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Reviews of The Golden Crown Hotel & Spa, Colva

4 out of 5
The Golden Crown Hotel & Spa, Colva
Beach Road, 4th Ward, Salcette, Colva, Goa

Reviews

6.8
Rating 10 - Excellent. 10 out of 64 reviews" "
Rating 8 - Good. 27 out of 64 reviews" "
Rating 6 - Okay. 11 out of 64 reviews" "
Rating 4 - Poor. 7 out of 64 reviews" "
Rating 2 - Terrible. 9 out of 64 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Not the best hotel needs updating as the rooms were tatty and well used ,most staff were pleasant, , more russian tourists then English in the hotel
Stayed 12 nights in Jan 2019

2/10 Terrible

Sturczer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed hotel
The entire hotel is moldy. The morning breakfast is por and not good quality's food. The room have low standard and the staff are not so energetic to help you or support your needs. I have booked a room for 3 nights and after the first night my eyes and face have been affected by the moldy in the rooms. So please take this hotel out from your sistem. Is worst than hotel.
Stayed 3 nights in Jan 2019

6/10 Okay

Denise

Liked: Cleanliness, room comfort
We found the hotel to be ok but a little tired . The fan in our room didn't work though wasn't a major problem as a/c was ok . The bathroom decour definately required some TLC . Tried the buffet breakfast once and was very disappointed in that . Overall all though better than alot of other Indian hotels we have stayed in .
Stayed 2 nights in Nov 2018

6/10 Okay

Ashwin, Mumbai

The tiles in the bathroom and also the washbasin were broken. F& B at breakfast was just okay although separate money was taken for the same. They were not accommodative for early morning bf.
Stayed 2 nights in Oct 2018

8/10 Good

Girish, Bangalore

Liked: Cleanliness, room comfort
Nice Hotel close to Colva Beach
Our stay for 3 nights was very pleasant. Dining is a little expensive but would expect better food quality at that price. Had booked 3 rooms and every one were quite happy.
Stayed 3 nights in Sep 2017
Response from General Manager on Oct 9, 2017
Dear Guest, Thank you for taking the time to share your review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. We value your patronage and look forward to welcoming you back again.

8/10 Good

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A.C. in some some rooms not effective...specially in 102
Stayed 2 nights in Sep 2017
Dear Guest, We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of motivation for the team. your areas of concern are looked upon. We look forward to welcoming you back to experience positive change. Warm Regards, General Manager

4/10 Poor

Luis, Miami, FL

Disliked: Cleanliness, staff & service, room comfort
Get ready to pay extra for EVERYTHING
Unfortunately my experience with this hotel was not pleasant. The outside facilities were nice but the room was dingy. The towels and sheets were itchy, telephone in the room did not work, and I had 3 cats jumping on my table during dinner and breakfast. Also, get ready to pay - wifi, limited; in-room safe - service charge; toothbrush - service charge. It's nickel and diming guests to death for a supposed 4-star hotel. Would not stay here again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible! Don't go there, the pool was dirty and non operational our entire stay. Wifi doesn't work, housekeeping was shabby.

8/10 Good

Bharat, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish, good, clean property
Was here for a family stay, with kids. Almost all pool facing rooms, courteous staff, big clean pool, food was fine, the buffet dinner served during the stay, which was in the Christmas holidays, was mostly Asian, Indian, with a few continental dishes. The beach was a 5 min walk from the hotel. As we knew a common friend of the Hotel's Management, by co-incidence, we had the pleasure of being met & greeted by Mr. Desmond Sequeira, the F & B Manager. On the whole, a hotel with good ambience, cleanliness, styling, value for the money paid, with a clean beach next to it.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice location
Nice location, close from beach. But overall quality is not enough compare to the price.

10/10 Excellent

Arun, Kerala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
We stayed in this hotel for 3 days and we received one of the best ever hotel experiences we ever had, 100% value for money . We will definitely stay in this hotel if we visit Goa again and will strongly recommend to others. Best wishes to the hotel staff.

8/10 Good

Lori, Dublin, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Crown
Enjoyed our stay at the Golden Crown Hotel. Staff was very obliging and courteous. Food was excellent! Room was clean and no complaints. I would stay there again should I travel back to Goa. Location was good. Walk to the beach was five minutes and the walk in to town was easy and felt safe. Access of taxi's and scooter's outside the front door of the hotel was easy and affordable.

