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Reviews of Salina Ambassador Hotel and Conference Center

3 out of 5
Salina Ambassador Hotel and Conference Center
1616 W Crawford Street, Salina, KS

Reviews

5.8
Rating 10 - Excellent. 130 out of 1001 reviews" "
Rating 8 - Good. 247 out of 1001 reviews" "
Rating 6 - Okay. 248 out of 1001 reviews" "
Rating 4 - Poor. 178 out of 1001 reviews" "
Rating 2 - Terrible. 198 out of 1001 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

The place shut down. I can't get ahold of anyone to get my money back. I had to file a report with my credit card company
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and Price Friendly Staff Right across from Hickory Hut BBQ
Stayed 1 night in Mar 2020

6/10 Okay

Micheal

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Will not stay here again
It was outdated, had a stale smell in the place, the tv was old and had to use 2 remotes to get it to work, the phone in the room didnt work and they showed no interest to fix it, the pool didnt work, there was coffee but no breakfast, would not stay again.
Stayed 2 nights in Mar 2020
Response from Front Desk on Mar 16, 2020
Sorry you were unhappy with your stay. We are an older hotel and are up for sale. Hopefully we will be sold soon and things will get better. Sorry they did not get your phone fixed. I will look into whom that was. We do not advertise a pool, so that should not have mattered. The breakfast is adequate for the price paid and there was more than just coffee. Please come back again once we are renovated

6/10 Okay

Donna, Girard

Traveled with partner
Disliked: Amenities
The rooms were not quiet and the first night we had to listen to noises made by the plumbing. The "breakfast" was very disappointing.
Stayed 2 nights in Mar 2020
Response from Front Desk on Mar 16, 2020
Sorry you were wakened by the plumbing. Had you said something to the Front Desk they would have moved you. The breakfast is adequate for the price you pay. Please come back and see us again soon.

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very dated and run down. Beds were worn out and would sink in the middle.
Stayed 2 nights in Mar 2020
Response from Jodi on Mar 10, 2020
Sorry you were unhappy with your stay. We wish you would have come to the Front Desk so that we could have moved you. Please come back and see us again soon.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
Response from Jodi on Mar 10, 2020
Thank you for staying with us and hope you come back again soon.

2/10 Terrible

Chad

Disliked: Cleanliness, property conditions & facilities, room comfort
The place was run down and the bathroom was disgusting. Felt like i needed to check for bedbugs. Didnt stay.
Stayed 1 night in Mar 2020
Response from Jodi on Mar 10, 2020
Sorry you were unhappy with your stay. Wish you would have come to the front desk so we could have moved you.

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Gross! Moldy smell in the entire building. The pool is permanently closed. Both the restaurant and the bar are closed. Looks like something out of a zombie movie, there are no people here and is creepy.
Stayed 1 night in Mar 2020
Response from Jodi on Mar 10, 2020
Sorry your stay was unsatisfactory. Wish you would have come to the Front Desk so we could have moved you.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Got a great nights sleep for a great price!. Breakfast was good. A huge place to see. I overall enjoyed here and will book again in the future
Stayed 1 night in Feb 2020
Response from Jodi on Mar 5, 2020
Thank you for the great review and for staying with us. We hope to see you back again soon.

4/10 Poor

Marla

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
There was a horrible smell (maybe old gas?)that permeated the lobby and our room. I dont mind if rooms are older, but the air and fabrics should maintain a fresh smell, if properly cleaned, no matter what age the facility is. A good cleaning and a change of air filters. We wouldn't book again. Had to launder our clean clothes to get the smell out.
Stayed 1 night in Feb 2020
Response from Jodi on Mar 5, 2020
Sorry you were unhappy with your stay. We will look into your complaints and rectify this problem.

8/10 Good

Billy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Jodi on Mar 5, 2020
Thank you for the good review and for staying with us. We hope to see you back again soon.

