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Reviews of Best Western Hotel Nettuno

4 out of 5
Best Western Hotel Nettuno
Via Angelo Titi, 41, Brindisi, Brindisi

Reviews

8.0

Very Good

Rating 10 - Excellent. 41 out of 130 reviews" "
Rating 8 - Good. 59 out of 130 reviews" "
Rating 6 - Okay. 17 out of 130 reviews" "
Rating 4 - Poor. 10 out of 130 reviews" "
Rating 2 - Terrible. 3 out of 130 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

clare

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, location not as specified
Nice hotel but whilst the location says it’s a short distance to the centre this is over the water of which there is nowhere to cross and you need to take a taxi around to the town at a cost of around €30.
Stayed 1 night in Oct 2023

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and close to the ferry terminal
The dinner was good, the breakfast was excellent (except coldish, but tasty, scrambled eggs), the bed and room very comfortable, and the staff beyond helpful. The exercise room was well equiped and spacious.
Stayed 1 night in Sep 2023

8/10 Good

John

Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

TED

Stayed 3 nights in Aug 2023

6/10 Okay

Ross

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not close to restaurants.
Hotel advertised restaurant. Not open for lunch or dinner on weekend. Nearest place to eat 20 minutes away. Would NOT recommend this hotel.
Stayed 3 nights in May 2023

8/10 Good

Elizabeth

Stayed 1 night in May 2023

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for travel to nearby industry
Hotel was very good in most areas. However the room was advertised as having air conditioning. I could not get mine to work. The control was hidden behind the bathroom door but didn’t seem to do anything. There was a radiator in the hallway that was on 24 hours a day and very hot. Being very close to an industrial area and port there was a lot of noise outside. Despite the above it was a pleasant stay and very close to where I was working with virtually no traffic in the morning. I would stay again. The food both in the evening and at breakfast was excellent.
Stayed 4 nights in Feb 2023

10/10 Excellent

Heidi, Grimsby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property. Easy access to motorway.
Stayed 1 night in Aug 2022

2/10 Terrible

Joy

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very freindly! Dinner and breakfast was lovely too.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The view was beautiful, if you happen to use the stairs. I was disappointed that the hotel did not offer a terrace with a view. Such a waste. No deli / bar
Stayed 1 night in Aug 2021

10/10 Excellent

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness
No masks, not 4 star
Hotel staff never bothered wearing masks, except the restaurant waiter who had it pulled down below the mouth while serving food. WiFi was a nightmare, they tried to fix it but still ridiculously slow and bad connection in the rooms. This is very far from the claimed 4 stars, especially compared to other hotels in the chain. The price was laughably the only 4 star element of this experience. Seriously would consider other options.
Stayed 3 nights in Oct 2020

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

8/10 Good

dermot

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a bit of an ordeal due to a bad mannered check in staff. The remainder of the staff were excellent and friendly. Good food in the restaurant.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Arrived late and very tired because of problems with my car rental agreement. Piero , at the front desk , help us with our luggage and took care of my check in by simply leaving our passports with him .I woke up early (0500) while my wife rested. Explained to him the problem with my rental agreement and he patiently listen. He printed my rental agreement and explained to me how to proceed with the rental agency at BDS airport. He storaged our luggage at the hotel and we went to the airport to solve our issues with the car rental . Piero is very efficient, knowledgeable ,and friendly and is definitely an asset to the hotel .ThanK you very much for your help !!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for my trip. The hotel has a small gym. Wifi is slow and intermittent at times.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our navigator did not recognise Best Western but did have Nettuno but the navigator took us to a spot across the bay - thanks heavens for a very kind local & Google maps. The area is rather isolated but most would have a car to see Brindisi & surrpounds. It has plenty of parking. We only spend 1 night but dinner was excellent and breakfast very nice. The room had coffee & tea making!!!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great breakfast - comfy beds, quiet - reasonable cost
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Rick, Miami

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good condition and clean. Had to arrive super late and reception was open and ready. Cops have a better black out
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

4/10 Poor

Hilary

Liked: Cleanliness, property conditions & facilities, room comfort
No food on a Sunday!
Hotel okay, I booked it because it was handy for the port, as I was leaving the next day for Greece. As it was a Sunday they announced there was no food in the hotel, so I had to take an expensive taxi ride back into town for a meal, and another ride back, instead of having a quiet evening in the hotel as I Had hoped. There is absolutely nowhere else to eat in the neighbourhood.
Stayed 1 night in Jun 2019

6/10 Okay

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Refund please
Well no air-conditioning no water and location sucks cause restaurant was closed on weekends and cabs are 20 Euro no matter where you go. And if you walk you find the area sidewalks are over grown have to walk in the road and just trash every where. If I could have gotten my money back I would have left. But the staff was first class I mean best service even me unhappy as hell no sleep no food walked in rain to eat. And TV is maybe 13 inch. I don't recommend to stay here. But staff was first class ty New place so hopefully will work on improving. Thanks to all the staff for helping me through a night.
Stayed 1 night in May 2019

