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Reviews of Motel 6 Salem, OR - Expo Center

2 out of 5
Motel 6 Salem, OR - Expo Center
3195 Portland Rd NE, Salem, OR

Reviews

7.0

Good

Rating 10 - Excellent. 157 out of 649 reviews" "
Rating 8 - Good. 214 out of 649 reviews" "
Rating 6 - Okay. 107 out of 649 reviews" "
Rating 4 - Poor. 81 out of 649 reviews" "
Rating 2 - Terrible. 90 out of 649 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

V

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind, friendly staff. Very nice rooms.
Stayed 2 nights in Apr 2024

4/10 Poor

Shane

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold in bathroom, room needs maintenance. Noisy, people being loud at all hours of the night with no recourse. Extremely rude front desk agent at check in. Had an ID policy for all guests that wasn't posted.
Stayed 2 nights in Apr 2024

2/10 Terrible

Sivas

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is dirty got sick the whole time I stayed.sink is not working properly always cluck mold and dusty.

2/10 Terrible

Jayden

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple people tried opening my door throughout the night. Did not feel safe. Woken up by the front desk at 8am asking me “why are you here?” “No one is suppose to be in this room.” Unorganized management. Extremely dissatisfied.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Poor

Jacob

Traveled with partner, Traveled with pets
My only issue is that between 9:45 and 10 am the cleaners come knocking on your door fully expecting you gone. I'd stay again but was a jerk to them the second time it happened and told the clerk it's incredibly disrespectful when check out time is 11am. I got there at 1130-1145 pm and didn't get to sleep until probably 1 or 2. P.s. I usually always leave by 10:30 anyways and today left at 10am 5 minutes after they bothered me for an hour of what I paid for at 75 dollars a night but really about 12 hours.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 21, 2024
Hi Jacob,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Timothy

Traveled with partner
Liked: Amenities, property conditions & facilities
Fabulous
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 21, 2024
Hi Timothy,Thank you for the excellent review! Maz K.#Team6

8/10 Good

Rubi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dislike: Toiletries included were just bars of soap Likes: staff was friendly and the room was clean and comfortable.
Stayed 2 nights in Feb 2024
Response from Nancy Y. on Feb 14, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to rest my head
Stayed 1 night in Feb 2024

8/10 Good

d

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

4/10 Poor

Edward

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

4/10 Poor

Lindsey

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t realize we would be in so late after a football game. Office was receptive, made us feel special and not a problem. Grab bars in shower very helpful, clean and two usb ports on either side of the bed!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi ElaineThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Quang

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The voice of PC too noise, too old. Cleaner not true, because I told receiptionist before the time cleaning.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 7, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Gwen

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Needs updated badly
When arriving to the room there was insects and dust in a couple places and garbage under the bed. The sink stopper didn’t work so the water didn’t drain until the plug was removed and there were no batteries in the tv remote which was very sticky and dirty. One of the beds had grit down at the foot, only one wash cloth was provided and no tissues were provided.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Gwen,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly, clean
I usually stay at Hotel6 because they are pet friendly. Some are better than others. This hotel is one of the better ones. Friendly front desk staff. Both Gloria and Al were very nice. Housekeeping was also friendly and happy to clean my room. Usually you can’t get them to clean your room at all! Upon check out, I must have left my dome light on in my car and the battery was dead. Al came to my rescue to get my car jumped. I’d definitely use this hotel again.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi JordanWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
we've stayed here a few times, clean and friendly. Good service. I just wish they had coffee and tea
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 26, 2023
Hi Peter, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Vanessa, Omak

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelt very strongly of clorox. Door had a good size gap from the bottom and door. Window in room (facing out to walkway) didnt close all the way nor did the bathroom window. Other guest were really loud and because of the lack of seal for windows and door it sounded like the people were in the room with me. I checked out just a few hours of being there. I just felt very unsafe.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 2, 2023
Hi Vanessa,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, new place. all so clean
Stayed 1 night in Sep 2023

8/10 Good

Shanna

Liked: Staff & service
It’s a motel and it’s low price. My expectations weren’t high, but it could’ve been better. I think they’ve done what they can with the property for the most part. However the location is horrible as you hear loud traffic all night long. You also hear every door open and close, every person walking by and every voice outside. Having no carpet is probably good for cleanliness but it makes everything louder. It also feels cold and unwelcoming. Placed a chair in front of the door. Staff was nice and helpful. I think cleaning staff does a good job with what they’re working with.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 2, 2023
Hi Shanna,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Good

Gina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I gave 4 out 5 because the staff was very helpful and the rooms were newly renovated. However, getting door hinges that didn't sound like the Haunted Mansion and showers that have hot AND cold water mixed would've made the experience 5 out of 5.screeh
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 27, 2023
Hi Gina, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 Terrible

