945945 verified reviews
Cleanliness
3.3/5
Cleanliness 65%
Staff & service
3.3/5
Staff & service 65%
Amenities
2.7/5
Amenities 54%
Property conditions & facilities
3.1/5
Property conditions & facilities 62%

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

It wad a nice place and they were friendly to my dogs
Stayed 1 night in Dec 2019
0

1/5 Terrible

Stayed 1 night in Feb 2020
0

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities

The staff are very kind and friendly and price was very reasonable. We have stayed here in the past many times but this time it was very disappointing. Overall it looked fine until we saw that the washcloths and the hand towel had been used and were filthy with black dirt and stains...it was very obvious that they had not been washed. At 3am (no fault of the staff) the person next door began playing tv exceptionally loud and we had to call the desk who responded immediately and took care of problem. Breakfast was very sparse and tables had not been cleaned. It was sad to see how much this hotel had declined since our last stay and unfortunately we won't stay there again.
Stayed 1 night in Feb 2020
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020
0

1/5 Terrible

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort

SAVE YOUR MONEY - GO SOMEWHERE ELSE

Book somewhere else! The guy at check in was less then friendly. the room was a smoking room, when I opened the door, the smell was overwhelming. They could open the window or use an air freshener while cleaning... if they actually DO Clean. The handicap handle in the shower stall was slimy like it still had soap on it. The floors were dingy and dirty. The whole place needs some TLC. The smoke alarm in our room kept going off, tried to call the front desk and the phone didn't work!! After talking to the night clerk, we were told it was an ongoing issue. FD confirmed that they had been there before for this issue. We were not the only guests that were complaining about the noise. The breakfast was a total joke. We talked to the manager the next afternoon to ask for some sort of refund and was basically told that he wouldn't give a refund and that we were being TOO PICKY.; YEAH... I guess wanting a quiet evening in a clean room is VERY much to ask for, how dare I.
Stayed 1 night in Jan 2020
0

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room we had didn’t have any water at all. Called downstairs and asked the guy at the lobby why there was no water. He said he would be up shortly, before I could get dressed. He already started to put the key in and open the door. Then we got moved to a different room downstairs. Every time I’ve stayed here, I’ve gotten nothing but terrible service. Never again will I book with them.
Stayed 1 night in Jan 2020
0

2/5 Poor

Happy face iconLiked: Staff & service, amenities
Sad face IconDisliked: Cleanliness, property conditions & facilities

The staff very friendly. Good breakfast. But the bottom shower had so much mildew it smelled like vomit. They need to remove all caulking and clean it really good then redo it. ☹️
Stayed 1 night in Jan 2020
0

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service

The room was nasty. There were stains in the entire carpet area and the cloth part of all the chairs. The wall had dried up puke on it. The toilet wasn’t clean. The person at the counter was not friendly or helpful. Worst experience Inhave had in some time.
Stayed 1 night in Jan 2020
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Trip

Like staying here because of the location and value.
Stayed 3 nights in Dec 2019
0

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, room comfort

Very budget. Clean .
Stayed 1 night in Dec 2019
0

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities

My room didn't have hot water in the sink, no garbage cans, shower freely like it was going to fall through the floor, linens were dirty. Talked to the guy at the counter and he argued with me about this stuff didn't offer any kind of compensation.
Stayed 1 night in Dec 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Good everything is ok. Thanks.
Stayed 6 nights in Nov 2019
0

3/5 Okay

Happy face iconLiked: Property conditions & facilities, room comfort

Family holiday

It was ok. Pretty clean. Beds very comfortable. Breakfast ok. Staff ok. Location very accessible to freeway. Pool only slightly warm.
Stayed 2 nights in Nov 2019
0

3/5 Okay

Happy face iconLiked: Staff & service

Bed was very firm, Elevator was not operational and continental breakfast has a very very small assortment/variety to choose from.
Stayed 1 night in Nov 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2019
0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

Clean & comfy after a cross country trip. Breakfast seemed like an afterthought though.
Stayed 1 night in Oct 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities

The room and property was nice and clean but the party next to our room was very RUDE as they played their TV all night long loud enough that we couldn't sleep. We asked the desk to have them turn it down but it didn't do any good and my husband knocked on their door but they didn't respond. RUDE people are bad for any business.
Stayed 1 night in Oct 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy location right off the highway. Good for road trip
Stayed 1 night in Oct 2019
0

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities

Not enough furniture. May be that’s why it is not pricy. But would expect side lamp, better pillow and comforter.
Stayed 1 night in Oct 2019
0

3/5 Okay

I got a non smooking room wich did not seem,like i did . it smelled pretty bad people were smooking in the hallway too ,
Stayed 1 night in Oct 2019
0

4/5 Good

Sad face IconDisliked: Cleanliness

Stayed 1 night in Oct 2019
0

3/5 Okay

Happy face iconLiked: Staff & service, amenities
Sad face IconDisliked: Property conditions & facilities