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Mar 2019

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, very nice staff.
A very nice hotel, with very helpful staff. Located slightly outside of town, across the bay. Great breakfast offerings.
Stayed 2 nights in Jan 2019

10/10 Excellent

peter

Great staff
very friendly staff - the gentleman on reception was amazing - so helpful on what turned out to be a very stressful situation. Clean and lovely room
Stayed 1 night in Aug 2018

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible great stay
Although located outside of the city as we had a rental car, we did not mind where to stay hence this hotel came as a great value for money considering for the same price we could never get anything in the centre but a rather poor and lower class property. We made the right choice with this 4* instead. Nice friendly staff across all departments, incredibly well maintained and extremely clean, spotless everywhere. The room spacious and quiet, yet very comfortable too. As for the breakfast, quite nice with a good choice and quality altogether. Definitely highly recommend to anyone but remember, it will work out good having your own transport as otherwise you depend on a taxi ride or a long walk along some industrial areas not very welcoming.
Stayed 1 night in Mar 2018

6/10 Okay

paul

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2017

4/10 Poor

vikrant

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Isolated. From everything.
Cut out and no transportation to Anything. ..just bad on connectivity. Very sweet reception staff.
Stayed 3 nights in Sep 2017

10/10 Excellent

Angela, Newcastle upon Tyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, friendly and welcoming hotel
I was warmly welcomed, given a lovely room, early morning call etc and the staff even took me to the airport, as there were no taxis available at that time. Had they not done this, I would have missed my flight home. I am eternally grateful.The room was lovely and clean and the bathroom shower was amazing. I did not use any of the other facilities.
Stayed 1 night in Sep 2017

10/10 Excellent

tim, toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and clean, has a lot of up to date features.
This is a very good place to stay for a night. There was not much to do in town. we just stayed there for one night so we can catch the plane early next morning. This hotel is close to airport. It only took us 7 minutes to get to the airport.

6/10 Okay

Allen, Lexington, KY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice For The Industrial Zone
It could be really nice even though it is in the industrial zone because you still have nice views from the upper floors. My air conditioner didn't work very well. It was sized too small for the room. If you have never been to Italy before, keep in mind that there aren't many restaurants or even stores open on Sundays. Also dinner service doesn't start until 8:30 PM or later.
View from hotel window 1
View from hotel window 2

2/10 Terrible

Verified traveler

Disliked: Staff & service
Miles away from civilisation
taxi will cost you 30 euros to get to restaurants and bars in Brindisi. too far out to be of any use

10/10 Excellent

Giuseppe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

8/10 Good

EVANGHELOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Pascal

Stayed 1 night in Sep 2023

10/10 Excellent

pietro

Stayed 1 night in Aug 2023

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Giuseppe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from NETTUNO HOTEL on May 25, 2023
gRAZIE PER LA PREFERENZA ACCORDATACI

10/10 Excellent

DOMENICO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Best western, Nettuno hotel on May 25, 2023
Grazie per la bella recensione, speriamo di averla nuovamente nostro ospite e di confermarci.

8/10 Good

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2022

8/10 Good

Elia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meglio di ciò che mi aspettavo
Piacevole sorpresa. Il giudizio nei portali era sotto la media per essere un BW. Invece la camera l’ho trovata carina e pulita. Wi-Fi molto efficiente. Colazione nella media, cena ok. Personale gentile e disponibile. Il contesto è un po’ industriale. Per lavoro buona scelta
Stayed 2 nights in Oct 2022

10/10 Excellent

sebastien

Stayed 1 night in Aug 2022

6/10 Okay

Salvatore

Business traveler
Liked: Cleanliness, room comfort
Pessima permanenza.
Hotel trascurato, luce principale della stanza bruciata, il tubo della doccetta che perdeva acqua, a malapena sono riuscito a lavarmi, trovo molto ridicolo la colazione non inclusa nel prezzo!!!! 2 mini cornetti è 2 caffè.. 10€!! Lascio voi giudicare.
Stayed 2 nights in Jul 2022

10/10 Excellent

Tde clean

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2022
Response from Piero on Jul 20, 2022
Thank you very much, for your review. We hope to have you again as our welcome guest .

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dormir et c’est tout
Un hôtel vraiment situé dans une zone industrielle A pied jusqu’au centre historique compter 40 minutes de marche en bord de route donc pas agréable Pas de charme juste fonctionnel
Stayed 1 night in May 2022

8/10 Good

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viele Parkplätze auf eingezäuntem Gelände. Sehr günstige Lage zum Fährhafen. Für Gäste ohne Auto allerdings nur schwer zu erreichen
Stayed 1 night in Nov 2021

10/10 Excellent

Antonio

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021