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
here
Horrible. People were playing loud music in the hallways and common areas in the wee hours. Walls paper thin.
Stayed 1 night in Feb 2020
Response from Jodi on Mar 5, 2020
Sorry you were unhappy with your stay. Had you called Front Desk, they certainly would have made those people stop. We hope you come back again soon.

4/10 Poor

Kara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 3 star hotel
The hotel is run down & smells like mold.
Stayed 1 night in Feb 2020
Response from Jodi on Feb 29, 2020
Sorry you were unhappy with your stay. We do have a humidity problem but it is not mold. Hope to see you back again soon after we are renovated.

8/10 Good

Jaime

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Jodi on Feb 29, 2020
Thank you for your good review and for staying with us. We hope to see you back again soon.

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Priced for a reason.
The bathroom ceiling was rusted and almost falling the bathtub and sink was moldy and rusty. Coffee maker in the room was very dirty. But you do pay for what you get I guess.
Stayed 1 night in Feb 2020
Response from Anonymous on Feb 24, 2020
Sorry you were unhappy with your stay. You should have come to the front desk and we would have moved. you. Hope to see you back again soon.

6/10 Okay

Kristin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Jodi on Feb 17, 2020
Thank you for your review and for staying with us. We hope to see you back again soon.

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020
Response from Jodi on Feb 17, 2020
Thank you for your review and for staying with us. We hope to see you back again soon.

8/10 Good

Stevieandalex, Salina,ks

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even tho its closed for the winter we are excited about the indoor pool, we have already decided to come back for the kids, the whole facility is beautiful for what it is and the price is awesome thru expedia our room was 46.00 well worth the money awesome place cant wait to come back
Stayed 1 night in Feb 2020
Response from Jodi on Feb 17, 2020
Thank you for your review and for staying with us and we hope to see you back again soon. Make sure you call first about the pool so that we can verify that it is open. We look forward to seeing you again.

2/10 Terrible

Verified traveler

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Entire areas of the conference, rooms, and check-in smelled very bad and at about 3 a.m. I got up to go to the bathroom and I had a room with my pet puppy that was four months old and there was a cockroach swimming in the water of the dog dish.
Stayed 1 night in Feb 2020
Response from Jodi on Feb 13, 2020
Sorry you were unhappy with your stay. Wish you would have come to the front desk so that we could have moved you.

8/10 Good

TexasTIM, Cleburne TX

Liked: Cleanliness, staff & service
Large inside of the hotel/event center with chairs and tables to sit and read a book or look at your hand held device. Facility is old and not updated.
Stayed 1 night in Feb 2020
Response from Jodi on Feb 5, 2020
Thank you for the good review and for staying with us. We are up for sale so hopefully we will get a makeover soon.

4/10 Poor

Rhea

Disliked: Cleanliness, property conditions & facilities
We stay3d here two years ago and were very pleased at the value. This time, not so much. Carpet was clean, but most everything else was in bad need of repair. Vents were nasty, dont they ever look up? Lamp at table was out, sink was clogged. But the bed was good.
Stayed 1 night in Jan 2020
Response from Jodi on Feb 3, 2020
Sorry you were unhappy with your stay. We could have moved you to a different room. We hope to see you back again soon.

10/10 Excellent

Verified traveler

Great for price. Bed was clean. Perfect for night. Plumming lil rough. An pool isnt in service
Stayed 1 night in Jan 2020
Response from Jodi on Jan 27, 2020
Thank you for your great review and for staying with us. We hope to see you back again soon.

10/10 Excellent

Behrooz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Jodi on Jan 13, 2020
Thank you for the great review and for staying with us. We hope you come back again soon.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it
Stayed here because we have a dog & it was cheap. I know you get what you pay for but this was not good. The bed was clean (I think) but the room itself was run down. The walls were dirty, the tub was rusty, the vent looked like it had mold growing around it. I don’t think it was worth the $25 dog fee honestly, much less the cost of the room. On the bright side the people at the front desk were very nice. But I would have rather paid more for a place that wasn’t as sketchy, just hard to find those places that allow pets.
Stayed 1 night in Dec 2019
Response from Annonymous on Jan 3, 2020
Sorry you were unhappy with your stay. We wish you would have come to the front desk. We would have been glad to move you.

