2 bars/lounges, pub

Reviews of Radisson Salem

4 out of 5
Radisson Salem
157/3-a, Bangalore Highway, Salem, Tamil Nadu

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 113 reviews" "
Rating 8 - Good. 35 out of 113 reviews" "
Rating 6 - Okay. 3 out of 113 reviews" "
Rating 4 - Poor. 4 out of 113 reviews" "
Rating 2 - Terrible. 3 out of 113 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KOWRIAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. Bathroom Flor mat and hand towels are poor quality.
Stayed 2 nights in Apr 2024
Response from Radisson Salem on Apr 8, 2024
Dear Kowriah,Thank you for your feedback! We are delighted to hear that you found our service excellent. We appreciate your input regarding the bathroom floor mat and hand towels, and we will definitely look into improving their quality. We hope to welcome you back soon for an even better experience.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.

10/10 Excellent

Gowri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the bed was comfortable, the room was spacious, and the food was good.
Stayed 1 night in Feb 2024
Response from Radisson Salem on Feb 17, 2024
Dear Gowri,Thank you for your kind words! We're thrilled to hear that you found our bed comfortable, room spacious, and food delicious. We aim to create a comfortable and enjoyable experience for all our guests, and we're glad we achieved that for you. We appreciate your feedback and hope to welcome you back soon for another great stay.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.

10/10 Excellent

Ameet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2023
Response from Radisson Salem on Dec 28, 2023
Thank you for being a 10-star advocate! We look forward to continually wowing you.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.

10/10 Excellent

Jitendra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for 1 night. We were traveling with parents and child. This is quite good 4 star hotel. It has restaurants and bar available. Food service can be improved , for example we had ordered briyani and it took 40 mins to prepare and that too also after couple of reminders. Hotel staff is polite and helpful. This hotel also has kids play area.
Response from Radisson Salem on Dec 22, 2023
Dear Jitendra,Thank you for choosing Radisson Salem for your stay and for sharing your feedback. We are delighted to hear that you found our hotel to be a good 4 star property with restaurants and a bar. We appreciate your feedback regarding the food service and apologize for the delay in preparing your briyani. We will address this with our team to ensure prompt service in the future. It is great to know that you found our staff to be polite and helpful, and that you enjoyed the kids play area. We look forward to welcoming you back soon for another wonderful experience.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.

10/10 Excellent

Pudur, Santa Clara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with good buffet and great customer service
Stayed 1 night in Nov 2023
Response from Radisson Salem on Nov 18, 2023
Thank you for being a 10-star advocate! We look forward to continually wowing you.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.

8/10 Good

Senthil

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room real-estate, Food and amenities. I didn't like the fact that bathroom has a transparent panels which is not conducive for non-couples. Please install some drapes that could be pulled down to block the transparent panels in the bath-room.
Stayed 2 nights in Nov 2023
Response from Radisson Salem on Nov 9, 2023
Dear Senthil,Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our room real-estate, food, and amenities. We appreciate your suggestion regarding the bathroom panels, and we'll definitely look into installing drapes to provide more privacy. We hope to welcome you back soon for another great stay!Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.

10/10 Excellent

Harshavardan, East York,

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service. Friendly staff
Stayed 2 nights in Aug 2023
Response from Radisson Salem on Oct 21, 2023
Thank you for being a 10-star advocate! We look forward to continually wowing you.Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.

10/10 Excellent

Sankari

This hotel has never disappointed me. My birth town is only 4 miles from the hotel. I have been staying here since 2013 every time I visit Salem. Staff very helpful and courteous. I highly recommend this hotel
Stayed 2 nights in Sep 2023
Response from Radisson Salem on Oct 3, 2023
Dear Sankari,Thank you so much for your wonderful review! We're delighted to hear that you've been a loyal guest since 2013 and that our staff has always been helpful and courteous. We appreciate your recommendation and look forward to hosting you again on your next visit to Salem!Warm Regards ,General ManagerMADHUSOODHANAN SUGUMARAN Radisson Salem.