8/10 Good

Trivikram, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Close to colva beach
Very nice hotel. Large and comfy rooms. The bed is of a high quality. The bathroom is spacious. Pool view room. I got a great deal from hotels.com

8/10 Good

kumar, bangalore

Liked: Room comfort
Ok but maintenance is req, and staff approach to guests

10/10 Excellent

Ujwala, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Resort
Very good resort. Spacious. Neat and clean. Very tasty food. Rooms have great swimming pool view. Great Stay.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
good and not so expensive stay at golden palms.
stay was excellent. staff was nice. only thing hurts is taxi service. there is a kind of compulsion that we have to hire their vehicle only.. they will make you suffer if you hire some other vehicle. food was not up to mark as other hotels in goa. but overall ok kind.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:)
We rchd early and check in time was 12 noon...hotel was 100% booked. Luckily one room got vacant and the staff managed to arrange the same for us asap...thanks for a memorable and pleasant stay

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Value for Money Hotel
Overall hotel experience was very good, no complaints , but require more food items which i feel was less and taste was ok . Room staff need to be more active.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Hotel and Spa" without the Spa
Great location, but room and facilities are rundown and need a good cleaning and repair. "Hotel and Spa" but Spa hasn't been functional in quite some time. Asked hotel staff to recommend another spa and got blank looks. Feral cats live on site and pester guests at the pool during meal times.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
a nice peaceful place close to the beach
Had a great experience , peaceful place, close to beach, hospitality of staff at the resort was great.

8/10 Good

Pushkaraj, Maharashtra

Liked: Staff & service, room comfort
Disliked: Cleanliness
Better Hotel for Couples
Everything is Perfect, but few things are to be paid attention at; 1. Navigation Boards- There is no board for show the directions towards Hotel. 2. No beach View- The Hotel is about 500meters from beach but isn't facing towards sea nor has a sea view. 3. Vehicle Washing - I had my own SUV but when I requested a paid wash the management refused saying they don't.. I hope these things will be taken care of...

10/10 Excellent

puneet, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience
Appearance right from the entry is very good .Feels like you are entering some nice place .Staff is very cooperative.Rooms including the bathroom condition was very hygienic and clean.Morning breakfast was satisfactory.The buffet along with performances at night is very appealing .The night time ambience of the hotel is very good and really feels good to have your meals by the pool on one side and performances by artists on the other side.We had a good crowd staying around us and not cheap crowd making the stay quite comfortable with your spouse.

8/10 Good

Namita, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location,good service. Can improve on food.
Stayed in Feb 2015. Service was good. However , the receptionists absolutely denied to check for any early check-ins , even though it was mentioned in our special requests. Not having vacant rooms is one thing.. but not at all wanting to check or showing an attitude like that is completely another. Otherwise rest of the stay was quite good and peaceful. After a club night , we arrived hungry at 12:30am wondering if we would get food , but the staff was co-operative and arrange food at the eerie hours. Quite thankful to them. However - I experienced some issues with the food in the breakfast buffet , as some items (baked beans , egg Omellete etc.) tasted like cooked in rancid oil. We complained to the staff and they said they will check . We didn't get a chance to check after that as we checked out. So hopefully they improve in that area.

8/10 Good

Ridhima, dodla

Liked: Staff & service, property conditions & facilities, room comfort
Food ordered through restaurant
Over all good need to look into value of money while ordering through restaurant. Especially during nights when the buffet is on guest ordering through restaurant should receive the same attention and service. The order day when I ordered Gobi Manchuria dry I received initially gobimanchria wet and then for correction I received the same dish as Gobi manchruan dry by draining the sauce. That was the first time I felt that the dish looked so awful.

8/10 Good

Ravindranath, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfertable stay
Very good

10/10 Excellent

ufair, uffi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect value for money
Best and economical with luxury Gives you your own space and the live music with dinner amazing

8/10 Good

SF, london

Liked: Staff & service, room comfort
Helpful staff and pleasant stay
Overall a nice place to stay though those expecting it to be equivalent to a European 4 star hotel might be disappointed. It isn't quite a spa as the hotel is titled, though the pool is lovely and relaxing! We booked a pool view deluxe room but were tucked away in a corner without any view. Hotel were very accommodating and moved us into a much nicer room after two nights. What the hotel lacked in amenities they made up for by such lovely staff who were always courteous and helpful.

6/10 Okay

saurabh

Liked: Staff & service, room comfort
Disliked: Cleanliness
We enjoyed events every night
It has events everynight. Pool is big enough and clean. Staff is good. Food is average for veggie, not to many options. They are unable to manage buffet properly in the night when the hotel is full. They are very rigid about checkout at 11 am.

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Decent hotel
Over all good experience expect for the swimming pool was not up to the mark

10/10 Excellent

Rebecca, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, Good Location
Beautiful hotel, clean and fairly modern with all the amenities you need. Good location, only a 5 minute walk to the beach. All the staff were really friendly and nothing was too much trouble. Excellent value for money, would highly recommend.

6/10 Okay

Sandip, Pune

Liked: Staff & service
Stay at Golden Palms
The rooms were small for family stay. But neat & compact hotel. Good facilities inside the hotel. Excellent service.

8/10 Good

Abhishek

Liked: Cleanliness, room comfort

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
need to pay attention to small details
Room

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

2/10 Terrible

eagleye, b

Disliked: Staff & service, property conditions & facilities, room comfort
Nice property with poor maintenance & bad staff.
Beautifull property with full of irresponsible staff. Pool, spa, gym, conference everything is under maintenance or reconstruction all the time. If you plan to stay in south goa..best property recommended is baywatch resort!

