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Reviews of Candlewood Suites Salina, an IHG Hotel

2.5 out of 5
Candlewood Suites Salina, an IHG Hotel
2650 Planet Ave, Salina, KS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 237 reviews" "
Rating 8 - Good. 79 out of 237 reviews" "
Rating 6 - Okay. 17 out of 237 reviews" "
Rating 4 - Poor. 2 out of 237 reviews" "
Rating 2 - Terrible. 5 out of 237 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, St. Louis

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well maintained and especially nice for people traveling with pets.
Stayed 1 night in Apr 2024
Response from AB on Apr 9, 2024
Hi Lisa!Thank you for staying with us and taking the time to share a few words about your stay! We're glad you enjoyed your time with us here in Salina and are so happy were able to have your furry friend with you (we love our four-legged guests!). We look forward to seeing you again if your future travels ever bring you back through Salina!

8/10 Good

Deborah, Burlington

Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to very expensive hotels. Price was very attractive.
Stayed 2 nights in Mar 2024
Response from AB on Mar 26, 2024
Hi Robert! Thanks for sharing! We hope to see you again!

10/10 Excellent

Amy, Denver

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect stop on our road trip from Colorado to Ohio. We had 2 cars, one roof loaded with several sets of skis and 2 snowboards, one car hauling a camper. We were concerned about parking our gear overnight somewhere but this hotel was a bit off the beaten path and parking here was ample, extremely well lit and under security surveillance. I asked the front desk the best place to park the camper and she was reviewing all the security screens looking for the best spot. The facility is definitely older but has been renovated wonderfully- better than most hotel renovations we’ve seen. The beds were comfortable, they had different pillow options on each bed (down and traditional fill), and the towels were very soft. The room was spacious and accommodated 2 adults and 2 dogs perfectly. Would stay here again in a heartbeat.
Stayed 1 night in Feb 2024
Response from AB on Mar 26, 2024
Hello Amy! Thank you for staying with us and for sharing such wonderful feedback. I'm so glad you enjoyed your stay! I will share your review with the rest of the team who I know will be appreciative of your kind words. Again, thank you, and we hope to see you again soon!

10/10 Excellent

Darrin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues
Stayed 1 night in Feb 2024

8/10 Good

robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was simple. The clerk was very nice
Stayed 1 night in Dec 2023

10/10 Excellent

Abbey

Stayed 1 night in Sep 2023

10/10 Excellent

LINDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick & efficient check-in/out! Friendly staff!
Stayed 1 night in Sep 2023

8/10 Good

Tami

Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay at this property and first time traveling with my large dog. I can’t recommend this property enough to those who travel with pets. Very clean and accommodating!
Stayed 2 nights in Sep 2023

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kansas Candlewood
The room was very nice. The only complaint I have is that there was not enough water pressure when taking a shower.
Stayed 1 night in Aug 2023

10/10 Excellent

Teresa

Stayed 1 night in Aug 2023

10/10 Excellent

Abbey

Stayed 1 night in Aug 2023

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was awesome! Room was excellent.
Stayed 2 nights in Jul 2023
Response from DOS on Jul 14, 2023
Thank you for your recent stay at Candlewood Suite, Salina. Glad that your stay met your expectations. Thank you for the kind words. Travel Safe. Hope that you will stay with us again soon.

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Meghan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sheets. Comfy beds.
Stayed 1 night in Jun 2023
Response from DOS on Jul 14, 2023
Thank you for you recent stay at Candlewood Suites, Salina. Glad that you found the beds Comfy. We want you to feel at home. Hope that you will continue to stay with us. Safe travels

2/10 Terrible

Lori

Disliked: Cleanliness
I couldn’t check in because my Expedia reservation wasn’t on file.
Stayed 1 night in Jun 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to steak house
Stayed 1 night in Jun 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10
Excellent!! Price was best in town. Clean rooms and beds and pillows were great! Super easy checkin and the lady was so nice and helpful! Definitely will stay here again! Thanks everyone for having such a wonderful place and taking pride in how it is taken care of!
Stayed 1 night in May 2023
Response from DOS on Jul 14, 2023
Thank you for your recent stay at Candlewood Suites, Salina. We are so glad that we met your expectations. We really appreciate the feedback. Hope to see you again soon. Safe Travels

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Grant

Stayed 1 night in May 2023

8/10 Good

Robert

Liked: Staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was with trying to print some document one night and could not because the desk attendant could not log on to assist me
Stayed 6 nights in Mar 2023

10/10 Excellent

Terrie, Colorado Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Room was quite clean and comfortable. The only strange thing was that the phone didn't work. In fact, it didn't even have a cord to plug in...
Stayed 1 night in Feb 2023

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2023

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Pleasant staff, room was in great shape.
Stayed 1 night in Jan 2023

8/10 Good

Joseph

Stayed 1 night in Dec 2022

10/10 Excellent

Collette

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the room was very clean.
Stayed 1 night in Dec 2022

10/10 Excellent

Sheryl

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I loved the facility and the staff. Such a clean place for it to be pet friendly. I will be staying here again when I travel.
Stayed 1 night in Nov 2022

10/10 Excellent

Cleo

Stayed 1 night in Nov 2022

8/10 Good

Yadira

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay! Everyone is nice and they had everything we needed!! Would stay there over and over again!! Well managed and they have special attention to details!! What a pleasure!!
Stayed 1 night in Oct 2022

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed. First time at this location. Everything was perfect. Comfortable clean quiet. 10 stars.
Stayed 1 night in Sep 2022
Response from jo on Oct 7, 2022
Thank you so much for your recent stay at Candlewood Suites, Salina. I see that you are new to us. We want you to always feel welcomed and at home. Come see us again soon. Safe Travels

8/10 Good

Jeriann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and personable.
Stayed 1 night in Sep 2022
Response from jo on Oct 7, 2022
Thank you for you recent stay at Candlewood Suites, Salina. We always want you to enjoy your stay. Hope to see you again soon.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and the staff were very helpful
Stayed 1 night in Sep 2022
Response from Jo on Oct 7, 2022
Thank you for your recent stay at Candlewood Suites, Salina. Thank you for the kind words. Hope to see you again soon.

10/10 Excellent

Franklin J

Stayed 1 night in Aug 2022
Response from Jo on Oct 7, 2022
Thank you so much for your recent stay at Candlewood Suites, Salina. Hope that you felt welcomed and at home. Please let us know if we can help in anyway to complete your next stay.

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent night’s stay
Good enough for a quick overnight stay. Said non-smoking but our room sure smelled like it had been smoked in before. Otherwise was clean, easy to access, and good location.
Stayed 1 night in Jun 2022

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service
Smaller beds and rooms. The door to the outside from back stairwell didn’t close or open easily - safety issue.
Stayed 1 night in Jun 2022

10/10 Excellent

Joseph

Stayed 1 night in May 2022

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy the lady at the front desk was super friendly and helpful. She even gave a pups a treat.
Stayed 1 night in May 2022

8/10 Good

Rennie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Jay, Dallas

Stayed 1 night in May 2022

10/10 Excellent

Chrystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze, facilities were clean and well maintained. Beds were very comfortable.
Stayed 1 night in May 2022

10/10 Excellent

Robert

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very new and in good condition
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Kristy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was okay. The smell is what I was not expecting. It smelled like smoke in our room and hallway. It also had another smell I could not make out. The noise from the highway was loud. We had stayed at another hotel the night before and we wished we could have canceled this hotel and stayed at the other.
Stayed 1 night in Mar 2022

10/10 Excellent

Daniel

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the kitchen options
Stayed 1 night in Mar 2022