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Opiniones de The Hotel Salem

3 out of 5
The Hotel Salem
4370 Commercial St Se, Salem, OR

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 593 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 292 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 72 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 25 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 1000 opiniones" "

9.2/10

Limpieza

9.4/10

Servicio y personal

8.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Victor

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Muy bien
Se hospedó 2 noches en septiembre de 2021
Respuesta de Rachel~ Guest Service Manager, el 13 sept. 2021
Victor, we appreciate your review! Thank you so much for staying with us & we look forward to welcoming you back soon!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good not too bad...the rooms were a bit clean the bed sheet were dirty
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Duwiri

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it’s super big and clean
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Penny

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was so friendly and the room was really spacious and clean!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Elizabeth

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was perfect for our needs- it was clean, quiet, safe, & in a good location.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Daniel, scottsdale

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good value. Clean and friendly staff. My first time to Salem - so can't compare to other properties but we would stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 19 abr. 2024
Daniel, we appreciate your feedback. Thank you for staying with us!

6/10 Aceptable

Kenneth

Le gustó: Servicio y personal y condiciones de la propiedad
Rooms were nice. Had microwave (Didn't mention that in amenities). Only issue of concern is that there are no ice machines on all floors. You have to take elevator or stairs to I forget what floor it's on (That's my point!).
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 19 abr. 2024
Kenneth, we appreciate your feedback. Thank you for staying with us!

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was great. Nice quiet room.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 19 abr. 2024
Michael, we appreciate your 5-5 review! We look forward to welcoming you back next time! Thank you

10/10 Excelente

joe

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Recently renovated, good value
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 19 abr. 2024
Joe, we appreciate your 5-5 review! So happy you enjoyed your stay with us & we look forward to your next stay! Thank you

10/10 Excelente

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 19 abr. 2024
Ryan, we appreciate your 5-5 review! So happy you enjoyed your stay with us & we look forward to your next stay! Thank you

10/10 Excelente

Chia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room and fantastic staff
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 19 abr. 2024
Chia, we appreciate your 5-5 review! So happy you enjoyed your stay with us & we look forward to your next stay! Thank you

8/10 Bueno

Denny

Nice refurbished hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 11 abr. 2024
Denny, we are happy to see you enjoyed your stay. Thank you

10/10 Excelente

Hazel Jane

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Plenty of parking, clean and quiet.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 9 abr. 2024
Hazel Jane, we are happy to see you enjoyed your stay with us! Thank you

6/10 Aceptable

pamela

Viaje de negocios
Le gustó: Servicio y personal
It was loud and noisy. Rooms need to be sound proof.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 9 abr. 2024
Pamela, we appreciate your feedback. Thank you for staying with us!

10/10 Excelente

Karen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and comfortable bed and pillows. Friendly staff. Great stay. 10 min drive from old town.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 9 abr. 2024
Karen, we are happy to see you enjoyed your stay with us! We look forward to welcoming you back soon! Thank you

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was very nice, breakfast lady Nicole was on top of her game!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Rachel~ Guest Services Manager, el 6 abr. 2024
Karen, thank you for the 5-5 review! We are so happy to see you enjoyed your stay & look forward to your next stay with us!

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, accessible to a bunch of store’s & restaurants
Se hospedó 2 noches en marzo de 2024
Respuesta de Rachel~ Guest Services Manager, el 6 abr. 2024
Michael, thank you for the 5-5 review! We are so happy to see you enjoyed your stay & look forward to your next stay with us!

10/10 Excelente

Leyla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel super nice, the staff not that friendly beside that I like it 👍
Se hospedó 1 noche en marzo de 2024
Respuesta de Rachel~ Guest Services Manager, el 6 abr. 2024
Leyla, thank you for the 5-5 review! We are so happy to see you enjoyed your stay & look forward to your next stay with us!

