Ratings based on 725 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from guayaquil

Nice location , too noise

Posted Apr 21, 2018
The hotel it’s ok , you can take some minutes for the check out. Have a really good location, The only think I didn’t like it was the sounds of the other doors. Rest
4 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Nice hotel in city center

Posted Apr 16, 2018
This hotel is very well situated in the middle of the city close to shops, museums, restaurants and parks. Really recommended. The only problem was it was a little loud since its the city center, but other than this the hotel is very cute and filled with details.
5 out of 5
Recommended
for Everyone
by A verified traveler from los ángeles

nice hotel

Posted Mar 27, 2018
very nice hotel 5 stars they let us checked in early so clean, staff very friendly and kind
3 out of 5
by A verified traveler from Miami

Only very good location

Posted Feb 21, 2018
The location is great. The front desk and management are very good. Rooms and bathrooms in very bad condition. Cleaning staff is terribly bad. They don’t clean. Not a great experience!
4 out of 5
Recommended
for Everyone
by A verified traveler from Farmington Hills, MI

Posted Feb 4, 2018
Pros: Room cleanliness, good breakfast, good amenities
Cons: Room felt a little stuffy. I don't know if it was the ventilation but I was able to open the window a little bit and air it out.
The hotel is located in a nice area not central but has a metro station close by. The room was really tidy and had a nice decor. The breakfast was definitely great, very traditional and good options. Overall, the experience was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Caracas, Venezuela

Great hotel, supperb location.

Posted Jan 31, 2018
Great staff, super clean room, marvelous location. Good treat!!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 9, 2018 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Location, helpful staff, good rooms

Posted Jan 7, 2018
Pros: As above
Cons: Very good hotel
Location: Corte Ingles, Torrijos Market, Pharmacy 24 h ,,
Excellent staff...bathrooms without good ventilation but ok , clean
1 out of 5
by A verified traveler from Miami, USA

Terrible experience

Posted Jan 3, 2018
Pros: Nothing
Cons: everything has to be improve
Front desk employees do not know how to take care of customers, they are careless and aggressive. Their attitude is not what you expect in a 4 stars hotel. We had 2 rooms, both where disgusting, sheets and towels look terrible, and no control of air condition or heat in the rooms, it is a master control. We were sweating the whole night. Vinci Soma got their 4 stars in a Lottery Worst experience ever!
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel, close to shops and transport.

Posted Dec 21, 2017
The hotel is in a centric and very nice part of Madrid, wirh Restaurants, bars and shops all around. The room was clean and comfortable. Three is also a good gym.