Ratings based on 108 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from perth
Not worth the moneyPosted Nov 16, 2017
The room we received was not the room we had booked and paid for. None of the “chalets” looked like the pictures advertised and the rooms were extremely basic. Our bathroom had an amount of mould on the tiles in the shower and on the walls and there was also a clump of someone’s hair on the soap holder making it obvious it was not cleaned at all.
Gateway to Savai'iPosted Aug 30, 2017 on Hotels
Very friendly and helpful people.......beautiful setting.......a short distance from the ferry wharf and the market
by A verified traveler from Potsdam
Family room is big, but has traffic noisePosted Aug 27, 2017
We were very pleased with the very spacious family room with air condition and tiled floor. But disappointed to find out that the building is just next to the main road. People who treasure quiet nights should book one of the chalets on the lagoon- Camille looked like the top option to me from the outside. We were happy to be allowed to cook our own dinners in the restaurant kitchen- that was much appreciated. The staff were all very joyful and fun to be with. I was disappointed, though, when I left my swimming trunks behind after going for a swim just before leaving, and was told on the phone later that day, that it was nowhere to be found.
Good for one night if you eat dinner somewhere elsPosted Aug 1, 2017 on Hotels
Dinner portions too small for my son. Massage is in great location but amerturish and expensive. Music from dinning room starts around 6.30am, not good if you want to sleepp in
by A verified traveler
Very beautiful but basic!Posted Apr 20, 2017 on Hotels
It is in a beautiful location we stayed in a fale and had an incredible view of the lagoon. But the bathroom is shared and it has no light so you need a torch and no hot water. The staff ate very friendly and are willing to help you out. The free breakfast is a bit of a joke very basic and very few options if you want anything of substance you'll have to pay extra. But had a lovely stay and would recommend it to anyone for one or two night much longer is a bit much we had 5 nights booked but left on the 4th as we needed a not shower the the mosquitoes were getting to us so make sure you take lots of mosquito repellent
for Everyoneby A verified traveler from New Zealand
Good location near ferryPosted Mar 1, 2017
The room we booked had been given to someone else! However the staff did bend over backwards to make up for it. The compromise was a larger room in a quiet section of the complex, but no running water so we had to shower in a room several minutes walk away. The breakfast pancakes were made specially for us and were fantastic :)
for Everyoneby A verified traveler
Great food and hospitality at gateway to SavaiiPosted Feb 18, 2017
Pros: Staff, food, cold beer
Cons: Some of the bungalows could use some new thatching, Mosquitos controlled better
Location: I used it as a base for my trekking trip. Kayaking and snorkelling on property. Snorkelling the reef is a 200 m swim.
Extremely kind staff lead by Henry. The dinners are fantastic and fairly priced. Cold beer. Bungalows are rustic but stay cool at night; location in forest and on piers over the water evokes tropical paradise feel. Close to islands main market and also ferry landing. Not a beach destination but Savaii isn't a place to be visited for such. A great value.
for Everyoneby A verified traveler from Australia
Lusia's chalets - rainforest by the seaPosted Feb 13, 2017 on Wotif
Pros: Location, views, lagoon swimming, peace, simplicity and great staff. Lusia is fabulous.
Cons: More attention to detail on cleaning - and advise guests that rooms are cleaned on request.
Location: Near the Port but miles away in terms of tranquility. 10 minute walk to the village shops or fresh market and supermarket, or take bus or taxi.
I love Lusia’s vision for saving and sharing this beautiful patch of rainforest. Stay here for the sheer pleasure of being able to plunge into the green lagoon from your chalet or the communal decks – great swimming! The chalets are simple but comfortable. We stayed in the ensuite chalet built over the water and it’s worth booking one for the view, the calmness, the sound of lapping waves, feeding the fish and being surrounded by luxuriant rainforest foliage. The staff are attentive and lovely, thanks team, especially Henry and Turio. The menu is good, particularly the sashimi, poke, fresh fish and lobster and tropical drinks. Check out the pictures on the website and note, your rooms will be cleaned on request.
Comment from Hotel Management
Feb 15, 2017 by Smile, Hotel Management
Talofa and Hello Dael, Ahhhh! Thanks for great feed back. We do strive to take care of what Samoa has so that wonderful Guests like you and Rick can keep coming back to enjoy! And will always remember your gentle encouraging smiles. Fa'afetai lava! from Lusia and Team
for Everyoneby A verified traveler from Auckland, New Zealand
Relaxing and friendly staffPosted Nov 22, 2016 on Wotif
Pros: Service was awesome and prime location being close to Salelologa markets and wharf.
We spent 9 days at Lusia's, very relaxing, water is beautiful and the staff were amazing! If we ever needed anything the staff were always willing to help. Located close to the wharf and also to the Salelologa market.
for Everyoneby A verified traveler from New Zealand
Western World Travelers give HeedPosted Oct 16, 2016 on Wotif
Pros: They have rental cars & scooters! Breakfast eggs are good (and French Toast). Family friendly. AC works. Room was very spacious; decent bathroom.
Cons: Lagoon needs a "soft" entrance - clear a 20m stretch and dump a few loads of sand, or a concrete foot path entrance. Improve Rock Pool bottom for feet
Location: Being close to Wharf is a real bonus. Close to main town and open markets. Not too far from Afu Aau Waterfalls & some beaches. Much lava rock around.
My rating for Lusia's is based on a 6 night stay Oct. 2016, so we are pretty familiar with conditions, and this is current. Our stay was part of an air/hotel package, so I don't know exactly what we paid, but I think it was pretty modest, compared. First, a vacation to Savaii can't be about "luxury resorting" by Western standards. No resort on the island is going to be "perfect" for those seeking 5 star living. Savaii is about getting to know more about real Samoa, and a lot of natural beauty. First let me state that my "not perfect" rating is made up for by a very friendly and accommodating staff. From the lower staff up to Lucia, all are genuinely likable and friendly, and will go to lengths to help you. Some speak English well, and some partly, but you can get things sorted. Restaurant: We ate at a few different resorts on Savaii, and this one is pretty good, but plan to spend 20-30 minutes waiting for the "mains", which is typical even at the best resorts on most pacific islands (been to a few). A 'fresh coconut' (cooled) was very popular with our family, and was just $4 tala. Their "fish and chips" is grilled (fish), and fabulous! Chips are some of the best I've had. Breakfast was included, and had several choices, plus hot drink & fruit plate. The lagoon is idyllic, and meets expectations of warm, calm, great for snorkelling - but bring "reef shoes" if your feet are soft! Water colors are amazing. Savaii air temp/humidity is tropical, so be prepared for it!