay again.
Comment from Hotel Management
Dec 4, 2017 by isabel, Hotel Management
Dear Guest Thank you for your time and for sharing your expirience with the other users We are glad that you enjoyed your stay with us and we hope too see you again in your next visit to our city. Thanks and best regards Isabel R.
4 out of 5
Recommended
for Everyone
by A verified traveler from Great Britain

Well located for shopping and nice restaurants .

Posted Oct 15, 2017
Very enjoyable visit to Madrid seen every thing we wanted to see , if we missed anything I can see another visit in the near future .
Comment from Hotel Management
Oct 18, 2017 by Isabel R. , Hotel Management
Dear Martin Thank you for your time and for your kind comments. We are glad that you enjoyed your stay with us and we hope to see you son again in your next visit. Thanks and best regards Isabel R,
3 out of 5
by A verified traveler from Argentina

Nice hotel very good for the price

Posted Sep 24, 2017
Pros: Staff, TV, GREAT LOCATIONñ
Cons: BATHROOM PRIVACY
Location: Great great location
Everything is excellent but the bathroom privacy is lost
Comment from Hotel Management
Oct 3, 2017 by Isabel R. , Hotel Management
Dear Norberto Thanks you for your time. Sorry about the privacy in the bathrooms. We hope too see you again in your next visit . Thanks and best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2017
Overall very nice and comfortable. The bathroom without door shower was the only negative. Water splashed all over the floor and toilet while taking a shower
Comment from Hotel Management
Oct 3, 2017 by iSABEL r., Hotel Management
Dear guest. Thank you for your time and for sharing your experience with us and with the rest of the users. We are glad that you enjoyed your stay with us and we hope to be able to welcome you again on your next visit to get 100% of your satisfaction. Yours sincerely. Isabel R.
5 out of 5
by A verified traveler

Fab couple of days

Posted Sep 6, 2017 on Hotels
Great location and lovely hotel
Comment from Hotel Management
Oct 3, 2017 by Eva Garcia, Hotel Management
Dear Guest Thank you for your time and for your comments. We are glad that you enjoyed your stay with us and we hope too see you again in your next visit. Thanks and best regrds Isabel r.
5 out of 5
by Faith

A great stayp

Posted Sep 2, 2017 on Hotels
A wonderful location and quiet clean room. A fabulous breakfast
Comment from Hotel Management
Sep 4, 2017 by Eva Garcia, Hotel Management
Dear Faith Thank you for your time and for your kind comments. We are glad that you enjoyed your stay with us and we hope to see you again in your next visit. Regards Isabel R.
5 out of 5
by Agustin

Posted Aug 22, 2017 on Hotels
Comment from Hotel Management
Sep 1, 2017 by Eva Garcia, Hotel Management
Estimado Agustin Gracias por su tiempo y por la alta puntuación concedida. Nos alegra que disfrutara tanto de su estancia con nosotros y esperamos poder volver a recibirle en su próxima visita a Madrid. Reciba un cordial saludo. Isabel R.
5 out of 5
by Jonathan

Posted Aug 21, 2017 on Hotels
Comment from Hotel Management
Aug 23, 2017 by Eva Garcia, Hotel Management
Estimado Jonathan Gracias por su tiempo y por la alta puntuación concedida. Nos alegra que disfrutara tanto de su estancia y esperamos poder volver a recibirles en su próxima visita a Madrid. Reciba un cordial saludo. Isabel R.
5 out of 5
by Paul

Posted Aug 15, 2017 on Hotels
Comment from Hotel Management
Aug 18, 2017 by Eva Garcia, Hotel Management
Estimado Paul Gracias por su tiempo y por la alta puntuación concedida. Nos alegra que disfrutara de su estancia con nosotros. Esperamos poder volver a recibirle en su próxima visita a nuestra ciudad. Reciba un cordial saludo. Isabel R.
4 out of 5
by fernando

Posted Jul 30, 2017 on Hotels
Comment from Hotel Management
Aug 1, 2017 by Eva Garcia, Hotel Management
Estimado Fernando Gracias por compartir su experiencia con nosotros y con el resto de los usuarios. Nos alegra que la estancia fuera de su agrado y esperamos poder volver a recibirle en su próxima visita a nuestra ciudad Reciba un cordial saludo. Isabel R.