Ratings based on 85 Verified Reviews

2.9 out of 5
58% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Unclean and bad service

Posted Sep 9, 2017
Got to the room and there were no towels or soaps and had to get them. Upon looking around the room there were empty soda bottle and medicine caps from prior hotel stays that they failed to clean up. The microwave was falling apart and I had to jerry rig the plug to get it to plug in. No remote to the tv or channel guide. Smoking room with no ashtrays get butts from cigarettes on the floors.
3 out of 5
by Beverly

Upgrade

Posted May 25, 2017 on Hotels
The place definitely needs some upgrades. Bathroom tiles can be lifted right out.
3 out of 5
by A verified traveler

Good inexpensive option for VA Tech and Colleges

Posted May 15, 2017 on Hotels
Very convenient place just off highway 81.Closest to VA Tech graduation we could find and very affordable.
Comment from Hotel Management
May 22, 2017 by Stay At Inn, Hotel Management
Thank you for your feedback! We highly appreciate, and thank you for choosing to stay with us!
4 out of 5
by CHERIE

Posted May 10, 2017 on Hotels
Comment from Hotel Management
May 22, 2017 by Stay At Inn, Hotel Management
Thank you for your feedback! We highly appreciate, and thank you for choosing to stay with us!
4 out of 5
by Anupkumar

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 6, 2017 by Stay At Inn, Hotel Management
Thank you for your feedback! We highly appreciate, and thank you for choosing to stay with us!
3 out of 5
by gregory

Well worth the money.

Posted Apr 27, 2017 on Hotels
Helpful staff. Clean. Very good for the money.
Comment from Hotel Management
May 2, 2017 by Stay At Inn, Hotel Management
Thank you for your feedback! We highly appreciate, and thank you for choosing to stay with us!
1 out of 5
by A verified traveler from Nashville TN

Didn't get requested room

Posted Apr 25, 2017 on Orbitz
Pros: nothing
Cons: everything
Location: didn't stay long enough to explore
reserved a non-smoking pet friendly room as I have asthma and I was travelling with 2 dogs. At check-in, the girl at the front desk told me this was non smoking room but when I got there, there was an ash tray and it reeked of smoke. The air conditioner unit front grill was also on the floor in front of the unit. when I went back to the front desk, she said that it was a non-smoking room and when I told her of the ashtray and smell, she said 'well, that is the last pet friendly room available'. I also let her know about the air conditioner unit and she said 'yeah, we know about that. we won't blame you for it'. I couldn't believe they would knowingly have someone stay in a room that had a dismantled air unit...and then not even warn them about it. There were burn holes in the comforters and along the tub. The rug also looked filthy. If this wasn't just a pillow to rest my head overnight type stay, I would have demanded a different room or went to another hotel in the area (there were plenty). I will never stay at this motel again.
Comment from Hotel Management
May 2, 2017 by UPS, Hotel Management
We apologize for the inconvenience, the girl on front desk she was new & also she no longer work with us and we hope you decide to give us one more chance! We promise that your stay will be much better this time around. Thank you for your patronage, and feedback! We highly value it. once again We apologize for the inconvenience
5 out of 5
by isabel

Rep

Posted Apr 22, 2017 on Hotels
The hotel is old,but the rooms are clean. The bed is new and the towels are new. The owners and staff are very friendly and accommodating. Yes, I will stay here again for business stays.
Comment from Hotel Management
May 6, 2017 by Stay At Inn, Hotel Management
Thank you for your feedback! We highly appreciate, and thank you for choosing to stay with us!
5 out of 5
by David

Posted Apr 13, 2017 on Hotels
Friendly, helpful staff
Comment from Hotel Management
Apr 22, 2017 by Stay At Inn, Hotel Management
Thank you for your feedback! We highly appreciate, and thank you for choosing to stay with us!
2 out of 5
by A verified traveler

Posted Mar 25, 2017 on Hotels
Comment from Hotel Management
Apr 22, 2017 by Stay At Inn, Hotel Management
Thank you for your feedback! We highly appreciate, and thank you for choosing to stay with us!