It was off by itself, not crowed in with all the other hotels. Bad - the night lock in our room was broken off.
Stayed 1 night in Oct 2019
0

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2019
0

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2019
0

4/5 Good

Happy face iconLiked: Cleanliness

Stayed 2 nights in Sep 2019
0

1/5 Terrible

Stayed 2 nights in Sep 2019
0

3/5 Okay

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities, property conditions & facilities

When we arrived the parking lot was full of broken glass. Told the hotel clerk about this and he told us he would take care of the glass. Next morning nothing had been done. Asked clerk if swimming pool was heated. He said yes. Pool was being filled and water was very cold. No hot tub either. Breakfast was poor. Room was clean and smoke free. Happy about that. Wouldn't stay again.
Stayed 1 night in Sep 2019
0

1/5 Terrible

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort

CAN NOT HAVE VISITORS AT ALL

The place itself was very nice and clean however you cannot have any visitors at all. Not even during the day. If it wasn't for this rule I would have stayed 3 more nights so I booked a room across the street at Best Western where
Stayed 1 night in Sep 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

Very clean. The phones in the room didn't work, but that isn't a huge deal nowadays as we all have cell phones. Continental breakfast is fine if you don't need any proteins.
Stayed 1 night in Sep 2019
0

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities

Our room was very dated and used. From the carpeting being stained to the black mold around the outside of the shower. The person checking us in also had several dinner stains on his shirt and looked untidy. Not what I expected from the pictures on Expedia or from a Rodeway property
Stayed 1 night in Sep 2019
0

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was old and run down.
Stayed 1 night in Sep 2019
0

1/5 Terrible

Happy face iconLiked: Amenities
Sad face IconDisliked: Staff & service

I requested check out time at 11:30am. They said it was ok. At 11:30am the front desk person barged into my room. They did not knock. I was undressed. In order to excuse their behavior they accused me of some wall damage, I DID NOT DO. Unfortunate. I was ready to book another night, but it was too disappointing.
Stayed 1 night in Sep 2019
0

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is greqt.other than that everythkng needs an update starting from staffs
Stayed 2 nights in Aug 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

It was good i would stay there again, no problem
Stayed 2 nights in Aug 2019
0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service

The room was generally clean. It could have used some deep cleaning. Use a toothbrush to clean sealant Around shower door.
Stayed 2 nights in Aug 2019
0

3/5 Okay

Stayed 1 night in Aug 2019
0

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting stay at poorly run hotel.

Just a horrible experience, whole place smelled like an ash tray, staff didn’t know what a crib was, toilet in our room was clogged upon arrival and call to front desk resulted in them saying to come get a plunger because they were too busy, well two hours later and multiple trips by maintenance to finally resolve so late my two infants were exhausted. Will not stay at this chain again!
Stayed 1 night in Aug 2019
0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Super friendly staff. Great room. Very clean and would stay here again.
Stayed 1 night in Aug 2019
0

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities

Not even close to a clean place to stay

Are stay here was not a pleasant. Customer service was not friendly and had no customer skills in greeting us. Then the one room they put us in had poop still left all over the toilet and the light was buzzing no stop and the room was not vacuumed. So I complained and he put us in room next door . When I was checking out that one the bathroom was filled with black mold and room stink like rotten farts. I watched the guy go into the first room with vare hands and paper towel and clean poop off with with and paper towel. There was other couple with kids that went in shorthly after that. Not a clean place to stay. I was afraid to eaven eat the breakfast.
Stayed 2 nights in Aug 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

The housekeeper. The room was clean when we got back in the hotel. We stayed for 2 nights. Staff were also nice.
Stayed 2 nights in Aug 2019
0

3/5 Okay

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities

Lousy tv very limited on channels! Good location for highway access
Stayed 3 nights in Aug 2019
0

2/5 Poor

Sad face IconDisliked: Cleanliness

Stayed 2 nights in Aug 2019
0

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019
0

3/5 Okay

Stayed 1 night in Aug 2019
0

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service

You could tell that this was a family run hotel. The lodging was adequate; it hadn't been updated in a long time. We had some problems with the light fixtures but nothing that wasn't just amusing and quirky.
Stayed 1 night in Jul 2019
0

4/5 Good

Happy face iconLiked: Room comfort

Just staying overnight on a road trip. Enjoyed having waffles for breakfast.
Stayed 1 night in Aug 2019
0

3/5 Okay

Happy face iconLiked: Room comfort
Sad face IconDisliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Aug 2019
0

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service

Dirty and gross

Sheets were not clean (dark curly body hair on sheets and pillowcase) Thick mild in shower, fridge and microwave not cleaned, fridge not cold enough to keep perishables at a safe temp. Owner was a smug asshole. Overall terrible hotel
Stayed 1 night in Jul 2019
0