Ratings based on 582 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Toronto%2C+ON+Canada
Fabulous+character+in+the+heart+of+old+SalemPosted Aug 17, 2017
by A verified traveler
Room sizePosted Aug 9, 2017
Location: The witch museum is right across the street.
Room was extremely small for the cost of the room rate.
for Everyoneby A verified traveler from salem, ma
Central to all sites of interest.Posted Jul 23, 2017
It was nice to be less then 10 minute walk from everywhere we wanted to go. The bathroom was tiny. Two people could not stand in there at the same time. But the main room was large and comfortable. Very clean. The restaurant/bar said open till 12:30. So after a long day and being a while since we ate, we went down a little after 11 pm and was disappointed to find out the kitchen closed at 11pm.
for Everyoneby A verified traveler from illinois
Great location, fabulous hotelPosted Jul 23, 2017
Pros: Location, accommodations, restaurant
Location: We went to all things witches and also Lexington/Concord. Perfect location.
What a pleasant stay we all had at Hawthorne House. It was the perfect location for our visit to Salem and the surrounding area. Every one of the staff, from the front desk to the restaurant was especially courteous and welcoming. The room was spacious and very clean. Great value.
for Everyoneby A verified traveler
Lovely historic hotelPosted Jul 18, 2017
Historic hotel, elegant and well maintained. Perfectly situated in Salem close to all attractions
for Everyoneby A verified traveler from Pittsburgh, PA
In the heart of SalemPosted Jul 15, 2017
Pros: The location
Cons: Housekeeping knocked on our door at 8 AM (woke us all up), the day we were checking out. Hotel was fine, just Salem as a whole could be skipped.
Salem itself is just OK. Not a whole lot to do. We did take a tour at night and learned more about the witch trials, that was really good. The hotel was quaint, the check in/out people were friendly. Tiny bathrooms.
for Everyoneby A verified traveler from Dover Delaware
Awesome experience!Posted Jul 14, 2017
We absolutely loved the hotel, location perfect within walking distance to all sites in Salem. The hotel staff was so friendly and professional! Thank you for a perfect stay!
for Everyoneby A verified traveler from Dallas, TX
Excellent locationPosted Jul 14, 2017
Location is great, as is the staff, but the building is showing its age. From little things like numbers in elevator being written in sharpie pen to pillows needing to be replaced because filling is worn out. Biggest complaint was the bathroom. It is small... like airplane small. It was fine for one night, but would not work for long stays. I'm a normal-sized guy and felt uncomfortable. Edge of vanity is only inches from toilet and shower takes up part of the entry doorway to the bathroom. My only regret is it taking a picture because it is hard to put into words how small it is.
for Everyoneby A verified traveler from Toronto, ON
Conveniently located in the centre of SalemPosted Jul 9, 2017
Pros: Central location, quaint historic decor, friendly staff.
Cons: Nothing that I noticed.
Location: Close to everything in Salem.
Very nice historic hotel with wonderful, helpful front desk staff. Excellent location with a short walk to Witch museum, Peabody museum, restaurants on the bay. Free parking was great - we parked in the morning and even though a check in was not until later, we received parking pass right away. Room was great - comfortable bed, nice decor, clock on the eye level when you are in bed and plenty of power outlets. We had a room on the fifth floor and the water pressure was perfect. Room and bathroom very clean. There is an outside of building renovation but does not interfere with your evening or night. Over all, very nice hotel. Would stay again.
Comment from Hotel Management
Aug 4, 2017 by Brynn, Hotel Management
I am so happy to hear you enjoyed your stay!
for Everyoneby A verified traveler from Phoenix
Posted Jul 8, 2017
Friendly, helpful staff. Beautiful property that has been restored with historic look & modern conveniences in the heart of Salem. Convenient parking on site.