Ratings based on 620 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 24, 2017 on Hotels
4 out of 5
by kenneth

Posted Nov 22, 2017 on Hotels
Let potential visitor know about the hot tub being closed
5 out of 5
Recommended
for Everyone
by A verified traveler from drums pa

Good experience

Posted Nov 22, 2017
Large, clean and nicely decorated rooms Very nice hotel
4 out of 5
by Sandra

This traveler left a rating score only Posted Nov 21, 2017 on Hotels
4 out of 5
by Shannon

Posted Nov 19, 2017 on Hotels
Overall it was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value on VT game weekends

Posted Nov 19, 2017
30 minutes to stadium, good breakfast, excellent clean and comfortable rooms. Easy on/off I-81.
5 out of 5
by Mary

This traveler left a rating score only Posted Nov 16, 2017 on Hotels
5 out of 5
Recommended
for Families
by A verified traveler

It was a great room for a family of 5.

Posted Nov 15, 2017
Pros: The size of the rooms.
Cons: I asked 2 different staff people the same question, and received 2 different answers.
The rooms was very clean and very comfortable. Having the sofa bed was very convenient for our family of 5. We weren't there long enough to use the indoor pool, but hopefully next time. The breakfast was very good and had a nice variety.
1 out of 5
by A verified traveler

Extra charges to my bank account

Posted Nov 13, 2017
Pros: Nothing
Cons: Everything. The entire hotel and staff needs to be remodeled.
I used a card to hold my room and when I arrived I wanted to pay cash. They would not accept a cash payment without me also putting down a $250.00 "deposit" in cash so I had to use my bank card to pay for my room. The cashier told me my amount and charged my account. However, when I reviewed my bank account two days later there was a different amount charged to my account that included an extra $25.00 that no one could explain except stating that my bank added these charges. Ummm, that's the craziest thing I've heard lately!! Then also on my account was another charge from this hotel at 1:11 a.m. two days later that once again they can't explain because these extra amounts are not listed in my hotel "portfolio". The first room we checked in to wreaked of cigarette smoke however we were told that all rooms were non-smoking. So we were switched to another room. This room had a couch that looked like it had been sitting curb side for months!! The carpet was stained and dirty. The exhaust fan in the bathroom did not work nor did the refrigerator. Breakfast had very limited items for it to be considered continental. We arrived back to the hotel every night at 9:00 p.m. and never had a parking space. For the amount of rooms this hotel has, they do not have adequate parking spaces. I will never recommend this hotel to anyone nor will I stay here again. I'm still trying to get the "extra" charges resolved.
5 out of 5
by A verified traveler

Excellent!

Posted Nov 6, 2017 on Hotels
We wanted to travel out to the area to enjoy the fall foliage and to go out to eat at The Homeplace. We enjoyed both very much!! The location is also great to visit Blacksburg, which is not too far away.