Ratings based on 945 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from panama

Good location

Posted Oct 21, 2017
It has not details like complimentary water, night candies and we suffer with air cond
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 10, 2017
This is a beautiful hotel in a wonderful area. My only regret is that we weren't able to stay longer to enjoy all of the amenities.
Comment from Hotel Management
Oct 17, 2017 by Carlos Sánchez, Hotel Management
Dear Guest, Thank you very much for your lovely review. We are happy to read that you enjoyed all the hotel services and it´s location. We are looking forward to welcoming you son in the hotel. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

Perfect 40th Anniversary

Posted Oct 7, 2017
We were greeted by the Guest Services person who asked if there was any special reason for the stay. We told her it was our 40th anniversary. We were greeted with a bottle of champagne on the evening of our anniversary. What a nice touch.
Comment from Hotel Management
Oct 17, 2017 by Carlos Sánchez, Hotel Management
Dear Andy, We are glad you enjoyed your stay with us in such a special moment like a birthday. We will be happy to welcome you back soon. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from manchester

Lovel hotel

Posted Sep 29, 2017
Lovely hotel with a slightly old fashioned feel. We had a room on the Wellington club floor, it had the most enormous bed I've ever slept in, which was very comfy. Our teenage daughter had a separate area adjoining our room with a very comfortable sofa bed, it was nice for her to have a little privacy and space. The breakfast included was fabulous with a huge selection of hot and cold food constantly being replenished. The only negative thing was the pool. It was unheated and absolutely freezing a wetsuit would have been needed to bravery those chilly waters even the jacuzzi next to the pool was only tepid, a disappointment after a hot days sightseeing.
Comment from Hotel Management
Oct 17, 2017 by Carlos Sánchez, Hotel Management
Dear Maisie, Thank you very much for sharing your experiences about your recent stay at the Wellington Hotel in Expedia. We are pleased to have met your expectations and that you liked the Hotel. We are sorry for the inconvenienced with swimming the pool. We are honoured to welcome you again the next time you visit Madrid. Best regards
4 out of 5
by A verified traveler from Santiago

Very good situation near good restorans

Posted Sep 28, 2017
The rooms are very small and the air condition noisy.Exelent amenities.
Comment from Hotel Management
Oct 17, 2017 by Carlos Sánchez, Hotel Management
Dear Fernando, Thank you so much for your comments. Regarding to your review about the rooms and air condition, we are sorry for the inconvenience caused. We look forward to welcome you again in a near future. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 26, 2017
Pros: Exclusive location, tourist bus stop out front, close to upmarket boutiques & restaurants, walk to park el Retiro & Prado.
Executive lounge outstanding, well worth paying for the privilege.
Comment from Hotel Management
Oct 17, 2017 by Carlos Sánchez, Hotel Management
Dear Guest, We are very pleased with your nice comment. Thank you for having taken some of your valuable time to send us your positive and complete feedback about our location. Looking forward to welcoming you in a nearest future. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Switzerland

Nice hotel, good location

Posted Sep 25, 2017
Pros: Location, service
Nice hotel, very well located. Service was excellent, but I found the price to be too high when compared against previous stays at the same property.
Comment from Hotel Management
Oct 17, 2017 by Carlos Sánchez, Hotel Management
Dear AA, I would like to thank you for having chosen the Wellington Hotel for your recent visit to Madrid. We are delighted to read that you have enjoyed your stay. Look forward to welcome you back in the near future. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Comfortable hotel in a upmarket area

Posted Sep 24, 2017
Pros: Cleanliness, efficiency, location, professionalism of staff.
Cons: Coffee/tea facilities being provided in room.
Location: Excellent location. Metro nearby. Can walk to centre in 15 minutes - lots to look at on the way. Near Retiro park , which is well worth visiting.
We stayed at the Wellington for a week and had a very comfortable stay. Its location is very convenient for the Metro, for walking into the centre of Madrid. We enjoyed visiting Retiro park which is a 10 minute walk from the hotel . The hotel itself is very clean and beautifully maintained. The staff are very helpful and well trained. I would be happy to stay there again.
Comment from Hotel Management
Oct 17, 2017 by Carlos Sánchez, Hotel Management
Dear Anne, Thank you very much for such a great review. We appreciate your nice feedback. We are so glad to see that you had a most enjoyable stay. We look forward to welcoming you back, Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakland, CA

Beautiful hotel in a very swank part of town

Posted Sep 24, 2017
Pros: Such a beautiful facility very well maintained with so much history.
Cons: Nothing to improve.
Location: This is a very upscale part of Madrid. Quiet. Close to all manner of transportation, parks, major museums, commercial districts.
The only downside of this hotel is that they don't have breakfast. Otherwise, I think the Duke of Wellington would have been very happy here. We certainly were. The hotel is in a very upscale part of Madrid but very close in. Short walk to Madrid's central park, slightly longer walk to the Prado and the more populous sections. The HopOn/HopOff bus route #1 stops right in front of the hotel. Found the staff to be very helpful. Don't miss the rooftop restaurant and bar. There are excellent restaurants blocks from the hotel.
Comment from Hotel Management
Oct 17, 2017 by Carlos Sánchez, Hotel Management
Dear Peter, Thank you so much for reviewing your recent Wellington experience and for you trust on us. We are very glad you loved your stay at the Wellington Hotel and it is great to hear that you enjoyed the facilities. We look forward to welcoming you back, Best regards,
4 out of 5
by A verified traveler

Classic hotel located near city center and major p

Posted Sep 21, 2017
Good experience. Hotel staff great. Hotel older but very well maintained and location very good. Prefer staying in more modern hotel.
Comment from Hotel Management
Oct 17, 2017 by Carlos Sánchez, Hotel Management
Dear Guest, Thank you for sharing your experience with us. We will ensure that your feedback is shared with our team. We look forward to welcoming you back, Kind regards,