10/10 Excellent

Eapen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property.
Stayed 1 night in Sep 2023

10/10 Excellent

Shanmuga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant service as always
I am a repeat customer and never have I been let down
Stayed 1 night in Aug 2023

10/10 Excellent

Bhaskaran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing and enjoyed the breakfast with variety of items
Stayed 2 nights in Aug 2023

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Jul 2023

8/10 Good

Devados

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Ok and toilet is not clean to value of the brand name
Stayed 2 nights in Mar 2023
Response from Mittu V Alex on Mar 27, 2023
Dear Guest, Thank you for your feedback and for taking the time to write about your experience. On behalf of our entire team at Radisson Salem, I apologize for the concerns you have shared about your experience at our hotel. I have addressed your feedback with our team, and I assure you we are working diligently to ensure a similar situation does not reoccur. I hope we will have the opportunity to welcome you back and exceed your expectations soon with a stay that is memorable for all the right reasons. Kind regards,

10/10 Excellent

Devony

Stayed 2 nights in Feb 2023
Response from Mittu Alex on Feb 17, 2023
Dear Guest,Thank you for taking the time to share your feedback from your visit to the Radisson Salem. We are delighted to read from your review that you enjoyed your recent stay with us, and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Salem,I look forward to welcoming you back. Sincerely,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with an Amazon alfresco restaurant.
Stayed 1 night in Dec 2022
Response from Mittu V Alex on Jan 2, 2023
Dear Guest, Greetings from Radisson Salem!Thank you for choosing Radisson, Salem and sharing your feedback with usIt gives me immense pleasure to read such wonderful feedback about our hotel and especially about the team.It is our Endeavour to provide excellent service and I am happy to note that you had a memorable stay.At Radisson Salem, every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. Thank you for recognizing our efforts. I have shared this lovely feedback with everyone in the hotel.Thank you once again for taking the time to write the review. The team and I look forward to welcoming you back at Radisson Salem.Regards,

10/10 Excellent

Sathish

Stayed 1 night in Dec 2022
Response from Mittu V alex on Dec 29, 2022
Dear Mr. Sathish Thank you for taking the time to share your feedback from your visit to the Radisson Salem. We are delighted to read from your review that you enjoyed your recent stay with us, and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Salem,I look forward to welcoming you back. Sincerely,

4/10 Poor

Duncan

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Disappointing.
The stay was going going well, until Breakfast. At Breakfast the restaurant staff were playing around next to the food Stalls, and I unfortunately watched one of them wipe the knife used for cutting the cheeses on the shirt of one of his colleagues. I had had some cheese, and this made me feel rather ill. I couldn't finish my meal worrying about the overall cleanliness of the kitchen.
Stayed 1 night in Dec 2022
Response from Mittu Alex on Dec 7, 2022
Dear Mr. Reynolds,Greetings from Radisson SalemAt the outset, please accept my heartfelt apologies for the inconveniences you seem to have faced during your stay. My team and I are extremely disappointed that you have left with such a negative impression of our product and services.I have no excuses to offer for the issues that you have highlighted, but I am surely going to discuss and follow up with the concerned teams with due seriousness to ensure that our service standards continue to improve, and such situation are avoided in the future. Please, may I request you to treat this experience in isolation and non-representative of The Radisson Salem, experience and gives us another opportunity to re-affirm your perception of our brand. The team and I look forward to serving you again.Kind regards , Front Office Manager

10/10 Excellent

HEMANT KUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Manav

Stayed 1 night in Aug 2022
Response from Mittu Alex on Sep 1, 2022
Dear Mr Manav. Greetings from Radisson Salem!Thank you for choosing Radisson, Salem and sharing your feedback with usIt gives me immense pleasure to read such wonderful feedback about our hotel and especially about the team.It is our Endeavour to provide excellent service and I am happy to note that you had a memorable stay.At Radisson Salem, every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. Thank you for recognizing our efforts. I have shared this lovely feedback with everyone in the hotel.Thank you once again for taking the time to write the review. The team and I look forward to welcoming you back at Radisson Salem.Regards,

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Mittu Alex on Jun 25, 2022
Dear Guest, Greetings from Radisson Salem! Thank you for choosing Radisson, Salem and for sharing your feedback with us It gives me immense pleasure to read such wonderful feedback about our hotel and especially about the team. It is our Endeavour to provide excellent service and I am happy to note that you had a memorable stay. At Radisson Salem, every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. Thank you for recognizing our efforts. I have shared this lovely feedback with everyone in the hotel. Thank you once again for taking the time to write the review. The team and I look forward to welcoming you back at Radisson Salem. Regards,