Jenna

Stayed 1 night in Sep 2023

8/10 Good

Virginia

Liked: Cleanliness, staff & service, room comfort
Just passing through
The neighborhood was scratchy, I was nervous about my car. There were loud customers outside late at night.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Sep 27, 2023
Hi Virginia, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what we needed... a comfortable place to stay after a class reunion... The bed was comfortable, the shower and towels adequate...
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Debra,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

4/10 Poor

Whitney

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Joseph

Stayed 1 night in Aug 2023

8/10 Good

George

Stayed 1 night in Sep 2023

6/10 Okay

Victorya

Liked: Staff & service
Disliked: Room comfort
It was only one night
We only stayed here because it was close to the fair grounds, bed was hard, pillows were lumpy, paint falling off the wall, no convenient anything.
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 7, 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After cancelling on site the property refused to issue a refund. I would avoid this property at all costs.
Stayed 1 night in Aug 2023

10/10 Excellent

Chia-Jung

Stayed 1 night in Aug 2023

2/10 Terrible

Peter, Dedham

Disliked: Staff & service, property conditions & facilities
Internet not functioning for some of the time, unfriendly clerk
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 29, 2023
Hi Peter,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Terrible

Falguni, Lynnwood

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we reached Hotel around 9:30PM and During checkin process we got to know Hotel was overbooked and due to which room was not able to allocate to us. My 5 years old daughter who was anxiously asking when she can sleep as she was too tired that day. This was so frustrating for us where i was checking other possibilities. Somehow i was able to connect with Expedia and got that reservation canceled. Im waiting for refund Overall experience with Motel 6 (especially this Salem Motel 6) was pathetic and i would urge parents not to stay when you have small kid traveling with you.
Stayed 1 night in Aug 2023

10/10 Excellent

Zoya

Traveled with group
Liked: Amenities
Very clean
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 23, 2023
Hi Zoya,Thank you for the perfect rating!!Maz K.#Team6

6/10 Okay

Dave

Traveled with family
Liked: Staff & service
Disliked: Amenities
The management and the manager were fine. The Cleaning was a normal clean. Some issues. The management said that there was a problem with the pool chemicals, they were not correct, we could not use the pool. The motel had to wait for the inspector to come back the following week. Later that day people we’re in the pool and apparently the pool was reserved. Cleaning Chemicals were way too strong. This problem actually made our allergies act up and we had to leave the motel. The owners were great and refunded the money for the three hours we were there. Found other motel using the same chemicals, awe didn’t seem to have any problem with it allergies at the next motel. The strength of the chemicals was the problem. We left an item at the motel. my husband didn’t want to go right back and get it. They did not call us or put it aside. They just threw it away so when I did try to go pick it up, it was gone. They knew how I was still in town and they had my contact information. I think they could’ve at least called, And held item for a few days. Overall for a cheap hotel/motel I think it was normal and the staff was friendly.
Stayed 7 nights in Jul 2023
Response from Brand Experience Team on Aug 23, 2023
Hi Dave, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

8/10 Good

Madeline

Business traveler
Liked: Amenities
It was clean
Stayed 2 nights in Aug 2023

8/10 Good

Janis

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay while at the fairgrounds for events.
Stayed 3 nights in Aug 2023
Response from Nancy Y. on Aug 17, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Joel

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pros: friendly staff, safe rooms, free coffee. Cons: strong smell of scented bleach upon arrival, pool out of service, inconvenient location, noisy during the night, uncomfortable bed. Verdict: I would be reluctant to return to this motel even at an economy price.
Stayed 1 night in Jul 2023
Response from Nancy Y. on Aug 17, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

lisa maree

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what I needed
Stayed 1 night in Aug 2023
Response from Nancy Y. on Aug 17, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Jeffery

Stayed 1 night in Aug 2023

10/10 Excellent

Konnie

Business traveler
Liked: Amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2023
Response from Nancy Y. on Aug 17, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Patricia

Stayed 2 nights in Jul 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
room was very clean and staff was very friendly
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 8, 2023
Hi Amy,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Nigel, Surrey

Liked: Cleanliness, property conditions & facilities
The reception staff were very friendly. The room was comfortable and well decorated. The only, minor, problem I had was that the nearby road noise was quite noisy in the evening. This was exacerbated by gaps around the door, which didn't seem to fit the frame very well.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 8, 2023
Hi Nigel,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was closed but other than that, everything was as expected and the staff was great. Friendly, professional.
Stayed 3 nights in Jul 2023
Response from Brand Experience Team on Aug 8, 2023
Hi Janis,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

JACQUELYN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was very friendly and welcoming. The room was clean and nice.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 8, 2023
Hi Jacquelyn,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

8/10 Good

van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 8, 2023
Hi Van,Thank you for positivley rating your stay!Lilith#Team6

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay!
Stayed 1 night in Jul 2023

4/10 Poor

Delfina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Motel was not in save location
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 2, 2023
Hi Delfina,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Taylor

Stayed 1 night in Jul 2023

10/10 Excellent

Fred, Mill Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 27, 2023
Hi Fred, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6