Posted Mar 23, 2017
Noisy room-could hear guests talking and coughing next door; our room was beside a conference room, so could hear the group clapping, etc; refrigerator was noisy and near bed. Strange bathroom - definitely set up for handicapped user. No shower curtain first night, so challenging to shower without making a mess, towels cheap and scratchy. Sink bowl drained very slowly. Toilet clogged easily. Could smell cigarette smoke early one morning...not sure from where. Breakfast area had very worn out chairs. Ran out of essentials like milk and coffee during breakfast hours, desk clerk needed summoned to get refills, as no one seemed to be monitoring. Dog was allowed to enter breakfast room, despite very small sign saying no pets in room and in direct sight of desk clerk. Staff not helpful or encouraging when asking for help regarding booked wine tour company. Font desk staff glued to computer screen, often with ear plugs, ignoring guests. Pillows died a long time ago. Bed was comfortable The room did seem clean. You usually get what you pay for, but even at the price we paid, we were overcharged for what we got. And stuck with two nights there. very disappointing and would never recommend.