8/10 Good

Narayanan

Stayed 1 night in May 2022
Response from Mittu Alex on Jun 25, 2022
Dear Guest, Greetings from Radisson Salem! Thank you for choosing Radisson, Salem and for sharing your feedback with us It gives me immense pleasure to read such wonderful feedback about our hotel and especially about the team. It is our Endeavour to provide excellent service and I am happy to note that you had a memorable stay. At Radisson Salem, every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. Thank you for recognizing our efforts. I have shared this lovely feedback with everyone in the hotel. Thank you once again for taking the time to write the review. The team and I look forward to welcoming you back at Radisson Salem. Regards,

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mountain facing view was excellent. The rooms are sparkling clean and the accessories (Towels, soaps, shampoo, tooth brush etc.) provided stood apart. Staff provided excellent services all the time and courteous. The Restaurant offered multiple varieties and all very tasty. Overall very nice place to stay and closers to airport, train JCT. Would highly recommend to anyone who want a peaceful stay with good food options.
Stayed 1 night in Apr 2022
Response from Mittu V Alex on Apr 30, 2022
Dear Mr. Ramesh, Greetings from Radisson Salem! Thank you for choosing to stay at Radisson, Salem and for sharing your feedback with us It gives me immense pleasure to read such wonderful feedback about our hotel and especially about the team. It is our Endeavour to provide excellent service and I am happy to note that you had a memorable stay. At Radisson Salem, every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. Thank you for recognizing our efforts. I have shared this lovely feedback with everyone in the hotel. Thank you once again for taking the time to write the review. The team and I look forward to welcoming you back at Radisson Salem. Regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Mittu V Alex on Apr 14, 2022
Dear Guest, Greetings from Radisson Salem! Thank you for choosing to stay at Radisson, Salem and for sharing your feedback with us It gives me immense pleasure to read such wonderful feedback about our hotel and especially about the team. It is our Endeavour to provide excellent service and I am happy to note that you had a memorable stay. At Radisson Salem, every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. Thank you for recognizing our efforts. I have shared this lovely feedback with everyone in the hotel. Thank you once again for taking the time to write the review. The team and I look forward to welcoming you back at Radisson Salem.

8/10 Good

Sunil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only real business class hotel in Salem.
As far as I am aware, the only real choice for a business class hotel in Salem. Clean, decent rooms, limited menu but tasty food. Spacious premises and even the rooms are quite large. Attentive and efficient staff. Only grouse was that the mattress could have been better.
Stayed 1 night in Mar 2022
Response from Mittu V Alex on Mar 21, 2022
Dear Mr. Sunil, Thank you for choosing to stay at Radisson Salem and for sharing your feedback with us I am delighted to note that you enjoyed your stay and really appreciate your compliments on the rooms & food. I am also disappointed to learn that you faced issues with the mattress. Please accept my heartfelt apologies for the inconveniences you seem to have faced during your stay. My team and I are very disappointed that you have left with such a negative impression of our product. I will surely discuss the same with my team and assure you that we will do everything in our capacity to avoid such scenarios in the future. I thank you once again for taking time to share your feedback and hope you give us an opportunity to serve you again.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
Stayed 1 night in Dec 2021
Response from Mittu V Alex on Jan 11, 2022
Dear Guest, Greetings from Radisson Salem, I thank you for choosing Radisson Salem during your visit to the City. Unfortunately we were not being able to meet up to your expectation in terms of the facilities being offered and we sincerely apologies for the same. We are receiving accolades from all the quarters including the trip advisor community and I can assure you that the entire team at the Radisson Salem is focused towards the Guest satisfaction and any feedback by the Guest is taken up with the due seriousness. I will request you to give us one more opportunity when you visit the City again and we will ensure that you have a comfortable stay with us

8/10 Good

P S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Highway Hotel
It was a great stay . It was a break in journey on our way from Chennai to Palakkad. Good to break road trips in such amazing friendly fully set up properties..
Stayed 1 night in Dec 2021
Response from Mittu V Alex on Jan 11, 2022
Dear Guest, Greetings from Radisson Salem! Thank you for choosing to stay at Radisson, Salem and for sharing your feedback with us It gives me immense pleasure to read such wonderful feedback about our hotel and especially about the team. It is our Endeavour to provide excellent service and I am happy to note that you had a memorable stay. At Radisson Salem, every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. Thank you for recognizing our efforts. I have shared this lovely feedback with everyone in the hotel. Thank you once again for taking the time to write the review. The team and I look forward to welcoming you back at Radisson Salem. Regards,