4/10 Poor

Randy

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs work. Room is musty. Stay elsewhere.
Stayed 1 night in Dec 2019
Response from Jodi on Dec 20, 2019
Sorry your were unhappy with your stay. Had you come to front desk, we would have moved you. We are up for sale so hopefully we will get renovated soon. Hope you come back to see us again.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Jodi on Dec 20, 2019
Thank you so much for your good review and for staying with us. We hope you come back again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Jodi on Dec 9, 2019
Thank you so much for your great review and for staying with us. We hope you come back again soon.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff they could answer any and all questions and very helpful
Stayed 2 nights in Nov 2019
Response from Jodi on Dec 5, 2019
Thank you for your great review and for staying with us. We hope you come back again soon.

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is not very professional with respect to how they handle check-ins. The hotel and room both smell musty and are not clean. It appears they replaced the toilet however, no one seemed to be too concerned with the fact that the bathroom sink countertop which extends off to the side and over the toilet, will now not allow you to put the seat and cover up without having to stand there and hold it up while using it. Obviously, the management does not care about the facility whatsoever or the level of experience that their guests will endure. Strongly do not recommend staying at this property.
Stayed 1 night in Nov 2019
Response from Anonymous on Dec 2, 2019
Sorry you were unhappy with your stay. However, I am sure that our Front Desk staff was professional with you. We have checked the room you stayed in and the toilet seems fine. Management does care about our guests and the property. Possibly you were having a really bad day.

8/10 Good

Christy

Liked: Cleanliness, staff & service, room comfort
The hostess, desk clerk, was sweet and very helpful.
Stayed 1 night in Nov 2019
Response from Jodi on Nov 29, 2019
Thank you for your great review and for staying with us. We hope to see you back again soon.

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
Stayed 1 night in Nov 2019
Response from Jodi on Nov 25, 2019
Thank you so much for the great review and for staying with us. We hope you come back again soon.

6/10 Okay

Bb, TOPEKA

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Looks abandoned because it’s so dark. Appeared clean but could use some updating. Was in good location and price point for what we needed.
Stayed 1 night in Nov 2019
Response from Jodi on Nov 25, 2019
Thank you for your review and for staying with us. We hope you come back again soon.

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the night
Hotel was an older building but still nice. Had all the rooms on the inside. Only thing that was sad was that the place used to have an indoor pool with slide and sauna but it was no longer in service.
Stayed 1 night in Nov 2019
Response from Jodi on Nov 25, 2019
Thank you for the review and for staying with us. We hope you come back again soon. We are up for sale and hopefully when that happens, we will get a new pool and sauna.

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2019
Response from Jodi on Nov 18, 2019
Thank you for your review and for staying with us. We hope to see you back again soon.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Sadly delapidated and a lot of questionable charaters were lingering at entry to building which looked uninhabitable. We went to another hotel.
Stayed 1 night in Nov 2019
Response from Jodi on Nov 18, 2019
Sorry you were unhappy. The inside is really pretty and cleaned and had you complained about outside people we certainly would have asked them to leave. Hope you come back.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Jodi on Nov 11, 2019
Thank you for your review and for staying with us. We hope you come back again soon.

4/10 Poor

Diana

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Found it discriminating that because of my phone number they would require a $150.00 cash deposit, just in case I might steal a towel or smoke in the room. Remembering back to when this was the Holidome and had shared many family reunions there. Sad to see this Establishment deteriorate. Not a plus for the area. 🙁😢
Stayed 1 night in Nov 2019
Response from Jodi on Nov 10, 2019
Sorry you feel that way. It was not discrimination. Did you have an ID that showed you lived elsewhere than Salina? A lot of people move and keep their same cell phone number. We have a lot of Salina Residents that do exactly what you stated and that is why the $150.00 deposit to hopefully keep them in line. It also deters any unwanted types to stay here. Hope you come back.

