Ratings based on 111 Verified Reviews
They paid and stayed. We double-checked.
1.9 Room cleanliness
2.2 Service & staff
2.0 Room comfort
1.6 Hotel condition
They paid and stayed.
by A verified traveler
nasty and disgustingPosted Sep 4, 2015
bad choice of hotels--worst I have ever booked online
by A verified traveler from Salem, OR
Don't go here...Sleep in your car!Posted Aug 25, 2015
Pros: The bed sheets looked to be clean but I can not say for sure. There were clean linens for shower, etc.
Cons: Everything! There is no remodeling that could fix this place and no reason anyone should have to stay here.
Location: The location was good and there was a Denny's and one other place to eat within walking distance. From entry it is obviously in old part of town.
The appearance of the facility was bad. Parking lot was dirty as was the front door, lobby floor and registration desk. s Clerk was courteous processed our check in. Upon going to room the entry way walls were badly scuffed and through the hall the feeling was not good. Upon arriving at room we found the AC had one nob and it held the plate on but it was removable so we were able to adjust the AC. The room was ground floor and the lock on the sliding window was loose and fell off when I pushed on the window so it would be easy for someone to break in. Fixed that by removing one of window pulls and securing in channel to put pressure on lock plate so it could not be opened. In checking the bathroom the sink did not have a plug, the towel tray was about to fall off the wall, the wall had a hole in it from something hitting it but it was not the door nob, there was a kleenex box on wall but no kleenex in room, the tub was cracked and had a large piece of adhesive to cover but you could see the crack, the tub would not drain unless you held the release down, the toilet lid for the bowl was 2' to long (not that it mattered), the room did not have a phone nor did they offer internet service and the coffee in the morning was just that with nothing else, and they did not have an ice machine. The clerk said it was broken and had not been fixed. Finally, the chain lock for the door was removed.
for Familiesby Antonia
I will never returnPosted Aug 23, 2015 on Hotels
The room stank of cigarette smoke, the sheets had holes in them. The towels were dirty, and there were cockroaches coming out of the shower head as well as holes in the wall.
for Business Travelersby D W from Lake Oswego. OR
Never land herePosted Aug 19, 2015 on Hotels
Very bad. Never, ever stay here.
for Business Travelersby Lawrence from Carmel Valley
Horror nightPosted Aug 18, 2015 on Hotels
The place was way worse than the pictures on the site. Pretty shabby. Plus the room door lock didn't work so I had to pile the sofa, chair, and coffee table up against the door while I slept.
by A verified traveler from Salem Oregon
Not the best place to stay.Posted Aug 7, 2015
Facility not in the best shape, ceiling was leaking in hallway. The rooms weren't the best scary location no amenities. Had to go to different hotel after one night. Red lion hotel in same area was excellent for less the rate plenty of amenities.
for Familiesby Corey L from sacramento
absolute worst placePosted Jul 27, 2015 on Hotels
From the moment we walked in it was an issue. One room would not open and other room would not lock, even after repeated key card changes. While i was dealing with the carslock issue, my qife pulled back the covers and showed me the unmentionable stains on the pillows and sheets. I asked if everyone wanted us to leave and my oldest son said "ask our friend what we should do" as he opened the refrigerator door, and the bug ran on the door. Yes..... A roach. I went out to ask for another room and overheard ome of the residents asking why the cops were there this morning....staff relayed the altercation and i said we would like a refund.....only there 30 min and knew we wouldn't sleep. Later when asked about the refund ... Manager said there was no record and we would not get a refund. Hotel.com has no culpability eventhough they recommended. So lost 186 on a single night..... I will NEVER use hotel.com again.
for Familiesby A verified traveler
Posted Jul 21, 2015 on Hotels
The elevator and ice maker didn't work. Employee at desk was relatively apologetic but blamed management. Room had working appliances and the Air conditioning worked well but it was 100* would have been nice to have ice.
by A verified traveler from g.
Do not stay herePosted Jul 21, 2015
Ice machine not working, a/c worked sporadically, needed to ask for enough towels for each of us every day of our stay. Staff were willing to help when they could, but they weren't repairman.
by A verified traveler from OR
Large roomPosted Jul 20, 2015
Great for our big family. Had to go down to the office to get more towels and toilet paper. The room was fine but the premises was pretty sketchy.