10/10 Excelente

Erika

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dog Friendly and Friendly Staff
Se hospedó 3 noches en marzo de 2024
Respuesta de Rachel- Guest Service Manager, el 30 mar. 2024
Erika, we appreciate the 5-5 review! Thank you for staying with us & we hope to see you during your next travels to Salem, OR!

10/10 Excelente

Shaundel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff, extremely clean and great place to sta and worth the price
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services, el 28 mar. 2024
Thanks a million for the AWESOME "10 out of 10" review.We are very appreciative of your kind words regarding our cleanliness & friendliness.We hope to see you soon..

10/10 Excelente

Claudia Lee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 28 mar. 2024
Thank you so much for the AMAZING "5 out of 5" review!We hope to see you soon!

2/10 Terrible

Julie

Viaje en grupo
Le gustó: Servicios
its possible the walls are paper thin- but we were up all night with the people above us . When we called the front desk; they clearly let them know it was us complaining as they proceeded to pound on the floor
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 28 mar. 2024
Thank you so much for your feedback.Stay Well, Be Safe.

10/10 Excelente

Brandon

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services, el 28 mar. 2024
Thank you so much for your "5 out of 5" review.We hope to see you on your next visit to Salem.

10/10 Excelente

Christine

Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 19 abr. 2024
Christine, we appreciate your 5-5 review! So happy you enjoyed your stay with us & we look forward to your next stay! Thank you

10/10 Excelente

Francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Rachel- Guest Service Manager, el 22 mar. 2024
Francisco, we appreciate your 5-5 review! We are happy to see you enjoyed your stay with us! Thank you and we look forward to welcoming you back soon!

10/10 Excelente

Mike

Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 9 abr. 2024
Mike, we are happy to see you enjoyed your stay with us! Thank you

10/10 Excelente

Norma, Jurupa Valley

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk attendants are nice and helpful
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Services, el 19 mar. 2024
Norma, we are so happy to see you enjoyed your stay! Thank you.

10/10 Excelente

Mary

Viaje familiar
Love that we were close to Trader Joe’s! Easy, healthy, and affordable dinner in our tidy comfortable room!
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 19 mar. 2024
Norma, we are so happy to see you enjoyed your stay! Thank you.

4/10 Malo

chantell

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Check in was amazing. Staff was friendly and helpful. From there it went downhill. Power went out from just after 9pm and didn’t come back on until after 2am with ZERO communication. I tried to talk to the staff that night and was met with gruff irritation like I was the inconvenience. There was never an apology or explanation. A simply sorry for the inconvenience. We are doing everything can. But nothing. Breakfast was pretty good the first morning but the next was poorly stocked. If you’re looking for a hot shower, this is probably not the hotel for you. I will not be staying here in the future nor would recommend.
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Services, el 28 mar. 2024
Thank you for your feedback. Unfortunately, we do not have any say as to when the power will come on after a power outage as that is completely in the hands of PGE.Please feel free to email us directly with any other feedback or recommendations that you might have.

10/10 Excelente

Kristen

Se hospedó 1 noche en marzo de 2024
Respuesta de Rachel~ Guest Services Manager, el 6 abr. 2024
Kristen, thank you for the 5-5 review! We are so happy to see you enjoyed your stay & look forward to your next stay with us!

10/10 Excelente

Willard

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My go to Salem lodging. Staff is great to all. They're all polite and happy. No snarly people here. Shopping, e-z access to all major roads, and good price.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 17 mar. 2024
Willard, we appreciate your nice review! Thank you for staying with us!

10/10 Excelente

Sandra L

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff everybody was great professional clean quiet just a nice place to stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 17 mar. 2024
Sandra, we appreciate your nice review! Thank you for staying with us!