8/10 Good

gerald and edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just a one night stop ok
Stayed 1 night in Oct 2019
Response from Jodi on Nov 5, 2019
Thank you for your review and we hope you come back again soon.

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2019
Response from Jodi on Oct 24, 2019
Thank you for your review and for staying with us. We hope to see you back again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Oct 2019
Response from Jodi on Oct 23, 2019
Thank you for your good review and for staying with us. We hope to see you back again soon.

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but cheap for a nights sleep
It’s an old place but for the price it is just fine.
Stayed 1 night in Oct 2019
Response from Jodi on Oct 23, 2019
Thank you for the good review and for staying with us. We hope to see you back again soon.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
I like the open atrium in the center of the hotel. I do not like that the pool is closed, the breakfast is weak and the plumbing is poor. Our sink did not drain, the bathtub stopper was out of the hole and in the middle of the tub. The air conditioning was okay but not as cool as other hotels that we have stayed at in Salina. The price was good but I guess you get what you pay for.
Stayed 1 night in Oct 2019
Response from Jodi on Oct 22, 2019
Sorry you were unhappy with your stay. Breakfast is adequate for the price you paid for your room. The pool is closed as we are up for sale and the website has not taken it off as instructed. We are working on getting that done. Thank you for staying with us.

4/10 Poor

Dawn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel smelled bad, a d the room was just terrible, needs major paint, cleaning and updates. Located in the ghetto.
Stayed 1 night in Oct 2019
Response from Jodi on Oct 22, 2019
Sorry you were unhappy with your stay and thank you for staying with us.

6/10 Okay

Verified traveler

Liked: Staff & service
the breakfast was not very good. the property was a
Stayed 1 night in Oct 2019
Response from Jodi on Oct 17, 2019
Thank you for your review and for staying with us. We feel the breakfast is adequate for the room rate we charge. Sorry you were unhappy with it, but I guess to get something better you will pay more for the room elsewhere. We are up for sale and hopefully will be under renovation soon. Hope you come back again soon.

8/10 Good

Bambi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little dated but the room was great for the price.
Stayed 1 night in Sep 2019
Response from Jodi on Oct 15, 2019
Thank you for the great review and for staying with us. We hope to see you back again soon.

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bargain!
For the price a very good place to stay, I would definitely stay there again!
Stayed 1 night in Oct 2019
Response from Jodi on Oct 14, 2019
Thank you so much for the great review and for staying with us. We look forward to seeing you back again soon.

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It had a terrible moldy smell and was Not very nice. Pictures look way better then what it was.
Stayed 1 night in Oct 2019
Response from Jodi on Oct 9, 2019
Sorry you were unhappy with your stay and for staying with us. We are up for sale so hopefully next time you are in our area we will be fully renovated and in great shape.

6/10 Okay

Tracie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
You get what you pay for.
The room was musty smelling. Walls are so thin that I could hear everything that was going on in the next room. After every time they had sex (which I heard 3 times) they would then leave the room slamming the door to go outside to have a cigarette. Thank goodness my son falls asleep good. You get what you pay for here.
Stayed 1 night in Oct 2019
Response from Jodi on Oct 9, 2019
I am sorry you were unhappy with your stay. I wish you would have come to front desk, we could have moved you. Thank you for staying with us and hope you come back again soon.

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very good value for a one night stay
Nice room and the price was great. But the lighting around the lobby and parking was very dim. I drove by it twice thinking it was out of business.
Stayed 1 night in Sep 2019
Response from Jodi on Oct 7, 2019
Thank you for your great review and for staying with us. Hope you come back again soon.

10/10 Excellent

Clinton

Liked: Staff & service, room comfort
Comfy with a low price
Very good accommodations considering very cheap price.
Stayed 1 night in Oct 2019
Response from Jodi on Oct 4, 2019
Thank you so very much for your great review and for staying with us. We hope to see you back again soon.