Ratings based on 115 Verified Reviews

4.2 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

conveniently located, with congested parking

Posted Jan 1, 2017
Pros: Will not stay at this one again
Cons: cleanliness
* Dirty bathroom including mildew inside tub *Mattress was to soft * I changed rooms due to excessive noise coming from the pool pump
Comment from Hotel Management
Jan 6, 2017 by Joshua, Hotel Management
Thank you for taking the time to give us some feedback about your recent experience. We are sorry you did not enjoy your time with us and hope to use your feedback to help train our team to ensure guests would recommend us. We hope you will give us another try in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Md

Nice hotel

Posted Dec 31, 2016
I really enjoyed the location of the hotel. It was near shopping, restraurants and convenient to find. Staff was helpful. The only thing I would say is I thought the rooms were bigger and I wish their was a microwave in the room.
Comment from Hotel Management
Jan 6, 2017 by Joshua, Hotel Management
Thank you for taking the time to give us some feedback about your recent experience. We are glad you enjoyed your time with us. We do hope you will consider us again on your next trip to Salisbury. Your loyalty would be greatly appreciated.
2 out of 5
by A verified traveler from MD

Won't stay here again

Posted Dec 20, 2016
Cons: Speed of check-in. More staff on duty at cafe and front desk. Staff demeanor. Replace cafe w/ complimentary breakfast. Heat in the lobby/cafe area
Check-in was very slow. Only 1 desk clerk was on duty Fri evening - university graduation weekend - and several guests were waiting in line when we arrived. Clerk could have been more pleasant and informative. Room was average but clean, and sofa needed repair. Clerk had not explained breakfast at check-in, so Sat morning we had to inquire about and retrieve the meal ticket that was included with our online price. Even asking the cafe staff, it was still confusing. We waited an hour just to receive breakfast sandwiches that the lone counter clerk forgot to make amidst the frustration from being short-staffed and lengthening customer line. Bottled juice was outdated. Cafe service was unacceptable and prices were too high - other guests were complaining as well. It was extremely cold in the cafe. Ceiling leak dripped in the lobby. Did not see any complimentary coffee/tea provided in the hotel or free refills in cafe. Parking was tight as hotel is located next to restaurant and shopping strip. Luckily the stay was for only 1 night. Won't recommend this hotel and won't stay here again.
Comment from Hotel Management
Dec 23, 2016 by Joshua Sanders, Hotel Management
Thank you for taking the time to give us some feedback about your experience.
1 out of 5
by A verified traveler from US

Clean room, not what I requested

Posted Nov 21, 2016
Room was not what I reserved! Hotel clerked could have cared less! Basically said nothing he could do, I had to " deal" with Expedia!!
Comment from Hotel Management
Dec 2, 2016 by Joshua, Hotel Management
Thanks you for letting us know about your recent experience. We are looking into the matter further to keep it from occurring into the future. Please consider us again on your next trip to Salisbury. It would be a pleasure to change your mind about our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

A good stay. No disappointments.

Posted Oct 26, 2016
We found the staff very friendly snd helpful. Room clean and compfortable. We had a leisurely schedule but if you want one of the hot breakfasts leave plenty of time. The hot entrees are acceptable but can take a while to get ro your table.
Comment from Hotel Management
Oct 28, 2016 by Joshua, Hotel Management
Thank you for taking the time to give us some feedback about your recent experience. We hope you will take this into consideration during your next trip to Salisbury. Your loyalty would be appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel in Salisbury

Posted Sep 26, 2016
Hotel was great; we stayed at the Sleep Inn one night and it was terrible. We moved over to this hotel the second night and would definitely recommend it for anyone staying in Salisbury.
Comment from Hotel Management
Oct 7, 2016 by Joshua, Hotel Management
Thank you for the 5 star rating and awesome review. We hope you will definitely come back. Your loyalty would be greatly appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Bed and bath

Posted Aug 16, 2016
Room and bath were on the small side in comparison to last Courtyard we stayed at in Summerville, sc.
Comment from Hotel Management
Aug 18, 2016 by Joshua, Hotel Management
Thank you for taking the time to give us some feedback about your recent stay. We hope you will take this into consideration during your next trip to the area. We would greatly appreciate your loyalty.
3 out of 5
Recommended
for Everyone
by A verified traveler

Food to pricey

Posted Aug 2, 2016
The food in the cafe was way too expensive. Hallways and elevator was too hot but rooms were comfy. Loved the night light in the bathroom but bummed there was not a fan in the bathroom. Staff was very nice though.
Comment from Hotel Management
Aug 18, 2016 by Joshua, Hotel Management
Thank you for taking the time to give us some feedback about your recent stay. We are glad for the most part you enjoyed your time with us. We hope you will take this into consideration during your next trip to Salisbury. We would certainly appreciate your loyalty.
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Very nice hotel

Posted Jul 2, 2016
Pros: Large rooms, very clean
Cons: The mattress was too soft..but that's just my personal preference
Location: Many restaurants and shopping nearby
This was my second stay at this hotel. It's within walking distance to shopping and restaurants.
Comment from Hotel Management
Jul 7, 2016 by Joshua, Hotel Management
Hi Tina it great to see this is your second time with us. Your loyalty is greatly appreciated. We hope you will think of us again on your next time in Salisbury.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2016
This was a really nice hotel that is close enough to Salisbury University. The staff was very pleasant and helpful. The room were very clean and new. The hotel is conveniently located near many places to eat and shop.
Comment from Hotel Management
Jun 23, 2016 by Joshua, Hotel Management
Thank you for your feedback. It is great to see you enjoyed your time with us. Hope you can visit again on your next trip to Salisbury.