10/10 Excellent

PARIKSHITA

Stayed 1 night in Oct 2021
Response from Mittu V Alex on Dec 15, 2021
Dear Guest, Greetings from Radisson Salem! Thank you for choosing to stay at Radisson, Salem and for sharing your feedback with us It gives me immense pleasure to read such wonderful feedback about our hotel and especially about the team. It is our Endeavour to provide excellent service and I am happy to note that you had a memorable stay. At Radisson Salem, every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality. Thank you for recognizing our efforts. I have shared this lovely feedback with everyone in the hotel. Thank you once again for taking the time to write the review. The team and I look forward to welcoming you back at Radisson Salem. Regards,

10/10 Excellent

BALAKRISHNAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Murali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Dinner buffet was excellent.
Stayed 1 night in Apr 2021
Response from Mittu V Alex on Apr 19, 2021
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 Excellent

Aditya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Mittu V Alex on Apr 19, 2021
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 Excellent

Vikram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Mittu V Alex on Apr 19, 2021
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff overcharged my mother and declined to give us the receipt. Staff lied that they took Rs. 2000 cash for early check-in in addition to regular room charges and later they said that they took only Rs. 1500 and they never gave the receipt to my family members, who reach out to front desk and management, no use. Beware of the front desk members and staff for lie. Ask for receipts and get them before you leave the front desk
Stayed 1 night in Mar 2021
Response from Mittu V Alex on Apr 3, 2021
Dear Guest, Greetings from Radisson Salem! I am at a complete loss of words to apologize to you for this experience. Please do accept my most sincere and heartfelt apology. I am most embarrassed that you have left with such an impression from here, and especially about the angst and frustration we've caused to you. I will take this up with my team, and make sure the necessary training is provided to avoid such a service lapse again. We request that you consider this experience as an exception to our hotel standards and I truly hope you will give us an opportunity to serve you again soon. Best Regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great all round experience. Definitely worth visiting. Pricing can probably be a bit more competitive. It seems to be on the higher side.
Stayed 1 night in Mar 2021
Response from Mittu Alex on Mar 31, 2021
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

8/10 Good

P S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Overnight stay Hotel on NH
Excellent location on the National Highway. Easy to access and good for overnight break of road trips.
Stayed 1 night in Mar 2021
Response from Mittu V Alex on Apr 3, 2021
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Room was clean and dis infected. Overall stay was pleasant.
Stayed 3 nights in Mar 2021
Response from Mittu Alex on Mar 31, 2021
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The breakfast was not included. And the age of both my children were less by 3 years and mad us look like as though we had entered the wrong age. Please don't humiliate your costumers like this
Stayed 1 night in Feb 2021
Response from Mittu V Alex on Apr 4, 2021
Dear Guest, Greetings from Radisson Salem! I am at a complete loss of words to apologize to you for this experience. Please do accept my most sincere and heartfelt apology. I am most embarrassed that you have left with such an impression from here, and especially about the angst and frustration we've caused to you. I will take this up with my team, and make sure the necessary training is provided to avoid such a service lapse again. We request that you consider this experience as an exception to our hotel standards and I truly hope you will give us an opportunity to serve you again soon. Best Regards,

10/10 Excellent

Abdul Latheef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Mittu V Alex on Apr 3, 2021
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 Excellent

Satish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Prabhu Shanmugam on Oct 9, 2020
Dear Mr.Satish, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Prabhu Shanmugam on Oct 9, 2020
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 Excellent

NT, Sydney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , 24hour check-out, tidy rooms and convenient location
Stayed 1 night in Dec 2019
Response from Prabhu Shanmugam on Oct 9, 2020
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019
Response from Prabhu Shanmugam on Oct 9, 2020
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019
Response from Prabhu Shanmugam on Oct 9, 2020
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 Excellent