6/10 Aceptable

Kelly

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Check in was easy, nice and friendly staff. Good continental breakfast. Pictures online show a hot tub but this is the second time we have stayed here and it has been covered both times. No fault to the hotel, but this was the nosiest stay Ive ever had. The people above us were stomping and running back and forth until about 11:00, and the room next to us had the TV so loud I could hear what they were watching. Ok hotel for price but horrible nights sleep.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 28 mar. 2024
Thank you for your feedback.We have staff on duty 24 hours a day to accommodate any requests that you might have.

10/10 Excelente

Mike

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very nice…
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 17 mar. 2024
Mike, we appreciate your nice review! Thank you for staying with us!

10/10 Excelente

Jeff, Medford

Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services, el 28 mar. 2024
Thank you so much for your AMAZING "5 out of 5" review.We hope to see you soon!

10/10 Excelente

Robby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations, el 6 mar. 2024
Thanks you so very much for the AWESOME "5 out of 5" review.We hope to see you soon!

10/10 Excelente

kermit

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pet friendly. Basic hotel, clean, good value, quiet and very friendly staff. Would stay again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 28 feb. 2024
Kermit, we appreciate your nice review! Thank you for staying with us!

10/10 Excelente

Sara N

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to grocery and drug stores and food options. Building looked rather new. Friendly staff.
Se hospedó 1 noche en febrero de 2024
Respuesta de Rachel-Guest Service Manager, el 28 feb. 2024
Sara, we are happy to see you enjoyed your stay with us! We look forward to seeing you again!

8/10 Bueno

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check-in was quick and easy. Room was spacious, microwave was included, interior design was basic, limited amenities.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 23 feb. 2024
Karen, we appreciate you review! Thank you for staying with us & we look forward to welcoming you back soon!

6/10 Aceptable

Richard

Le gustó: Limpieza
Pretty average. Had a stong odor of varnish (or something) in the lobby and hallways.
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Services, el 23 feb. 2024
We appreciate your feedback. Thank you for staying with us.

4/10 Malo

Rafael, Gresham

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
Front office staff was extremely rude to my wife is sad being a marine veteran will get this type of treatment.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations, el 6 mar. 2024
We are so sorry that your experience with our front desk was unsatisfactory. We pride ourselves in our friendliness and we will use your review as a training tool for employees.We hope to see you on your next visit to Salem.

8/10 Bueno

Jon

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was convenient and breakfast was delicious.
Se hospedó 1 noche en febrero de 2024
Respuesta de Rachel- Guest Service Manager, el 18 feb. 2024
Jon, we are happy to see you enjoyed your stay with us & we look forward to welcoming you back soon! Thank you

8/10 Bueno

Judith

Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 21 mar. 2024
Judith, we appreciate your feedback. Thank you for staying with us!

10/10 Excelente

Tawnya, Salem

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent location and amenities. Very comfortable and convenient
Se hospedó 2 noches en febrero de 2024
Respuesta de Rachel~ Guest Services Manager, el 14 feb. 2024
Tawnya, we are happy to see you enjoyed your stay with us! We look forward to your next stay. Thank you

8/10 Bueno

Ariane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Services, el 14 feb. 2024
Ariane, thank you for staying with us!

6/10 Aceptable

Manda Moon

Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Services, el 14 feb. 2024
Manda Moon, we appreciate your feedback. Thank you for staying with us!

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Rachel~ Guest Services Manager, el 14 feb. 2024
James, we are happy to see you enjoyed your stay with us! We look forward to your next stay!

8/10 Bueno

Dorinda

Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 21 mar. 2024
Dorinda, we appreciate your feedback. Thank you for staying with us!

8/10 Bueno

Alex

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ok, renoe'd older hotel in very nice condition. Great staff support
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 8 feb. 2024
Alex, thank you for staying with us! We appreciate your feedback.

8/10 Bueno

Dodie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was recently renovated. The indoor pool was a bit chilly. The staff was very nice and helpful. Will stay there again.
Se hospedó 5 noches en febrero de 2024
Respuesta de Guest Services, el 8 feb. 2024
Dodie, we appreciate your review! Thank you for staying with us!