2/10 Terrible

Vijaya, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst hotels I have ever stayed in
We had booked the room through Expedia, where the hotel had claimed all amenities including Swimming Pool. A day before the travel date, their website had a tickr which proclaimed that the pool was shut for a month. No courtesy call to tell that the pool was not available. Mind you, they have the spa only in their name. The hotel does not have any spa facilities. The room was stinking and unkept with paan stains on the wall and in the toilet. The food was absolutely unpalatable and the choices were too less. They had even stored the extra bed in the Aisle areas, which apart from being a sore on eye, were a fire hazard too. We had our booking for three nights, but we checked out on the first night itself even without bothering to collect the refund on the booking amount which was paid in full...well we were not even offered a courtesy refund by the Hotel Manager even after pointing out all the flaws and wrong information they had provided. They asked us to write a letter to the Hotel Administration highlighting the complaints, which we duly did. After which we have never heard from them. What is the point of collecting feedback if you don,t act on them or even respond? There is no rating of 0, else would have given it to this hotel. A total waste of money, time and effort.

6/10 Okay

Travelopedia, New Jersy

Disliked: Cleanliness, property conditions & facilities, room comfort
Very average hotel.
In the pride offered its not bad at all, not recommended for a family stay, rooms are old with cracks in wall, the staff is pure desi, no parking inside, no facility available nearby, kind of a lonely and unsafe location while driving at night specially during the off season.

2/10 Terrible

Anurag, Chennai, chennai India.

Disliked: Cleanliness, property conditions & facilities, room comfort
Badly maintained property. Avoid.
The rooms, restaurant and lobby are badly maintained. Air conditioning in our room was not working. We prepaid for the room for 2 nights and were given to sleep only with a fan in the room. And we went in off-season. Bed linen was old and had stains. Bed was very uncomfortable. I am surprised how Expedia has recommended this hotel.

2/10 Terrible

p, london

Disliked: Property conditions & facilities
No spa no usable gym very bad food
Very disappointing nothing to say its 4 star hotel i would say 2 star

8/10 Good

mandar gore, mumbai

Liked: Cleanliness, room comfort
Time and money well spent
Good property, good location, rooms are clean and comfy. Overall feel of the property makes you comfortable. The service quality can be better. The staff seems a bit unaccomodative to guest requests. Food quality is above average. Overall a value for money option for the deal I got through expedia.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Room were smelling bad
Front desk took more than 1hr to complete the checkin

10/10 Excellent

Amit, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, Fabulous, Marvellous...
We stayed at Golden Palms, Colva, Goa for 2 nights, 3 days which was very pleasant experience. We visited during first week of June, so there was not much crowd in resort. We were welcomed by the reception staff by offering welcome drink. The staff seemed to be very polite & fast in processing our requests/queries. They well directed us when we were on our way to the hotel. Our room was pool facing and the room was very neat & clean. The resort has "Bamboo Restaurant" which offers great & delicious food including the buffet breakfast in the morning. The resort is very close to Colva Beach, so you can enjoy walking to the Beach anytime. This place is perfect destination stay for family & couples. Overall, we really enjoyed our stay in this resort and wish to visit this place again during our next visit to Goa.

2/10 Terrible

Karthik, Bangalore

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible service.
Horrible place to stay. Staff is not helpful. Was told by my friends that the hotel has always had problems with the AC, looking at the reputation of the hotel we still opted for it, which was our biggest mistake. Every body in the reception is only there to fake smiles and don't consider your problem serious and don't take any action if you report a concern. Arrived at the resort on 29th May, as soon as we entered, we complained that AC was not working, the staff sent a person to have a look, he came checked the AC said that the temperature is set at 29 C and will change it. No change even after 6 hrs, called them again, they said that this problem has been there for quite some time and nothing can be done about it. Only option the person in the reception had was to find a different hotel for me. Had come to Goa to celebrate my 3rd Anniversary, was totally messed up cz of the choice of the Resort. Please let this Resort be a last in your list if you ever visit Goa and plan to stay.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice accommodation close to the beach.
Warm welcome. Nice Hotel. Little far from Panaji, But a great place if you want to be away from the city. Clean and nice swimming pool.

10/10 Excellent

Andy, Pune

Liked: Cleanliness, property conditions & facilities, room comfort
A fantastic experience
We booked this hotel on expedia with a lot of apprehensions, but all were relieved when we reached there. The place was slick and span, better than what it seems on the internet and thee staff was exceedingly polite and helpful. The food was specially good. Thanks golden palms!

6/10 Okay

Parmar, Uk

The Golden Palms Hotel & Spa Colva review
Hotel not worth for money it is only 3 star. Breakfast not much variety

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
We liked the proximity of the rooms to the pool. Its a medium sized property but very nicely done with a good ambiance. We stayed at the ground level so a cup of tea in the morning facing the pool was an amazing experience. You can walk to the Colva beach with access to other restaurants outside the resort. The spread for the buffet dinner could have been better. Breakfast on the second day was however amazing. We enjoyed a lot.