RaviKumar

Stayed 1 night in Sep 2019
Response from Prabhu Shanmugam on Oct 9, 2020
Dear Mr. Ravikumar, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Prabhu Shanmugam on Oct 9, 2020
Dear Guest, Greetings from Radisson Salem! Thank you for taking the time to share your experience about your stay at the hotel. It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. Your generous compliments have been passed onto the entire team for taking care of all your requirements. It was a pleasure to have you stay with us. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive to needs and very helpful. The buffet at Tangerine was excellent- both dinner and breakfast. The rooms were clean and bathroom facilities nice. The lobby was very inviting. Overall this hotel gets 5 stars. This is probably one of the best hotels that I have stayed at
Stayed 1 night in Jul 2019
Response from Prabhu Shanmugam on Jul 28, 2019
Dear Guest , Thank you for choosing to stay at Radisson, Salem and for taking the time to share your review on Expedia. Your generous appreciation of all aspects of the hotel is very encouraging. I have personally shared your feedback about the service you received with the entire team and they are thrilled to receive it. We believe that people are our biggest assets and appreciation such as yours reinforces our belief. I am glad to be working with highly motivated and enthusiastic individuals who to take personal pride in delivering warm, intuitive and genuine service for all our guests The team and I would be delighted to have another opportunity to welcome you back to our hotel in the not too distant future.

10/10 Excellent

ManojGrover, Bengaluru

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good. Rooms are spacious and staff is courteous. But during birthday party and functions, service to the guests staying in Radisson is not so effective. We faced this situation on 12th July during dinner. Suggest hotel to hire more staff when ever any such parties are being organized in the restaurant.
Stayed 1 night in Jul 2019
Response from Prabhu Shanmugam on Jul 28, 2019
Dear Mr. Manoj Grover, Greetings from Radisson Salem, I thank you for choosing Radisson Salem during your visit to the City. Unfortunately we were not being able to meet up to your expectation in terms of the facilities being offered and we sincerely apologies for the same. We are receiving accolades from all the quarters including the trip advisor community and I can assure you that the entire team at the Radisson Salem is focused towards the Guest satisfaction and any feedback by the Guest is taken up with the due seriousness. I will request you to give us one more opportunity when you visit the City again and we will ensure that you have a comfortable stay with us

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Excellent care by the staff.
Stayed 1 night in Jul 2019
Response from Prabhu Shanmugam on Jul 28, 2019
Dear Guest , Thank you for choosing to stay at Radisson, Salem and for taking the time to share your review on expedia. Your generous appreciation of all aspects of the hotel is very encouraging. I have personally shared your feedback about the service you received with the entire team and they are thrilled to receive it. We believe that people are our biggest assets and appreciation such as yours reinforces our belief. I am glad to be working with highly motivated and enthusiastic individuals who to take personal pride in delivering warm, intuitive and genuine service for all our guests The team and I would be delighted to have another opportunity to welcome you back to our hotel in the not too distant future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Prabhu Shanmugam on Jul 28, 2019
Dear Guest , Thank you for choosing to stay at Radisson, Salem and for taking the time to share your review on expedia. Your generous appreciation of all aspects of the hotel is very encouraging. I have personally shared your feedback about the service you received with the entire team and they are thrilled to receive it. We believe that people are our biggest assets and appreciation such as yours reinforces our belief. I am glad to be working with highly motivated and enthusiastic individuals who to take personal pride in delivering warm, intuitive and genuine service for all our guests The team and I would be delighted to have another opportunity to welcome you back to our hotel in the not too distant future.

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Many of the amenities which should be there are not actually available
Stayed 1 night in Jun 2019
Response from Prabhu Shanmugam on Jul 28, 2019
Dear Guest, Greetings from Radisson Salem, I thank you for choosing Radisson Salem during your visit to the City. Unfortunately we were not being able to meet up to your expectation in terms of the facilities being offered and we sincerely apologies for the same. We are receiving accolades from all the quarters including the trip advisor community and I can assure you that the entire team at the Radisson Salem is focused towards the Guest satisfaction and any feedback by the Guest is taken up with the due seriousness. I will request you to give us one more opportunity when you visit the City again and we will ensure that you have a comfortable stay with us

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good , room facilities, service etc.
Stayed 1 night in Jun 2019
Response from Prabhu Shanmugam on Jul 28, 2019
Dear Guest , Thank you for choosing to stay at Radisson, Salem and for taking the time to share your review on expedia. Your generous appreciation of all aspects of the hotel is very encouraging. I have personally shared your feedback about the service you received with the entire team and they are thrilled to receive it. We believe that people are our biggest assets and appreciation such as yours reinforces our belief. I am glad to be working with highly motivated and enthusiastic individuals who to take personal pride in delivering warm, intuitive and genuine service for all our guests The team and I would be delighted to have another opportunity to welcome you back to our hotel in the not too distant future.